Can't say enough about the job he did on my car. After researching ceramic coatings and asking a…read moremillion questions, which John patiently answered, and who also gave an upfront price quote with no hidden up charges, I went with Shine by design. Very happy with the quality of work and how well he communicated with me making sure I got the coating I wanted and my expectations were met. Sending him my husband's car next!

Great work and excellent customer service! They have worked on a few of my family's cars and made…read morethem like new. They will go above and beyond and work with you to make sure everything is running smoothly after their work is completed.

Very helpful, patient and will break things down so you completely understand the process of…read moreinsurance claims and process.

*Don't walk run from this place* Please be aware of the…read more"quality" of work at Mihelys body shop in Jefferson. They recently "repaired" my focus after the deer damage I get the vehicle back about 4 1/2 weeks later and while on pick up, I notice MULTIPLE runs in the clear. I alerted Steve and he proceeded to wet sand them. No biggie. He wet sanded then buffed. He ended up burning the clear coat with the buffer and damaging the paint. He then proceeded to use the excuse that "it's the aftermarket bumper, or the ridges in the paneling". I ended up taking the car home. The next day I pull the car in the sun and notice scratches over paint and multiple more runs and bubbles in the paint. So I bring it back for the 2nd time. He proceeds to fix a few things but still left damaged clear coat. I pick the vehicle up and don't say anything because I just want my damn car back. I go to leave and head to work. At work I notice my tires completely flat. Turns out, they put my mudflaps back on and didn't tighten the bolts and didn't instal the j clips. So the bolt went into my tire. I'm pissed at this point so I call mihelys and all he has to say is. "I'm sorry you're not happy and I have plenty of work I don't need yours". I will be submitting all this to the BBB. If you want shit work done and a shop that just wants the insurance money. Then feel free, and head there. If you want quality work. You'll have to find any where else. My insurance paid him over 10k minus the deductible. Not to mention when I picked up the car the amount of compound caked all over the car. They made no effort to clean the vehicle. They damaged my air filter, my wipers, my headlight mounting was broken from bolt being over tightened. I haven't removed the bumper and inspected underneath yet. So I'm sure the list will get longer. Pictures of damaged paint, and swirls from bad buffing

I highly recommend West Penn Collision. Their customer service and their work is unmatchable. They…read moreare friendly, honest, and very knowledgeable. My car was returned to me looking completely brand new inside and out. The added service of the detail was such a pleasant surprise. It's cleaner and shinier than when I first bought it. I can't say enough about them. All of my body repair work in the future will go to them and I will recommend them to anyone who asks.

Really happy with the services provided by West Penn after I hit a deer. They worked in a very…read morequick matter to get the parts ordered and work done to get the car back to me as soon as possible. To my surprise, when I went to pick it up the inside had even been detailed. Although I hope to not hit another deer, I know where I will take my business to. Overall, they went above and beyond what was expected!

Detail Delivery did an amazing detail job on my son's car. They were very responsive to all my…read morequestions, provided services promptly, and cleaned every nook and cranny inside and out. I highly recommend them!

A place like Wright's garage is not one you find often. We were on our wayto Columbus, OH, to move…read moreour son. Halfway on our trip, we had a problem with our truck's wheel bearing. We were in the middle of nowhere and it was a Friday afternoon. We called Wright's, had it towed there, and explained our situation. They fit us in, fixed it within an hour, and had us on our way. They truly went above and beyond! This is something you don't often find anymore.

Best vehicle service. Fantastic customer service. Highly recommend!! They are usually very busy…read morebut take time to make sure the customer is satisfied. Always an excellent experience.

We're new to the area and my husband and Cragon was recommended by our neighbors. We have both…read moretaken our cars there for oil changes. I recently got a flat tire and had to have my car towed there. They communicated well, offered a replacement tire of the same value, but I wanted the more expensive but safer run flat, which they got. I'm not sitting on the side of the road again! It came with a warranty. They did a nice job. I will be back!

Sadly, when on a trip with a friend to House of Blues- I was a victim of a "smash and grab." They…read moretook out a back drivers side window. It cast a bit of a pall on an otherwise awesome show. I remembered several people chiming in how great Cragon Automotive is, and they were very kind to me on the phone when I reached out for another automotive issue prior. So I got Kevin on the line as he was returning from a trip to get some parts. Listening, he expressed empathy and asked me to drive over there and he would at least get the window taped up. The challenge was- I have a Hybrid vehicle, and that special battery is located right underneath the back seat. In other words- any rain will kill my car getting into that battery- or at worst provide a rather "electrifying" experience- and not of the good kind... BUT- leave it to Kevin here, and his "three wise men" to not only secure the car with heavy plastic over cardboard, sealing it tight- but he kindly vacuumed out the back seat that was still covered with glass. He is going to get back with me once he is able to get a quote for parts to replace the window. Over and above! I also noticed they had an excellent price on Cooper Tires- so I'm saving up for those after this phase is through. Excellent service to a slightly traumatized female (me) and friendly guys all around, who took care of me even though they were clearly very busy. I know why they are busy too- honest, kind and thorough. I watched them greeting customers who were picking up as I was waiting, many friendly conversations were had. It shows you a lot about a business. So if you want an honest, fast, ethical resolution to a car problem- please give them a call. I think you'll stop right here as you'll be well taken care of. Thanks Kevin and staff!

Went in to get my Jeep lifted and walked out with a confident off-road addiction. Brian's…read morerecommendations to get the best value for my budget went further than I had imagined. What began with a lift turned into 35" tires on new rims, with HD steering. He still answers the phone when I call and start off sentences with, "I think I want to..." Bam - he already has a game plan!

Very disappointed in Allextremes. Went on the recommendation of a friend to install Bed Rug and…read moreStep Bars on a 2021 Ram 1500 truck I had for less than a week. Did a nice job but when I returned home with the truck I discovered a razor knife cut in drivers seat. Contacted the owner immediately. Claimed he would take care of it. I got the run around for a year about Co-vid slowing down shipping the replacement. Finally went to dealer he claimed he ordered the cover from and was told it was never ordered.