I am a seventy year old woman and they were amazingly helpful reading the computer for my check…read moreengine light, telling me how to fix it and when I went back in another day for something else, they wanted to make sure all was well. Friendly and courteous !!!!!!!

Once again great service from this store on June 27th. The young lady who waited on me was very…read moreaccomodating and pleasant and went out of her way to help. I did ask for her name but promptly forgot (senior brain) so I hope she does get credit. Thanks again Auto Zone even during these tough times.

I have been on hold for literally hours trying to get propane before the coldest day we have had in…read morea long while. we are set up for auto delivery but apparently that slipped through the cracks as we last got it in November. this is NOT ok! I might have to get a hotel room tonight and then deal with the frozen pipes later

Went into advanced auto in west Lebanon about a month ago for break pads and rotors for my car…read more They asked the standard questions to get me the right part. He even went outside and looked at my car to make sure he got it all right. Went to put them on my car today and he gave me rotors with 5 lug pattern when I have a 4 lug pattern car. Went into the store today to trade them in with my dad and the assistant manager says "No offense to her but you shouldn't send women in to get parts" Are you kidding me? I didn't look in the box to check it because you should have done your job and got the right part that I asked for. It doesn't matter what sex I am. Yes I get my nails done. Yes I like dressing presentable. But I can get my hands dirty to fix my own car. Most sexist man. I don't care if you think you're joking or not. You don't know me or anything about me and stating I don't know what I'm doing just because I'm female and just because you gave me the wrong part is completely insulting. Never doing business there again.

Just bought new battery for my Honda Element for under $100. Fully charged, no acid vials to fuss…read morewith. I walked in with my old battery in a box, and the counter person spun around and within half a minute had a replacement on the counter. I didn't have to page through manufacturer catalogs or wait for someone to come over to help as at a chain like Advance Auto or AutoZone. Took the old battery and subtracted the $18 core charge. Easy, quick transaction!

I purchased a 2018 Tacoma TRD Off-Road from White River Toyota in January, 2018. Alexis Secore was…read moremy Sales Consultant. I did my homework and started my vehicle hunt two weeks before my purchase. I visited five different dealerships on-line comparing vehicles and prices in both NH and VT. I received a great price offer from a dealer in NH and I was pretty sure I was going to purchase that vehicle but I thought I would try White River to see what they could offer. After a quick and easy volley of emails and one or two telephone calls I made an appointment to meet With Alexis. It's great when you get what you want for a price that you believe is reasonable. There were no gimmicks or hidden surprises. Alexis made it easy. So, thank you Alexis and thank you White River Toyota. I got a great vehicle for a great price and the time between my initial visit and when I drove the vehicle off the lot was minimal. I basically purchased my vehicle on a hand-held device!

I contacted the office to book an appointment and requested a full maintenance service. The final…read morecost wasn't discussed, and I didn't try to negotiate it or bargaining. On the day of the appointment, my car wasn't fully serviced when I picked it up. I still don't know why many of the requested services were skipped--I was only given a final sheet listing a few completed items. Was the shop busy that day? Do you usually assume that customers want to pay as little as possible? Or did someone just decide by appearance that I wouldn't be able to afford the full service? (I'm a proud Native American, by the way.) Or were some of those services considered unnecessary at the time? Overall--I'm still gonna wonder, why? I didn't report or argue about it at the office afterward. I was on medical leave at the time and dealing with a lot of pain, so I didn't have the energy to handle the inconvenience on top of everything else. Despite this, the shop still did a good job--my car drives noticeably smoother after this partially disappointing service. (I can only imagine how great it could have been if the full maintenance had been completed.) I've been loyal to Toyota for a long time in my homeCountry, but honestly, this first maintenance experience has completely ruined my US-Toyota impression. It added up to my very first experience with this same branch, where I waited months to receive the spare key included in my car purchase. No one contacted me for months, and when I finally reached out, the office said they had simply "forgotten" to cut it.

I have been in the foreign car repair business for over 30 years and BFCP has been the best ever…read more Kevin is very helpful and very knowledgeable Call these guys first. They know what they are doing.

From the owner: Burlington Foreign Car Parts (BFCP) was founded in April of 1973 with a van and some Volkswagen…read moreparts. Today, BFCP and PMS combine their resources to work together as one company. PMS now stocks a wide variety of import parts, and BFCP has increased its domestic capabilities!

CLOSED - Is now a part if Advance Auto Parts at 71 Main Street in West Lebanon who now have the…read morebest commercial accounts department because they are there now.

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Scott is just amazing. He is patient and kind and he makes you feel dignified as a customer…read moreespecially when you don't understand much about automobiles. Such wonderful people and it feels like a local mom and pop store in all the right ways. I have never felt upsold at the store, and I trust their honest advice. Again, everyone who works there is engaging and polite and knowledgeable. Certainly Scott embodies the positive experience that you have when you go to the store.

Dead battery on Sunday December 24 in Woodstock Vt. Via yelp I found Oreillys open inLebanon NH…read more Phoned them and they had a battery to fit my car. Got my car started by guests at my hotel by jumpers. Traveled to OReillys, took out the bad put in the good one upon my arrival. Half an hour at best. Was so happy that it was open. Had what I needed and installed it. Sunday morning.

Darren and Mike made our car buying experience totally seamless and smooth. they felt like old…read morefriends by the end of the deal. I love my new forester and the deal we got. Darren was so knowledgeable and friendly and helpful. THANK YOU DARREN!

Nate E. was extremely helpful and informative when I went to lease my first Subaru! He wasn't pushy…read moreor trying to upsell me, which I can appreciate because all of my past experiences at dealerships are like that. He was very kind and patient, he got me the right car with the right price in the right amount of time. Thank you Nate!

It was the only point in their listing that the tires and brakes are good and they were the first…read moreto go within 5 months. ( I unfortunately brought someone I was under the impression knew how to check out a car before buying and he clearly failed with giving me a green light) When I reached back out to who sold me the vehicle - she said it is under new business by people in her family and that the new car business is bad now. My response was that SHE was the one who sold me the car as I still had our whole conversation of the sale. Once she read that I said she was the one who sold it to me, not her family members.. she left our conversation and blocked me. I am not sure if the business is really under a new name and management at this point! I'd post our conversation but Im not able to upload photos! Just be cautious and know what you're looking at if you go there. Best of luck!

A couple of years ago, my truck broke down in front of this shop. It was a Saturday and the owner…read morejust happened to be there so he took my truck in and even gave me a free ride back to Hanover. The repair was fast and most reasonable. I'd make them my normal mechanic, but they are so far away from my house. I highly recommend them.