Archie is the fucking man!!! Beat mechanic in the city…read morehands down! He tells ya how it is with no bullshit. Sometimes it sucks to hear but I rather hear it from a straight shooter then a crooked one. He has saved my butt more times then I can talk about as far as owning some real toilets of cars. Archie, if you are reading this I owe ya big time fella!

I have just moved to kamloops from calgary and was in need of a new mechanic. I tried several but…read moreonce I arrived at these gentleman's shop I was delighted. I needed new brakes and rotors for a 2006 honda civic, the work was done quickly and professionally. They have very competitive prices, and an incredibly curteous staff but what impressed me the most was their honesty. I will be sticking with this shop. Ryan Kamloops

I got an estimate, and it was considerably lower than the dealers repair shop. They didn't waiver…read moreand add to it because of " unexpected " additions as I have seen in too many instances at other automotive repair and maintenance shops! They honored the estimate even though it was so far below the dealers shop.

I was going to give Riversyde a good review as the service was quick and reasonable; however,…read moresomeone was smoking in my vehicle, there were ashes and garbage on the floor and the glovebox was a mess.

You don't have to go the dealer…read more.. Franco's Auto Service has been in Kamloops for, well, as long as i can remember and arguably the most respected independent auto service business in Kamloops. Franco's unofficially specializes in the higher end European and Japanese vehicles but don't worry he will work on your POS as well :P Franco is one of those old school European trades people, he takes his craft and reputation VERY seriously. An ex-Ferrari race mechanic (yea, no kidding!); although, he has long since stopped turning wrenches himself and has focused on running his business. I understand that Franco expects the same pride in their craft of his technicians as he has, thus they are among the best in Kamloops. Francos' boasts very clean, bright and organized facility... I don't think eating off the floor would be recommended, but you probably could, safely. A full service shop, from oil changes in your Ford Focus to replacing the transmission in your 5 series BMW, at rates that are better than the dealer. Aside to the service, Franco does deal in used vehicles to a minor degree (usually 1/2 dozen vehicles at a time), offering mostly VW and Honda. These cars are generally in very good shape, thus not cheap used, but quality used.

We were driving home after hitting a deer outside of Edmonton with a BMW that we had just…read morepurchased. BMW was closed and these guys helped us with a low engine coolant and a pressure check to ensure that we would make it back to Vancouver. Amazing service for a last minute call. We spoke to some locals after dropping the vehicle off and they all spoke so highly of them. On our return they showed us that we also needed to check the turbo engine coolant. Taking time to educate us on busy Saturday. Thank you guys.

Been using "The Garage" for years. Always top notch service and satisfaction with the quality of…read morework! Thank you for going above and beyond !!

Mike is a great mechanic, he has saved me money on repairs…read more (other shops quoted higher) you can ask anyone and they will tell you Mike is a trustworthy guy.

Fantastic service received!!! My car was creating a crunching noise in the front end and I was…read moreafraid my power steering was going. Being from out of town, I needed it fixed fast. The first place I called, the computers were down and they weren't able to make the appointment, the second place only had two technicians, so getting a quick appointment wasnt going to happen. I called Brocks and they fit me in within the hour, provided excellent and super friendly customer service, found my problem and quickly fixed the issue and had me up and running super fast. Thanks so much! Would strongly strongly recommend this business. Julie

Quality work? NO. Had vehicle back for a day after $1300 of work. Took vehicle back and was…read moretreated rudely and ignored messages from my partner and I regarding now owing them another $1300 dollars. Left message for owner to call me and that was 2 weeks ago. Went by the shop and it was locked up. Before 'Active Care' took over this was a great place to get vehicle work done. Now, a company that does a half ass job of caring for individuals with extra needs and addiction is in charge. Do your homework and stay away from this company. Terrible communication, service and value.

My brakes died on a Friday and I called around to a half dozen auto/tire places on a busy…read moretire-season Saturday trying to find a place that could get me in so last minute--Steve and the folks there snuck me in and did an amazing job and got me back on the road. Great local business!

Steve and his team helped me with a serious repair on a Saturday late September that no one else…read morecould deal with. He was able to fit me in and had the parts in stock. Having the only shop with licensed technicians available on a Saturday saved me at the beginning travels for my hunting trip!!! I can't say thank you enough for their help; it reminded me of when my father had a automotive repair shop many years ago. You just don't find that kind of commitment to service and willingness to help a random customer from out of town. The people of Kamloops are very lucky to have Steve and his crew working in their city! Many thanks again Steve

On my last trip to Sun Peaks my Dodge Megacab's transfer case became stuck in neutral. Turns out…read moreit was just the switch. These guys are professional and courteous. I had my truck back the next day and was good to go. Would recommend using their services.

Very courteous, repaired quickly and reasonable price. Definitely will go back. I had an…read moreaftermarket cruise control put in my Jeep Wrangler and a wheel alignment check.

Be Aware. Take pictures of your wheels before you allow work to be done…read more Reach Tire's ownership is not putting the customer first. I had a horrible experience with this business. I went to them to have a new set of wheels installed and the month old wheels on the vehicle removed. After the service both sets of wheels showed damage in the form of scratches around the perimiter of the wheels. The brand new wheels were also covered in sealant, grease and grime. It appeared there was little care and effort applied to the work. The manager and customer service representative were apologetic and very accomodating. This business is lucky to have Andy and Mal. After sending pictures to the manager, he committed to repairing the brand new set and possibly buying the month old set off of me - he communicated the owner wanted to see them himself. After viewing the month old rims, the owner formed the conclusion that they were "used", that the damage was pre-existing and that it was not caused by his employees. Strangely he then wrote, "the damage is extremely faint and minor". I wonder if he would feel the same if the wheels belonged to him and he had paid to have them removed. He formed this conclusion without seeing the rims before the work was performed. The abolutely insane part of this scenario is that the scratches are identical on both sets of rims. When pics of the damage are viewed side by side it is undeniable they were caused by the same tool/process/force. I am struggling to understand how he is willing to take responsibility for the identical damage done to one set, yet not the other. His words suggests he believes a certain level of damage is acceptable. Further, he insisted that the process of powder coating the new set was going to result in a better finish and he was happy to pay for that. In fact this never happened and they were instead simply spot repaired. Through this process I had to provide an alternate set of rims to be used while the others were sent away, and I spent 3 weeks waiting for the turn around (which was promised to be 1-2 weeks). During that time there was zero communication. Further, the owner never reached out to me to discuss the issue or see what my expectations were to make things right. Instead he had his manager text me his decision, and said I could call him if I wished. A good business operates by initiating tough conversations and reaching common ground through effective communication. This owner did neither of those things. Reach Tire's owner hid behind a claim of being a, "small business that stands behind what they do" without actually doing so. There is something wrong when a customer pays a business money, has their property damaged and is then made to feel they have done something wrong. As I said, take pictures before you allow this company to work on your vehicle. Shocking.

From the owner: Call today for an estimate 236-852-8473read more