I was charged $928 for a thermostat and coolant and went back four months later for a replacement…read more Richard and Allan refused to help me due to their lack of knowledge and wanted me to come back again for Danny who installed the initial service and ripped me off initially. I've never been so demeaned for being a woman. I called back for a refund after the refused to service me. Meanwhile Richard the owner sat in my car and googled codes he wasn't able to fix. The issue? My mechanic told me later that the tube they replaced in April was leaking, and that's what they refused to fix due to what I believe is incompetence. I called the following day for a refund and Allan told me to come in again and I said I didn't trust their work after coming in and waiting. Allan was extremely rude and dismissive after my long wait to an empty shop. If you aren't in an emergency, or a woman, AVOID this place. They add things to the bill without asking (my initial visit I was charged $100 for coolant I didn't want). Reported to BBB. Awful service. After a lack of info and waiting without answer, I towed my car. The new and trusted mechanic said the coolant leaked and needed a new hose. No one at Jiffy lube answered basic questions and in fact couldn't even find the leak! An appointment to fix the issue never happened. The owner, Richard, spent an entire hour sitting in my car Googling basic diagnostic codes on his personal cell phone. He did not know how to fix the issue, yet I was still charged [Insert amount if you want]. Falsely claiming we scheduled a follow-up is an attempt to cover up a complete lack of basic expertise and a rip-off. Future customers beware.

I have been using this business for general vehicle maintenance, oil changes, tires, and many other…read moreitems for over 30 years. The current owner, Alan, is the son of the original owner. Alan goes the extra mile for every customer with a well trained crew. He is on a first name basis with many of his returning customers and always greets you with a smile. If you have other mechanical issues, he also owns the Midas shop a few kms up Kingsway that does brakes, exhaust, and other major repairs. I highly recommend this location, especially if you are a fleet owner.

Had a very disappointing experience at this shop. I came in for a second opinion based on proximity…read moreand positive reviews, but ultimately left with a very bad impression. I initially came in for an oil change and asked the owner / owner's son, Riaz, to check a few items while the car was on the hoist: the belt drive, control arms, brake fluid, and brake pads. I was completely fine paying for an inspection, and he mentioned it would be easy to check since the car was already lifted. After the oil change, I was told that all of the above items needed attention. Based on his recommendation, I authorized the brake fluid service and belt drive replacement. The old belt was never shown to me after replacement. Regarding the brakes, I was told--both verbally over the phone and in writing on the invoice--that the brake pads were 1 mm in the front and 3 mm in the rear, and that they needed to be replaced ASAP. I found this odd and questioned it, but he doubled down and assured me this was accurate. I was quoted $550 per axle, trusted the assessment, and agreed. I was also given labor quotes for the work and asked to return once I purchased the pads and control arms. The labor pricing was on the higher side, though still lower than the dealership. The parts took about a week to arrive. Once the parts came in, I called around and found another shop that beat their pricing, so I dropped the car off there instead. Midway through the day, the new shop called me to ask whether I actually wanted to replace the rear brake pads, because they measured 6-7 mm remaining and didn't understand why they were being replaced at all. I have never experienced an auto shop calling to confirm work because they believed it was unnecessary and unreasonable. That alone speaks volumes. I returned to Amin's to see if they would make things right. When I first called, I was told, "What do you want us to do? The manager isn't here and won't be back for six weeks." After pushing back, I was told to come in and discuss it. When I arrived, Mr. Amin was extremely confrontational and stated that they "only eyeball the brake thickness." I explained that I came to their shop specifically for a professional opinion, and that I had written confirmation from their invoice stating the rear pads were 3 mm, which was clearly not the case. Had I not chosen to source my own parts, I would have been charged $1,100 for brake work that was not needed. I was ultimately told to "get lost and sue me if you want." There was no attempt to resolve the issue, no accountability, and no professionalism. Based on my experience, I cannot recommend this shop. im out money for parts and labor which i never needed.

Excellent . They really should get a tips. If you read this review please do, we don't want to…read moreloose them. on time, fast, practical helpful smart extemely reasonable. They are a piece of gold in Vancouver - Old school- 5 stars plus

Never had a mechanic that actually pulls up at your place to check out your vehicle on the spot so…read morethat's something new for me. He's professional & knowledgeable-Fixed my damaged vehicle in less than a week! I'm truly impressed! I would recommend it for anyone. Thank you for your service Mo!

From the owner: I am a mobile mechanic who is willing to fix your car anywhere with good service and unbeatable…read moreprices

First time customer - Chose Art's based on online reviews. Went in thinking I needed a fairly…read morecomplex repair and they assessed and determined I needed a less expensive repair. Will definitely return here.

I have had my vehicle serviced at Art's automotive twice now. Both times the service was quick,…read morefriendly, and for the first time in a dozen years of maintaining my older vehicle, I have found a repair shop that is fair and honest. No up-selling or gouging, just straight up good workmanship. I just had them clean out the drains for my sunroof which were very clogged with leaves etc., and they did it for free. I wish I could give them an extra star. Can't recommend Art's Automotive enough!

Friendly, fast, kind, reasonable prices. 100% recommend. Great service. Can't recommend highly…read moreenough.

Made it to work safely this morning!!…read more A big thanks to Vimal and his crew for taking such good care of me and my car. I haven't been around for a few years but it was like I never left. The service and quality of work is as good as ever. Thanks again West Coast Auto Repairs

Shane's is a great place to get anything you need fixed! He's honest and does right by you.read more

Honest and quick service. Had a brake issue and was given a good assessment and was billed what I…read moreshould have been. They didn't try to do more than what was required or requested. You can trust they will get you back on the road and won't break the bank.

Excellent staff, excellent service. After I came in with major automotive problems, Kate and the…read morecrew at NA were unfailingly professional and considerate, and got me back and running. I believe I ended up saving a fair bit of money dealing with them. Highly recommended, best shop I've dealt with in many years.

Dare I say this must be the coolest mechanic duo ever? Brad & Katy are both friendly,…read moreknowledgeable, honest and down to earth. They saved us a bunch of money recently. Conveniently located just off E. Hastings and Vancouver East Village (at Penticton) Thanks for being so accommodating!

I have been using Ian's Auto almost since it opened . Awesome people great prices ,and extremly…read moretrust worthy . I had to get my car towed in for a simple electrical issue . They diagnosed it and fixed it FOR FREE . I had to fight to tip the mechanic lol . Seriously though , they are a great business full.of good people

Very busy, but seem to be able to fit in emergency repairs…read more Friendly, honest, will not overcharge. Highly recommend this shop Mike C

My Serpentine belt was going on my 2003 Chev Avalanche and I called around to shops, Speedy Muffler…read moreand Midas Muffler would take the job but would only do it if I bought a belt from them. I explained I already picked up the belt from GM and didnt need to purchase the belt from them. They said they could not do the work, having to leave Vancouver to head back North I started to call around. I found John from Gord's Auto repair. He not only got me in right away but his cost for doing the labour work was less than any shop I called. He had no problem putting on a GM Belt bought from the dealership. Thanks John and staff for an outstanding job. Will see me in the future when I am down your way once again. Thanks Brian

It's been awhile since I needed anything to fix in my car, but when I do, I'm so thankful that this…read moreplace is here. This auto repair shop used to be located closer to Olympic Village, but now is on Clark Drive. The service and price over the years have been beyond outstanding! Steve and John are friendly, courteous, and very knowledgeable in anything related to cars. They will give you advice when your unsure and it is always on point. When I even had a question related to changing the battery on my car fob, they were their to help. Another thing I like is that you are just dealing with one person. The service and price to fix your car is very reasonable and they don't overcharge. Other places are compartmentalized so your always redirected to another department before you even get to the repair shop and you don't ever talk to the actual person who knows cars. There isn't a big lot to park your car, but when I go there, I normally just park on the side street. I definitely will come back to this place in the future!

excellent quality work and very honest people. I have brought two vehicles here and have been very…read morehappy with the quality of the work, the accurate estimate of when things would be finished, and with the bill. On one occasion the dealership quoted me a large amount to repair something. I brought the truck here and the mechanic found it was some minor issue and saved me about $1200. I believe many other shops would've tried to increase the bill with unnecessary work. 10/10

I have used Granville and Avery Automotive for over 20 years and they continue to impress me with…read moretheir awesome service. Honesty and integrity- definitely! No need for catchy hold messages, they just answer the phone. They always offer ways for me to save, and take the time to explain what should be done with lots of advance notice when possible. I can't imagine trusting anyone else. Mel and his team are the best there is.