The best in the county. Play by the rules though, call for service like the sign out front says…read more Don't just show up. Incredibly fair parts and labor prices for quality work.

I have always been in for oil checks, I have always got my appointment…read more They are very competent staff, great service, and fair prices. I also purchase my tires there and the price was great.

Today, my car wouldn't start when I was leaving work for lunch. I called Autozone in Jefferson, OH,…read moreto order a new battery. Robert, the store manager, took my order over the phone and offered to make a special trip to deliver the battery. He was at my office within 15 minutes. Typically, Autozone only delivers to commercial accounts. I cannot thank Robert and his team enough. I truly appreciate their excellent customer service and for making my situation an easy fix. Thank you! Jamee

The woman at the counter was very rude and rolled her eyes when I asked her if I could return the…read morebrakes I just got. She treated me as if I was slow and was complaining about helping me under her breath to her coworker, I'd rather have my brakes give out than see her again

So here's a funny story. Someone recommended this repair shop when I was seeking a repair for my…read morehybrid. I left many messages to different repair places, only two called me back. This shop was one. The owner apologized he could not do the kind of repair I needed but wanted to get back with me so I could continue my search. This kind of courtesy, even when he couldn't help me- is so appreciated. I am certain this is why they were recommended. A little plug for this shop for showing something appreciated even when they couldn't help. Thank you! I hope this sends some new customers in your direction.

He is hands down the best mechanic in Geneva. If you need car work done, go here. Does not over…read morecharge or recommend unnecessary services. 10 outta 10!

Had 4 new tires mounted on 4 new rims , which were installed incorrectly according to manufactures…read moremarkings. I called and was told by a technician with 20 years experience those marks don't matter your tires are balanced. Yes they are with weights put on the outside of brand new rims. If tires were mounted correctly there may have been no need for wheel weights. There was no consistency on the install and even one of the tires was installed backwards. Its just sad when people cant own up to their mistakes and would rather lie to you. LUCKY IT WAS ONLY TIRES I guess.

Sunday morning and discovered a flat tire -Glotzbecker's was open and they fixed it in under 15…read moreminutes-$16! We're back on the road!

So a car driving in front of me on the road suddenly lost a giant chunk of his bumper. Initially I…read morethought it was going to hit my windshield- it landed in the road in front of my poor little car. Because of oncoming traffic, I could not swerve, or because of the car behind me- stop safely. I hit it and heard the crunching tearing sound. Mercifully, the car behind me stopped. I had to back out to get this giant chunk out of the bottom of my car. In the moment I should've pulled over, but I asked Siri for the closest repair shop. This was Steve and Jerry's. At this point I prayed for help. I was petrified. I spoke to a sweet woman who said she was going to go chat with her son in law. My car died a minute from their shop. He chatted with me briefly and said he would be right over. He walked over in the rain. As he looked- his expression was grim. It seems this chunk tore the radiator and compressor, and he wasn't sure about the engine. The cars check engine light was on. My tow driver towed it over. He had a longer look and came in to chat with me. This was pretty massive. He felt it needed to go to the dealer, and told me to file an insurance claim. I started the process in the waiting area and soon I had a plan in place. Not only did the technician offer to drive me back to my home (I had a friend coming), but his mom in law kept the store open until my friend arrived, keeping me warm instead of standing out in the cold. I did request to pay for the detailed assessment, and I did so. Can you say over and above? I don't know many places that would do this. Even though the damage was beyond their means (because it was pretty catastrophic needing a dealer's help), they still made sure I wasn't left literally out in the cold. I can just imagine how their regular customers are treated, I was new to them! The office Goddess informed me they'd been around for 54 years. I can certainly see why. Her husband took great pride in his service (he's been departed a decade or so) and the business remains in their family. What great, kind people I ran into today. I would recommend this business wholeheartedly. On a cold, rainy, horribly gone wrong and not so funny April Fool's Day- I met a couple angels that gave me hope. Thank you both of you for your help, and especially your kindness. I am deeply grateful.

Poor quality of service. Took my vehicle in (after waiting 2 weeks for an appointment) and paid…read morefor a squeak to be greased and a muffler fix. After paying for the grease and being referred elsewhere for the muffler, the sound returned the same day... a refund was not granted and I was told I knew that new parts would be a better option, after the fact. Sandy was especially rude, the day of service and when I called back

They can't fix a dead horse .my truck was up there for three months and they still couldn't find…read morethe problem.DONT TRUST THEM.!!!

Broke down on the side of 90 on our way to Columbus. We blindly got towed here and I'm so glad we…read moredid! They got us in and out very quickly and were very reasonable for pricing. They really took care of us. Thanks Cragon Automotive!!

Under new owner. His prices are great and he gets work done quickly. Does not buckle and dime…read morecustomer. After doing other work, I asked him to replace a broken passenger mirror that I provided.. he did this will I waited and did not even charge me for it!!

Had my camper for almost a year. Brought it in with a small leak and minor water damage. They…read moresomehow flooded it out and ruined the flooring and one wall. They claimed it wasn't their fault. Did minor work up top and charged me $900. I wouldn't bring anything to them to fix. Rotten guys.

I have nothing but good things to say. The owner Paul has kept us up to date on all repairs and…read morewhen there are questions. So nice to have an honest reliable place to take our camper.