I contacted Stefani to book a nanny with very short notice (basically the day before). She was quick to reply and explained the process to me. She was even willing to work with me on some things I needed to be accommodated for. My experience with sitters / nannies in the area has been that they are very flaky. I have a 5 month old and have been trying to find him care since he was 3 months old, and he has had 3 nannies simply because they either were unreliable and I had to let them go or they just stopped showing up. Having a service like this saves the headache of having to constantly find a nanny or babysitter when one flakes on you. Ultimately, the price ends up offsetting the time I would be missing work anyway. We did not end up needing to use the service because my mom flew in to help out, but the customer service was great and I would recommend at least checking them out. read more