After 10+ years I will be leaving this office due to a very rude office staff/receptionists. They always sound so irritated that you called and especially if you have questions. While waiting in the lobby I can hear them talking rudely to other patients on the phone. Today was the breaking point. I called to let them know I've tested positive for Covid and that I just had surgery a few days prior. The receptionist response was "well of course you did. You were at a hospital. What did you expect?" I was taken back I honestly didn't know how to respond. I do not recommend this doctor's office to anyone. The only good doctor there who seemed to care was Dr Mitchell MacCready who has recently left the practice. read more

This was my first visit to this group and my first visit to a doctor for me since 1992. Dr. Maccready was kind, interested, and compassionate on my first visit. This was especially important since my emergency visit to Doctors Hospital on Friday. I hope that this will continue, once I have lab tests, and a cardiology visit. read more

Dr. Bobson referred me to a GI specialist when I was having severe stomach pains. That doctor referred me to a surgeon who, along with her team, voted unanimously that I was in need of a Whipple procedure. After 2 months of walking 5-10 miles/day and physically and mentally preparing for what is one of the most complex surgeries there are, I was as ready as I could be. A couple of weeks before the surgery was to occur, I did some googling and located the surgeon who had performed more of these procedures than any doctor in the world. I was able to send him MRI results, biopsy results, and everything else in my records, and within 3 days I had a video visit with this surgeon, who happens to be 3,000 miles away in NYC. After review of my records, the NYU (NYC) doctor advised against the surgery. He said the tumors in my pancreas had less than a 3% chance of turning to cancer, and the risks from such a procedure simply outweighed the reasons to proceed. Sutter, where the local surgeon was from, told me the chances were 30%. I was able to get the 2 surgeons to discuss the case via phone, and the conclusion was clearly to not proceed with the surgery. Over a year after the diagnosis, I was doing fine until I started experiencing stomach pains and irregular bowel movements. After a call to the NYU office, I was advised that the tumors in my pancreas might have caused a condition called EPI, and I needed to get a California doctor to order the tests (NY still doesn't have the license to even order bloodwork without a Ca doctor actually ordering the tests. I called my local GI, and was told I'd be contacted tomorrow morning to set up the tests. That was a week ago. Tired of waiting, I called Dr. Bobson to see if he could help. The office informed me that he only was willing to talk on the phone once per year. Any other appointments had to be conducted in person. Understanding the severity of the situation, they were able to get me an appointment for 2 days later. Evidently, Dr. Bobson had already talked with his staff and knew why I was there. Within 30 seconds after he walked into the room, Dr. Bobson launched into a tirade like I have never, ever experienced from a medical professional in all of my 69 years on earth. "YOU WANT ME TO F%#N talk to a F'N surgeon from NY WHO I DON'T EVEN KNOW?!? WHAT THE F$#K IS WRONG WITH YOU?! If YOU HAD EPI YOU'd BE SCREAMING IN AGONY! THEY JUST WANT TO SELL YOU F$#N ENZYME PILLS". It went on and got worse from there. I had been going to Dr. Bobson for 20 years, so the experience was quite a shock. I was so numb and startled by his reaction, I could barely get out a word. He has been talking about retirement ever since I met him, and I have said on numerous occasions, he seems to hate his job more and more with every year. So, yeah, I guess I should have found another GP a while ago, but never in a million years would I have thought I'd ever witness such a despicable display by anybody in the medical profession. Honestly, I cannot compose the words that come close to explaining what a horrific experience this was. I know doctors are human and perhaps Dr. Bobson has personal issues going on in his life that caused him to totally lose it, but this seriously appeared to be some sort of psychotic breakdown. So now I have no GP at all. I wouldn't go back to Dr. Bobson if he called up and apologized and offered me free treatment for the rest of his life. I'm no psychologist but if ever there was a person in need of serious therapy, it's this guy. At the moment I have no way to get these tests ordered. Waiting lists to get to a new GP are 6-12 months! I would have to give Dr. Bobson -2 starts, simply based on his bedside manner. Seriously, absolutely frightening. I only wish I had the visit on video. This guy needs some serious help, and my guess is, the staff is aware of it. When I came out of the office there was absolute silence by the front desk. Dr. Bobson's rant, sprinkling FU$K in his sentences, was loud and clear, and no doubt permeated the walls to his workers' ears. It's time to retire, Dr. Bobson. read more

Receptionists always have a horrible attitude and customer service skills are lacking. Always a problem when visiting this practice. I would avoid this place if at all possible. read more

Been going here my whole life and the care, compassion, backed with science to come alongside my health issues has saved my life. LOVE Dr. Craig Bobson and Rhonda Brasil! They have incredible bedside manner and knowledge. Beyond thankful for them. read more

I chose Dr. Bobson for my doctor when I moved to Manteca 20 years ago, I love Dr. Bobson. When my boys turned 18 they chose Dr. Bobson as their doctor also. I now see Rhonda Brazil the nurse practitioner and I can't say enough wonderful things about her. She has been there for me everytime I have needed medical care, I trust her completely. I have read some of these negative reviews and can only think the people writing them must have been at a different doctors office. In 20 years I have never had a bad experience at this medical facility. I love North Street Family Practice and especially Rhonda Brazil. read more

Great office! Once you arrive, they call you back within 5 minutes. They always have appointments available and don't overbook themselves. When I show up it's always just me and one other patient if that. Dr. Bobson is a bit short, but Rhonda and Dr.McCreedy seem to take their time. If it's quick or check up, go with Bobson. If it is more of an investigative issue, go with the latter two. I haven't been seen by the other doctor, so I can't make any comments on him. read more

As an ER nurse in the community for over 7 years, I can say this office has been the worst healthcare experience I have had. After the birth of my daughter I was very sick and saw the nurse practitioner, Rhonda. I told her my concerns that I thought I had an infection called cdiff. She brushed me off and said I was not sick enough and did not run any tests. A couple of days later I was still not better and she agreed to do a test. In the meantime i saw her again and was again brushed off. Finally over a week and a half later my test came back positive for the infection I thought I had! Now granted providers are human and make mistakes. However, she was not apologetic about her mistake and even more horrifying was she tried to prescribe me the wrong antibiotic for my illness! Finally after speaking up she gave me the right antibiotic. Unfortunately this medication gave me a bad reaction and i called the office to ask if it could be changed. The office gal was rude and dr bobson refused to change the medication. I then became very upset and vocalized this and was FINALLY given a different medication. Having a newborn, being this ill, and suffering from postpartum depression, this stress was not what I needed or deserved. A week later I received a letter saying they were dropping me from their practice. I can't believe this is how they choose to run their practice. I'm still not entirely sure why they did this. Because I was my own patient advocate and demanded a new antibiotic after having a bad reaction to the one I was taking?! I would think talking to me about it in person or perhaps giving me a warning would have been much more professional and courteous. Give a lady who has cdiff and just had a baby a break! My husband is and his family have seen Dr bobson for over 20 years, and after one incident they dropped me from their practice. As an emergency room nurse I have never seen someone treat their patients this way. I do NOT recommend them for your primary care service needs at all. read more

I am surprised at the negative reviews I'm seeing (to say the least). My fiancee raves about Dr.Bobson and has been his patient for a few months now. He has seen about a dozen doctors and is receiving his license as a Psych Nurse Practicioner soon; he is very picky about any doctor because for several years my fiancee's self- diagnoses/treatment plans have been more successful at self-treatment than what 80% of doctors have told him. Dr.Bobson was different. Dr.Bobson offered him treatments that were uniquely prescribed and never thought of by other physicians. He is EXTREMELY knowledgeable and a wonderful guy. It is also obvious that he genuinely cares about his patients. As for staff, my fiancee never had any issues with them, but it seems like others that reviewed have. One thing to keep in mind about reviews: people with complaints are the ones likely to post a review - not the hundreds (if not THOUSANDS) that have come to the place and had wonderful experiences. If every single patient came here and reviewed the practice, it would give a much more accurate depiction of the quality of care here. 5 stars Dr.Bobson! read more

I've been a patient of Dr. Bobson for over 20 years now, and he's the best out there. I can't understand the bad reviews. Maybe those folks were just having a bad day when the were there, or when they wrote their reviews. The quality of care he and his staff provides is top shelf. I have quite a few medical problems, and he has always been dead on with his diagnosis, and treatment. If it is something that requires a specialist, he refers you to one without hesitation.. If they tell you they are not excepting new patients, there's a reason for it.. read more

I have been a patient of Dr. Bobson's for many years now. I have moved around a lot and had many doctors in the past. No one has ever been as consistent, professional and knowledgeable as Dr. Bobson. He is our family doctor and I would have a tough time trusting any other doctor. read more

I've been a patient of Dr. Bobson for around 20 years now, and have absolutely no complaints about him. He is an excellent Doctor. There are a couple of folks that work on his staff that aren't quite up to speed, but for the most part, they all know what they are doing, and know how to treat people. I can understand some of the one star ratings, because people do have bad experiences with any medical facility, or business. No one is perfect by any means. Mistakes happen, but in this case, most are very minor, and can very easily be corrected, and most of the time are. I have a lot of medical problems, and this doctor has done more than enough to keep me upright... read more

This office is not closed. They have relocated to Norman Drive. People have reviewed Dr. Craig Bobson separately. This is his office. He shares it with other doctors. He is a good doctor. I don't know if he is my favorite of the doctor's I have seen over the years in this area and previous area's I have lived. He is the doctor that found my blocked arteries and got me help. read more

I have been a patient of Rhonda's for a very long time and she is absolutely amazing and has helped me through some hard times. She was not in the office on a day I needed to be seen so I was seen by Dr. Sain for the first time. It was approximately a 5 minute interaction in which I was prescribed the medication I needed however, in the midst of small talk, he asked about my occupation. After learning I am a pregnant nurse not vaccinated for COVID-19, his tune changed. He attempted to provide to me a lecture regarding my vaccine status and when I politely made him aware of the fact that I've had several of the same lectures and was not interested in having that conversation due to the fact I was in the office for a completely unrelated issue, he very rudely called me a "Trumper". I had never met this man, he knew nothing about me yet made accusatory assumptions. I've never met a physician so judgmental and unprofessional. I will not be seeing him again and feel sorry for his regular patients who are made to feel the way I did after that visit. Medicine should never be about politics, and doctors should never discriminate based on what they ASSUME a patients political views are. Treat my illness. The rest is not your business. read more

I cannot say enough good things about Dr. Bobson. I've been a patient of his for several years now and he's always taken great care of me and my wife. I was experiencing pain for the past several days so I made an appointment, I was very pleased they took me in the next day. Check in was a breeze, very helpful staff. Dr. Bobson is very professional and has a great demeanor, just a wonderful Doctor. After an exam, I was diagnosed and am on my way to a speedy recovery. Thank you Dr. Bobson and staff for making a visit to the Doctor a painless experience. read more

I moved to Manteca several years ago and it was time to see a Doctor. My wife goes to Dr. Bobson and liked him, so I gave him a shot. I was very pleased, he was very kind, cut my in-grown nail and relieved the pain right there. When I got home and told the baby-sitter about my experience, turns out she goes to Dr. Bobson as well. She told me he went to Stanford, which say a lot. I think I have a new Doctor in Manteca. read more

Myself and my Husband have had Dr Craig Bobson for many many years, when he was with Manteca Medical Group, Had to leave him when my Husbands work insurance changed to Kaiser. Had Kaiser for about 10 years, then was able to return to Dr Bobson. I have never trusted a Doctor like I trust him. He knows his stuff, infact he diagnosed me many years ago with fibromyalgia long before people ever heard of it, He shows much concern whenever We go in the office with an ailment. Him and His office staff (Lynette) have always gone above and beyond to take care of our medical needs and concerns and they treat us with much respect. In my eyes he's the VERY BEST!!!! read more

Why have a listing like their here to help & you call them & their not taking new patients. Lady was rude on the phone too so I guess that's my sign! read more

His staff at the front desk is very knowledgable and helpful. The office has an overall good atmosphere. I've never waited longer that an few minutes to be seen. Dr. Bobson was very kind and respectful. This place is awesome! : ) read more

I have had my children who are now grown adults see Dr. Bobson and he has been very good but lately he is increasingly supportive of his RUDE staff, I witnessed a phone call between my daughter and his office staff, they were RUDE and CONDESCENDING about a prescription that was on it's 3rd attempt waiting for their staff to take action. My daughter then provided Dr. Bobson with other internet complaints and he dismissed them and put her in tears. I was the one who took the phone from my daughter and demanded help from the staff only to be again TREATED EXTREMELY RUDE!! He is a good doctor but if you have any questions be assured you will be treated Horribly by his staff at some point. read more

After going to my first visit, it will certainly be my last. The doctor himself is alright, however, if you wish to actually convey to him why you're there, be prepared to have him talk over you numerous times. I couldn't complete one whole sentence the entire time I was there. Aside from that, the woman that I spoke with was incredibly RUDE! I'll get back to that in a minute... I had called to ask about a balance on my account. I had only went that initial first visit and already have a balance? It seems in mentioning that 3 years ago I had visited a cardiologist about a concern I had (which was absolutely nothing, since I had many tests and all were fine - it was just me that thought there was something to be concerned with), and mentioned this to the doctor. Right away an EKG cart is pushed into the room and I'm being hooked up. Unfortunately, it seems that there is a charge for this through my insurance. Any competent office will advise if there are additional charges and make you aware before a procedure is done. This did not happen. I called back to inquire about this charge and that's where I run into the rudeness. I had been transferred to someone in billing (I guess that's what she was) and she was fine. No nastiness at all. I was also pleasant on my end because I've worked in customer service myself and know what it's like to be yelled at by someone, so I absolutely do not behave that way myself. After that conversation, I asked to be transferred back so I could postpone my appointment (I wanted to think it over if I wanted to continue to return here). Well, the person I was transferred back to made up my mind real quick - no way would I come back to a place where I was spoken to in that manner. She comes back on the line (without a "hello" or "thanks for holding", etc.) and rudely says: what day is the appointment? I told her I wasn't sure since it was my husband that made it, she gives out this disgusted sigh and says "what's the name?" so I told her and she barked back "okay, i'll cancel it. thank you" *click* - she hung up. I'm fairly sure that I was on speaker phone with the billing person (I could tell by the background noise and the "click" sound a few words into our conversation), so she must have been listening. How else would she have known that I wanted to postpone (which somehow translated to cancel to the rude person) my appointment? She immediately picked up the line after the billing person transferred, so not a lot of time for the billing person to tell her that I wanted to postpone. Bottom line? Shady, shady, shady... Bad customer service and bad procedures. No way would I ever return and I will let as many people know as I can the treatment I received. read more

I chose this doctor on a recommendation from my husband's co-worker. Dr. Bobson and Nurse Practitioner Ronda were wonderful with my teenage daughter. She has seen the doctor once and Ronda twice. They explained everything thoroughly and never made her feel dumb for asking a question. Their staff however leaves much to be desired. We have dealt with several staff members in person and over the phone and received almost consistently terrible customer service. More often than not the staff becomes rude if you begin to ask questions and on one occasion we stood at the window and watched while the receptionist with whom we were just speaking turned to another staff member to talk about us in a disparaging manor. She lowered her voice so as to not make it obvious, but we heard nonetheless. If the doctors weren't so wonderful we'd find another doctor right away. Go here only if you can look beyond horrible staff. read more

This place is an abolute JOKE!!! Getting an appointment or getting a prescription is ridiculous!! Not to mention they screw up billing the insurance company!! Would NEVER recommend them to anyone!!!! read more

As local doctors go, Dr. Bobson is above average (but I'm not sure if that's saying too much!) He does seem to know his stuff, and he's one of the few locals that did not go to school in Mexico, and I'm talking about most of the gringos in town here, not native Mexicans! Be prepared for at least 1/2-hour wait in his parlor and a very brief visit with him. If you don't have insurance, as my wife didn't, he's real pricey! read more

I've only been going to Rhonda and Dr. Bobson for about six months when I changed insurance carriers, but they have helped me tremendously. I initially went in after having a raging UTI for 3 weeks, after being brushed off my previous primary MD who said to just drink water because the blood in my urine was probably kidney stones and finally being treated at an urgent care. They immediately ran more tests and ended up finding another problem. They were both very diligent and persistent in helping to get to the root of my issues. They also both treated me very respectfully and never made me feel like things were "all in my head" or like I was just plain stupid, which is how I felt most of the time leaving my previous doctor's office. Today I feel better than I have in years and it's because of the quality patient care I received at North Street Family Practice. read more

I have been seeing Dr Bobson for several years now. In my experience, he is both very down-to-earth and very knowledgeable. It is easy to discuss any concerns or problems with him, and he seems thorough and concerned in addressing any such concerns in a professional yet friendly manner. I likewise have always had positive interaction with all of the staff. read more