Clean and reasonably priced - there really wasn't much of a breakfast - the ice machine wasn't…read moreworking

Very clean and cozy hotel Nice pool and hot tub, with brand new large outdoor deck area…read more Breakfast provided to get your day started Staff was very welcoming and attentive

I have to admit that when we first pulled up here we went - 'Oh no, yikes', and we weren't super…read moreimpressed. But once we got checked in and our friends arrived it started to grow on us. They did a good job with COVID, they had us stay outside while they checked us in. They asked us if we wanted maid service the next day and we declined. We stopped by the office the next day and picked up clean towels. We were there to go canoeing, so we had a group of 10 people. The office has a cornhole board you can borrow, which we did. We set up in the parking lot near the end of the motel because there were too many bugs on the grass. There was also a fire pit we took advantage of later that night. The 1st & 2nd floor has an overhanging balcony and they have chairs and a small table set up in front of each one. Made it feel more cosy. There was a picnic table and on the first floor and a grill. We brought our own propane grill and cooked dinner and laid out the spread on the table. Made for a nice night. Dinner, cornhole & fire. It's definitely a motel and has a motel vibe. Not very updated inside but was very clean. Fridge & microwave in the room which we appreciated. Shower worked well and it had basic amenities. If you want upscale toiletries bring your own. The owners were very nice and didn't mind our late night partying. All in all an enjoyable trip. Don't expect the Ritz, but if you need a clean place to stay for your canoe trip, this is it.

The room was very spacious, clean and comfortable. The staff were courteous, attentive and…read morefriendly. The owners treated us like their own family and were very responsive to our needs. Best Stay Ever! We highly recommend the MIO Motel for a weekend getaway! Thank you Frank and Lisa:) You are the best! Lynne and Jeanne

Excellent staff. Nice ample rooms with ice cold A/C. Good rates. Lots to do around. Some modern…read moreamenities. Can't beat it. Ask for Beth. She will make you feel at home. I recommend room #6 (their suite). Roosters will wake you up, so no need for an alarm clock. #purecountry

So last night, one of my best friends and I were discussing how customer-service is pretty much…read moredead today. Well, I'm very happy to say that it isn't dead! Dan & Lindsey Schneider now run Hinchman Acres. The customer service they provided was top notch. They have gone way out of their way to make my family stay up here exceptional! I told Dan that this kind of superior customer service will make for an extremely profitable business. I am honored to share with all my friends my review and recommendation of this business. If you ever want to canoe/kayak one of the most beautiful rivers in the world- stay at Hinchman Acres in Mio Michigan!!

Great value. You get an entire cabin for what you pay for a Motel room. Older but clean. Beds our…read moreold. Friendly staff. Don't forget your bug spray for the out doors. I have been coming here for 15 years.

My wife and I have stayed at Rainbow resort twice now. The owner Barb is very friendly and…read morehelpful. The smaller cabins near the back are nice and feature a nice wooded view to enjoy while you kick back and relax. The ones closer to the front are all pretty close and don't have quite as nice of a view. Went canoeing and kayaking and both times our driver was nice and finishing up back at the resort was very convenient If you are looking for a relaxing time and chilling around the fire at night this is a great place...if you're looking to get super drunk and be noisy then this place is not for you. I really enjoy the Mio area The location is far enough away tucked back into the woods to be quiet and relaxing yet close enough to 33 to get to other places. Will definitely be back again.

Horrific Customer Service, Stolen Funds, and Aggressive Management - Avoid at All Costs…read moreBetter options in Mio! Our family booked a 15-canoe memorial trip for 30 people three months in advance to honor our late uncle. A month before the trip, we pre-paid in full. We were explicitly told by staff that we could adjust our reservation up to 24 hours in advance. The day before the trip, we emailed to scale down to 9 canoes (19 people).Upon arrival, the woman claiming to be the owner flatly refused a refund for the 6 unused canoes. Her justification was hostile and absurd: she stated we "should not have prepaid" and that refunds are only avoided if you pay the day of. This policy was never disclosed to us verbally or in writing.The customer service deteriorated rapidly from there: Hostility at Departure: The owner stood on the deck screaming at both her staff and our family, demanding everyone wear life jackets inside the transport vans--saying no one left without one on-falsely claiming it was a transport fine--rather than explaining it calmly as a high-water safety precaution. Labor: Despite paying full price (plus the 6-canoe overcharge), the resort provided only one staff member per van. Our group was made to help manually unload the canoes at the launch, and drag them up a steep hill and reload the trailers upon return. No trash bins were provided at the landing. Just a bag one of the drivers found in the van Verbal Abuse & Shushing: When two family members calmly went into the office to discuss the refund, the owner became instantly belligerent. When a female family member asked why she was being so rude, the owner told her to "zip it" and repeatedly shushed her like a child. When challenged on the overcharge, the owner claimed she "felt unsafe" and "threatened" from 10 feet away. Physical Altercation & False Accusations: The situation turned completely unhinged when we had to turn our vehicle around to look for a missing key fob. The owner's husband marched out "ready to fight," chest puffed out, screaming at customers. Looking for the guy who "threatened his wife" the situation escalated and The female owner then physically shoved her way into our group at the back of our vehicle, intentionally bumping into a smaller female customer. When the customer pushed back to create space, the owner began screaming like an actor that she had been "assaulted," before videotaping us and threatening to call the police. Honestly we thought at that point we were being punked. The river and weather were beautiful, but Rainbow Resorts completely tarnished a memorial trip for a grieving family. They stole money for services not rendered, treated paying customers like physical threats, and exhibited erratic, hostile behavior. Do not go here. They are completely unprofessional and running a financial scam on pre-payments.

We recently stayed at the Country Chalets because I had stayed there twenty-five years ago and fell…read morein love with it. The chalets sit on an absolutely beautiful piece of land with a large fishing pond in between and are situated in the heart of Amish country, both of which we absolutely loved! It's incredible to live right in among the Amish community which is one of the main reasons we decided to stay there. However, the chalets are both badly in need of repair and they were extremely dirty. Crumbs on the kitchen countertops, hair and grime in the refrigerator, hair & massive amounts of dirt in the bathrooms, black filth on the window blinds, dirty carpet & floors, you name it. I had to deep clean just to make it livable for a few days which is not something I had expected nor wanted to do on vacation but it was necessary. After seeing so much filth, we thought to disinfect the railing leading upstairs only for wipe after wipe to turn extremely black with dirt. The furniture was very old with dingy looking slip covers tossed over the tops - they look to have not been laundered in I don't know how long. Most of the furniture looked like anyone would fall right through if they attempted to sit on it. The kitchen is stocked with things for cooking, but so filthy you couldn't possibly attempt to use anything. The toilet didn't flush correctly - the first experience was after cleaning it then flushing & the water would rise to the rim every single time. We were afraid of it overflowing. There were holes in the window screens causing massive amounts of mosquitos, and there were all sorts of bugs & insects all over on both floors (more than what's considered normal in a cottage situation). The upstairs balcony screen door had no screen in the top at all, just completely open. The electricity was also very weak - it took two hours for my phone to charge 2%. The owners were nowhere to be found, which was also odd. We arrived and went to their home where the "Office" sign was and they weren't home. I called and she said she'd be around to get payment but never showed up. We tried to check out and no one was around again. My father had to literally follow the sound of a saw to find the husband cutting wood so that we could pay him. I honestly felt that a significant amount of money should have been knocked off my bill since I literally had to do their job and clean the chalet. It is quite clear that these two chalets are not being cleaned in between guests, nor is any love or care being put into them. They strike me as being completely disengaged with these properties which is sad because it is the most beautiful area. We are incredibly disappointed that we won't be staying there again, but unless something is done, we can't bear the thought of the filth. We will return to the area for sure, just not the Country Chalets unless there is a positive change.

7/12/23 Having been there before, the place has been improved and fixed up nicely. I have…read morerecently stayed in several motels and the rooms I had at Shayne's place were cleaner and more comfortable especially the bed. I woke up with my back feeling better than it had in weeks even better than sleeping in my own bed. The staff was courteous and friendly, felt like I was staying with family.

From the owner: At Shayne's Place, you will always find a clean, cozy room at a reasonable price, and your hosts,…read moreKarrie and Lance will make sure your stay in Mio is the best! We are located right in town, so everything you may need is close. All of our rooms have a Smart TV, microwave, mini-fridge, and coffee pot. This is our home, and we do everything we can to make it feel like yours, if you forgot something, or need something, we can probably help. You will love the park like atmosphere of the property. The firepit is always stocked with wood, grills are waiting for food, and horseshoe pits, basketball, volleyball and cornhole are waiting for players. There is plenty of trailer parking for your toys, and you can legally access the trails with your ATV or snowmobile from here. The beautiful Au Sable River and Mio Pond is less than a mile away, so spending the day fishing, canoeing, or just floating in a tube down the river, is as easy as getting a delicious pizza pie next door. Come and see for yourself why Shayne's Place is the best place to stay in Mio.