Do not use Lahey Otolaryngology / ENT at Peabody or Burlington. Getting your nose looked at costs…read more$2200!! The national avg cost of Diagnostic Laryngoscopy procedure is $366 and it ranges from $110 to $375. Lahey charges $1600 extra just for seeing the Dr works in the hospital. The Dr also charged $600 for his time separately. According to their billing dept $1600 is the "facility charge" and is a flat fee. The total appt took 20 mins with a camera up in my nose looking around less than a min. Rip off practice. Go see an independent ENT whose office is not located inside of Lahey hospital building. You will avoid getting charged extra $1600 for parking in their facility, using their elevator and sitting in their waiting room.

Unprofessional uncaring money hungry practice. They push hearing aids and don't care about the…read morepatients at all. BEWARE!!! Not worth your time.

I had been living in Los Angeles and was exposed to mold. I had my first sinus infection which left…read morewithout the ability to smell in 2013. I began seeing the top ENT doctor in Beverly Hills and we started with a surgery to fix my deviated septum and clear out any infections. Unfortunately this did not fix the problem and I continued to have sinus issues. Around 2014 my sinus infections were weekly and I was so ill and in pain. Due to the heavy traffic it would take me 1.5 hours or longer to get to his office I began going to an Urgent Care nearby and was taking 5 prescribed Clarinex's a day, ( allergy pills.) I was put on Qnasl a corticosteroid. Yet as each week continued I found myself weekly at urgent care being put on steroids, antibiotic etc.. it was painful and sheer frustration. My ENT Plastic Surgeon at this time stated after seeing my CAT scan I needed surgery to unblock the bone growth covering each side of the 4 holes on each side of the nose. ( I went out for three other opinions all were of varying answers and directions. We finally decided to leave LA and return to the North Shore after having a surgery in June of 2016. It was then I began seeing Dr Mugge. It was an interesting visit as Dr Mugge was the first doctor that actually took cultures of my nose. It was interesting as I had just had surgery and tested positive for Pseudomonas an antibiotic resistant sinus infection. I was frightened and scared but relieved that someone was thorough and took the time to swab and test. Dr Mugge instead of throwing antibiotics and steroids at me wanted to get at the route of the problem. This was a real wake up call as to what a great doctor he was as he took the time to figure out what was truly going on and not just treat the symptoms. Dr Mugge placed me on a nose spray from the Beverly Compounding pharmacy. We did this for a few months and the Pseudomonas did not go away. It was at this time he felt surgery following a CAT scan was the best form of treatment. Dr Mugge felt that the sinus spray was being blocked, thus endoscopic surgery was the needed. The surgery I was afraid of as my previous surgeries were so painful. I am pain sensitive and he listened to me and really cared. Following the surgery I still tested positive which was a surprise as my nose was no longer inflamed and red. I again took the nasal spray with ongoing cultures. However, finally my results came back negative!!!! I cannot express what a relief this was as I had been suffering for years and had to move across the country. Without Dr Mugge taking the time to test the cultures I have no idea how long and how many years I would have continued to suffer. Additionally suffered with too many antibiotics given to me and steroids which would all have been useless. I am so grateful to Dr Mugge and his team who cared for me when I was ill and truly listened after hours or when a much needed appointment was given to me the week I phoned. ( I recall one time I knew I had a sinus infection in addition to the Pseudomonas and this was the first and only time I stated I need pain medication as my entire face hurt and I had such a horrible headache I was just lying in bed in the dark unable to move. They listened and trusted after hours my symptoms and helped with the pain and antibiotics.) Literally you cannot get better after hours care and again the ability to get in to see the doctors when truly in need. Dr Mugge's nurses line is available and you leave a message and they reply promptly. All of the nurses and Karen are awesome! I found his staff to be caring and friendly and his offices clean and sterile. If you want to truly get rid of sinus infections and are exhausted with antibiotics thrown your way go see Dr Mugge. The first appointment was the hardest for me to get but following that appointment you are a patient and very important to Dr Mugge and his staff. Presently I am now dealing with pollen I have allergic rhinitis and I think after having this antibiotic resistant sinus infection I may be more sensitive to pollen. Please note Dr Mugge knew of my pollen issues and started me on Clarinex 2 times a day and Qnasl. The Qnasl takes a few weeks to work and build up in your system so it was a relief to know that Dr Mugge also took the time to do preventative allergy season work on me. I cannot thank Dr Mugge or his staff enough. Thank you ‼

I have had congestion in my throat for 2 years now, and it has progressively gotten worse, to the…read morepoint where I can barely talk. A year ago I went to my PCP at the time, who didn't know what the issue was. She referred me to the Cummings center ENT, but did warn me that I would have to call them because they are not good about calling back. She was right. They never did. So I called them and made an appointment, waited for months. The doctor forced a wire up my nose and down my throat, had no diagnosis, and wrote a scrip for some meds my insurance didn't cover. He said try this for 3 months to see if it worked. It didn't. I made an another appointment, waited months. He still wouldn't say what the problem was, seemed to be rushing me out. He said he would schedule a voice box test. Turned out he never did. I gave up at this point. Don't waste your time or money here.

I have chronic sinusitis and have been a patient of NSENT for years. I am also a family physician…read moreso I know how to recognize excellent medical care. In the early years of my sinusitis I had effective and appropriate surgeries by Dr. Garfinkle and Dr. Mugge at NSENT with good effect. But, when my disease progressed to a truly terrible chronic infected state I was referred to the top sinus surgeon in Boston at MGH who, surprisingly, had no answers. Luckily, NSENT recruited Dr. Kevin Grafmiller to join the group to provide super-specialized sinus surgery and care. Based on his extensive training, he brought a level of sinus surgery expertise absolutely unmatched on the whole Boston area. In early 2024 he used an advanced surgical technique to clear the infection from my sinuses that I could not have found elsewhere around here. I found him to be very thoughtful, meticulous in his work, and also a very caring, very nice person who spent time to get to know me as a person. He has been very attentive and responsive throughout my recovery and I can happily say that I am totally free of the infection now and well prepared by Dr. Grafmiller to keep it that way. I am extremely grateful to have found just the doctor with the skills that I needed and am thrilled to know that we have such a uniquely skilled sinus disease expert right in our own North Shore back yard.

Here we go again. Miracle ear was suppose to go to my Mom's house ( she is 101 years old) to drop…read moreoff her hearing aid ( their suggested not mine) which is back from repair for the 5th time. They did not show up and never called. They are by far the worst company I have ever dealt with. If you need a hearing aid do not buy one from Miracle ear. Now I get another commitment from Miracle ear telling me they want me to call to resolve my issue which I have done twice and no on calls back. What a joke Still have not received a call. Ask and now both hearing aids have problems

I was impressed. Test was thorough. They were very knowledge, patient and informative. Glad I…read morechecked them out. We are still deciding but received no pressure. No hard sales tactics. Worth the time.