My mother got her hearing aid here almost 2 years ago. I noticed that she hasn't been hearing as…read morewell lately so I made an appt for her to get her hearing retested. They took her hearing aid to look it over and found that the wire was damaged. Luckily it was still under warranty so there was no charge to fix it. Since we were there, they went ahead and gave my mother a hearing test. Everything was good and we were told that she doesn't have to go back for another 2 years or unless she's having trouble again. When we walked up, they opened the door for us so we didn't have to touch the door and also opened the door to let us out. Their chairs are spaced out in their lobby and they have a cup full of sanitized pens on the counter that you can use to fill out their forms. There are also tissues and hand sanitizer on their counter. They've thought of everything to keep you safe!

My husband was resistant to even try a hearing aid. He didn't think he even needed one which made…read moremy life difficult. When he agreed to finally have a test at HearUsa, he realized he needed to address his hearing loss. Kevin was incredibly informative and very experienced. My husband felt he was in great hands. I recommend them highly

so tired of doctors that treat them selves like their time is some golden moment but our time is…read morecompletely expendable at their whim. Scheduled the appointment over a week ago. Was supposed to receive an email confirmation but I never got one. They called me the day before the appointment to confirm. I showed up for my appointment and after waiting almost half an hour with no likelihood of the doctor being done anytime soon decided my time is just as valuable as her time. And left..

One day I woke up with a hearing loss in my left ear & did not know or understand the severity of…read morethis medical emergency. After visiting & speaking with Layne, my hearing aid specialist, about my problem, he called Dr. Heist, shared the history & instructed me to see an ENT specialist immediately! Not in a month, not in a week, ASAP. He impressed upon me that hearing can sometimes be restored within 48-72 hours with prompt aggressive treatment with Prednisone. Only due to his diligence to inform me & emphasis of a narrow time window for treatment, did I seek a medical doctor. Assuming his assessment was accurate, he explained how a prescription for Prednisone was required immediately. I saw a doctor & learned Layne was correct in his diagnosis. I was SO EXTREMELY grateful to him for his knowledge and care for my situation. The doctor asked me to be assessed by his audiologist. The results duplicated Layne's. Additionally, he wanted me to have follow-up care. Because of the knowledge, relationship, comfort and care I received from Layne, I told the doctor I would return to him for the follow-up audiology care. I have the utmost confidence in all of the members of the Hearing Center of Broward. They are a very close knit family like office, whom treats everyone with undivided attention and care. They are the BEST! I give them the HIGHEST RECOMMENDATION I can offer for the professionalism and knowledge in their field. Thank you for the EXCELLENT CARE you have provided to me, not only in this dire situation, but also for the four years I have been visiting your for my hearing aid care. Sincerely with Thanks! Tracy

Thank you Dr. Nuffer, greatly appreciate the accessibility on being able to schedule an online…read moreappointment on the Ascent website. They followed up with a call and text the next day which I wasn't sure if they would be open on MLK Day (holiday) and glad to have found a great ear wax removal services with a micro suction machine. I tried looking. Around my area and wasn't sure if the search results were only for hearing aids but yes this location has a patient, kind, and communicative audiologist to let you know with visuals and examples on what the situation may be in your ear. I had these great before and after images of my left and right ear along with a huge major piece of wax that was well lodged and impacted into the back 1/3 section of my ear deeper into my canal. Thanks again for clearing up my ears, now the only downside is that I can't lie to my wife and tell her I count hear calling me or telling me something as I used to since I can now hear pins drop.

AVOID. DECEPTIVE. Trial period is not free. Ascent did not refund all money when hearing aids…read morereturned within 30-day trial period. Charged me a $899.50 return fee. Ascent said they had to cover overhead and time spent selling me the hearing aids. Ask for written stratement that you will get all (100%) of your money returned or run away fast. Jim Batterbury

This doctor Rossetti is very unprofessional unfortunate no common sense and rude woman who has no…read morebedside manners and needs more comprehension patience and knowledge.

Great audiologist. She took time to listen, diagnose, adjust hearing aids. She didn't do a…read morehard sell on new hearing aids - she adjusted what I had and is going to check into my benefits and advise me so I can make an informed decision on my timeline. I am low income and can't afford thousands of dollars for new ones and she understood that and acted professionally.

Ken was amazing! He helped my father so much with new hearing aids. He is extremely patient and…read morekind and so so knowledgeable! He took his time with my father and got him all set up. The difference in my father's hearing before seeing Ken & after Ken was incredible. No more TV blasting!!! The hearing aids were a lifesaver.

Extremely competent. If you have a real need to improve your hearing, Advanced Quality Hearing is…read morethe place. My dad is 99 and his prior hearing aids could no longer do the job. Appointments with audiologists led to expensive products that did NOT improve his hearing. Kenneth is a true expert, and fit my father with the right product! He explained the various products, and targeted the optimum solution that would best correct the type of hearing loss that was specific to his problem.

First of all, this place has moved from its former location. It is now located at 1739A East…read moreCommercial Blvd. (near N.E. 18th Avenue), Fort Lauderdale, FL 33334. I was at their new location yesterday, with my Dad who is a patient of theirs. Yesterday, we met their new audiologist, Glen. He changed the tips (the part that goes into your ears) on my Dad's hearing aids and although this may sound simple, it was actually life altering both for my Dad, who was not wearing his hearing aids often enough, and people like me who have to deal with him. Let me explain. After Glen changed the tips because he said the other ones were too big, my Dad actually started wearing his hearing aids without anyone begging him to put them in. My Father had complained that the tips were bothering him, and therefore refused to wear them at all, complaining they were itching his ears and made his ears hot. Glen solves that problem in minutes and successfully did what I have not been able to do for way too long, get my Dad to wear his hearing aids. And I absolutely cannot thank Glen enough. Bravo!

Change of personnel has resulted in less availability and less accommodating customer service…read more It's great to be professional but what happened to the customer comes first philosophy? I will continue to go hear as I purchased my hearing aids here 4 years ago but when they wear out I will seek a new provider.​

Only saw his PA but she was awesome!! Healed me and was courteous…read more ......,,,,,,,,........,,,,..........

I came here in the worst of pain. Sunday I called knowing that they were closed, I was not…read moreexpecting anyone to reach back out to me until Monday, and for an appointment - probably even later. However, a sweet lady called me back that Sunday ,because of the message I left and the level of pain I was in. She was patient, attentive, and kind. She heard my concerns, and assessed my problem, and gave me the earliest emergency slot appointment available. Monday morning, I showed up in a terrible condition-tons of pain that I never felt in my life. This office was completely understanding. Sometime when your sick, and out in Public the way people act can make you feel worse, especially if they are inconsiderate, however this office was never ever like that! Each person in the office was kind and helpful, from the moment I walked in I was assisted. When I got back, Doctor Lapco was so attentive, and kind. He gave me a fist bump, and made me feel comfortable and welcomed despite my "Self-Pay" status. He was not able to take a culture thanks to the level of swelling of my ear, but thanks to him inserting a cotton for collection of the antibiotic I was able to finally feel the antibiotic effects, thus the healing process could begin. Without that, the swelling would have blocked the medications from really having any effected - like it did all weekend prior. When I left the exam room, the front desk staff was able to assist in setting me up a follow up appointment, and despite my financial situation they really worked with me. I had to come back to get rechecked but being that I already made my way to the Urgent care and was out a few hundred dollars to no avail in fixing this problem, they were understanding and helping me out by not charging me the follow up appointment. This came as a surprise to me when I called still in pain asking for guidance on what to do. Thanks to this doctor, and his staff I was all better in 1 full week. He gave me good advice on my follow up appointment to keep from having to come back, advice I intend to follow. Thank you Dr. Paul Lapco, and staff for all your consideration, speedy assistance, and kindness. I am forever grateful.