SHS has always provided quality care for us. They are responsive and dedicated to helping with…read moreevery situation needed. I do recommend them. Sylvi the manager is a doll & very pleasant to work with.

First of all, note that I almost never give 5-star ratings, and my mom & I only used this agency…read morefor a short time, until a vacancy opened up for her in rehab. (Sorry to break your 5-star streak, Sylvie!) The cost is reasonable, and the shift hours are more flexible than other home help agencies. Sylvie was always responsive to any question or concern. When I contacted her with an urgent need for 24-hour care on short notice, she made a herculean effort to fill all the time slots, and came through for us. The agency seems to be highly selective in the caregivers they choose. Not only were the helpers generally more experienced than one finds in other agencies, they also appeared to be well-trained, resourceful, and highly intelligent. My mother has a long history of hostility toward home caregivers, and she did not like all of these caregivers either (although she did click with one of them, and there were a few others she probably could have come to like, given more time). However, I found all of them extremely kind, competent, and capable. My only issue was that some of them did leave a bit of a mess behind and disturbed my mom's impeccable arrangements of linens and other belongings somewhat. A minor matter, and partly my fault, for not leaving better instructions on how to find what they needed. Highly recommended.

I am reviewing this as a person who volunteers here, not as someone taking advantage of their many…read moreresources. The JARC offers many things to the public, with one goal being to get people employed. As part of their offerings, they offer seven-week technical courses for no charge (but there is a suggested donation - and why not, we're giving a great service!) I teach a web design course, but there are also classes for using the internet, Microsoft Word, Excel, Powerpoint, and more. For me personally, JARC is quite far from where I live, but I still think it's an awesome way to give back. You meet and work with some great people, polish up on some of your own skills, and feel a sense of accomplishment when you hear how many people coming out of JARC end up getting jobs. I've always been looking for some way to volunteer, and I think JARC just works for me. If you've ever had a desire to teach and thing you have some specialized skill worth sharing, check this place out.

I give zero stars. A new resident in their memory care unit was essentially bullied out. Too…read moreregimented and rigid for residents with cognitive decline and no person-centered care at all. Shameful that their ONLY advisement is to prescribe meds so they are not functional since I guess it would be too much work for the staff there. No compassionate care and everything was this resident's fault it seemed. I will not divulge the rest of the sordid details, but I am aghast at the indifference and borderline neglect regarding this community's services. Especially pertaining to a specialized ward such as Memory Care. SHAME!!!!!!

My mother lived at the Admiral for a little over 2 years in the assisted living and memory care…read moreunits. We were sold on the location which was very close to where she was previously living by herself and the proximity to the lake and Andersonville. While she began to settle in OK during the first year in assisted living as her Alzheimer's progressed, so did the care she received. My mother was an incredibly intelligent and social woman. She was a retired college professor and maintained her intellect and curiosity throughout the course of her awful disease. The majority of the staff at The Admiral however, was unsupportive of her desire to understand her care, meet people and engage in the community. They ultimately forced her into memory care too soon where she was locked on the floor and left to sit either alone in her room or parked in front a TV. All she wanted was to continue to engage with people and use her mind and they could not provide that basic care. After several months of rapid decline in memory care the staff kept referring to her as psychotic even though all of her doctors at Northwestern repeatedly agreed that her symptoms were all related to her dementia. The Admiral went against my wishes and had her sent to Saint Mary's Hospital (outside of her network of doctors at NW) where she spent 3 nights alone in the ER and then was involuntary committed to the psychiatric ward where she spent 2 weeks completely catatonic. She never recovered. I was able to finally get her released through no help of the Admiral and had her moved to The Artis Lakeview where she received excellent care alongside Bristol hospice for the last 1.5 weeks of her life. The Admiral may appear on a tour as it did to us a lovely lakeside facility, but when your loved ones actually need real care towards the end of their disease they will accelerate the decline and refuse to provide the grueling care many people need in the last stages of dementia. Do yourself a favor and ask to tour the memory care floor before you move your loved one here. Really look at how the residents are cared for and ask how they stay engaged. It's a tiny floor and you will find them all staring blankly at a TV or hiding in their rooms.

It's time for a recent review for Covenant Home of Chicago. Here goes:…read more When my father decided it was time to sell his apartment building and move to a supportive living situation, Covenant Home came to the fore, as it is part of Chicago Methodist Senior Services. And as Steve Z. commented, searching for an assisted living facility is indeed an education in itself and totally new territory for me. The staff at Covenant helped us navigate the ins and outs of the application process, which as you can imagine, complicated. Financial records, doctors' assessments, TB test, all in the mix. To the building: It was built in 1997, so is relatively new, well-maintained, with a caring (yes, I said that, though I realize that is often just a buzzword in reviews of these types of enterprises.) staff. The meals are tasty and well-balanced. Residents sit 4 to a table with fresh flowers, nice silverware, and always water (so no dehydration, per the reviewer from 5 years ago). (They also have a water cooler w/lemons in the foyer). On Sundays they put white linen tableclothes on the dining tables, which, together with the flowers, makes for a very nice setting. In all, there are about 54 residents, with either studio apartments or 1 bedroom. The floors are all wood and nicely maintained, fresh paint upon move-in, the better to navigate with walkers, etc. The building has Comcast cable available. Residences are equipped with small refrigerator/freezer, a microwave, sink in a little "kitchen" area. Two closets, and ample cabinets in the bathroom. The five floors are built in a square around an atrium, which gives the place a nice airy feeling. All the rooms' windows are outward facing. The bathroom has a level floored shower for safety and there are pull chains all over the place for residents to pull if in distress. There are daily activities for residents, trips to Jewel and Walgreens if you are not mobile enough to go on your own. Filling the day: Evening movies, afternoon coffee in a very cute cafe, balance class, art class, current events, Bible study, word games, bingo, ballroom dancing, tai chi, Sunday worship (Methodist), a Tuesday Mass, manicures, watercolors, culture chats (not sure what that is). An RN is on site most of the time and he or she keeps good track of dispensing medications for all residents. And, if there is a health crisis, Swedish Covenant Hospital is right across the street! This is not a memory care type of place. For that, they have Wesley Place, further east on Foster. Residents have varying ranges of mobility. My father goes to his own medical appointments (right at the corner), takes taxis or walks to close by destinations such as Lincoln Square and the Tre Kroner Restaurant. So, all in all, he was fortunate to secure a studio here. And since I live in Oakland, CA, it's important to feel that he is safe and in good hands. Covenant Home provides that security and care.

My search for an assisted living facility was an education in itself- long story short I decided on…read morethe Covenant Home based on it being close to my own home, and on my gut feeling about the people I spoke with, the director and the assistant director of the facility. It's been a year and four months, and I am happy to say the result has been better than I expected. My mom moved into the Covenant Home in September of 2012. She was 90 at that time, and had been living at the North Shore Retirement Hotel in Evanston. During her 6 years at the North Shore she progressed from being fairly self-sufficient to needing help with some of her daily care, and she had more and more difficulty dealing with things in general, as her memory was getting worse. During her last year at North Shore she was hospitalized twice, she had poor appetite, was losing weight and she was depressed. She also had a couple physical conditions that required some daily attention. We had hired a helper for her and also contracted with the on site home nursing company at the North Shore, but their services were not enough. After she moved into the Covenant Home her appetite began to improve, and it's no longer an issue at all. The chronic problems she was having previously are under control, she is consistently in good spirits, and she has made friends there. Although she was not happy to make this move, she is now quite happy there, and says so. This is a much better outcome than I anticipated and I believe it is due the competency of the staff, the fact the quality of her care is consistent, and an intangible aspect: that the culture there is one of attentive kindness. The care she gets at the Covenant Home is a mix of residential and medical- they take care of making sure she gets her meds, cleaning of her studio apartment, dressing, dining, getting ready for bed, all that. Additionally, they they keep up with any ongoing medical care she needs, they make doctor appointments, and if necessary provide transportation. The are proactive in her care in terms of the medical, hygienic and social aspects. If you feel like hearing more about this I would be happy to correspond. You can send a private message to me through the Yelp system.

IV used elder works or something very similar in another state . They really didn't help me with my…read moreneeds . I was told to call and I could possibly get a microwave, and possibly a small couch. They had both peices but for some reason I couldn't have them . sorry I don't remember the reason why. I just relocated in this state and everyone really thought this place would definitely help me. So I'm hoping what I'm reading you help with permanent housing? IV been homeless for almost 3years . I was staying at one point with my son but that just wasn't working out. But I need permanent stable housing. I'm on fixed income and I'm disabled woman 64yrs old with a small fully registered service animal.hopeing this time elder works can help me this time.

In life you never want to think that you will need a service like this, however it came time for us…read moreto find a Memory Care facility for my Mom. I asked on a Palatine Facebook page if anyone knew how to find a place and I was directed to this service. Upon getting in contact with them, they were kind and compassionate during such an awful time in our lives. They provided me with five top notch places to look into. They followed up even after we secured a place. I would highly recommend this service to anyone that needs some assistance in locating a facility like this. Thank God for a service like this.

I've been volunteering here for about 6 months, and having volunteered at various organizations…read morethroughout my life, this nonprofit has the best organization and communication with its volunteers that I have ever come across in my decades of volunteering. The staff / team has been very responsive to any questions and relaying information There are primarily two types of activities / events to do monthly: food delivery and a birthday luncheon. Volunteers can sign up for as much as they want to do, or opt out for that month; the online portal makes signing up very simplistic nowadays. There are more activities throughout the year (e.g. holiday parties and visits) that are available, which means more options to volunteer. The staff and fellow volunteers are very friendly and range in age from teenagers to retired adults. Lastly, the elderly that we volunteer for are always appreciative, grateful nd love socializing, which makes volunteering that much more fun and rewarding.

I called to volunteer to help with Thanksgiving Dinner and was rudely rebuffed when I said I could…read morenot drive to pick the person up I could be taking there. The person yelled, We need someone to pick the person up! Cabs and Ubers exist.

This place is horrible not only they have 30 stairs . Not a good place for someone with…read moredisabilities. The staff here is all Asian . The reason I comment that I don't wanna sound racist . I got up and ask for the waiting time usually, I wanted to make sure I was able to wait or come back another day . The lady with an attitude reply 'Just wait and Sit Down '. That clearly didn't answer my question so I asked again. Some gentlemen explain she's the only one working at this location . So I said ok I went to the waiting room other people Asian got up almost every 5 min . To ask about waiting time and with a smile she answer everytime . This is a CEDA location that is closed to my home . This is the only reason I come here I feel that they have their raise preferences . I would never come here again and I'm also bringing it to CEDA attention .

From the owner: Adult day care & child care center.read more