We arrived at 8 AM for a blood draw when the door are supposed to open. They were locked and…read moreremained locked until I went next door and asked the regular walk-in people to open the door so my mother could sit down. The tech did not arrive until after 8:20 AM. Once the tech arrived, things were pleasant and reasonably speedy. Blood draw and urine sample achieved, even though there were significant disability issues involved.

I was refused treatment. I tried a video appointment first, but was told that I had to be seen in…read moreperson due to my issue being in my throat (tonsil/ear). Then when I get there I'm told to make a video appointment. After explaining I already tried that, I was told "well you would have to open your mouth during the exam and could gag". They stated that they are qualified to treat my issue, but can't treat me. They went on to insist that they were not refusing me treatment. You can treat + you won't treat = you refuse to treat. Simple as that. I had no symptoms/known exposure to COVID, I just needed an antibiotic, not that they even let me get to the point of being screened.

The entire experience of getting a full medical exam was fantastic. After dreading it and thinking…read moreof ways to "cheat" especially on my food diary, I was thrilled that I did not cancel. From the minute I got there(in pouring rain), until I left, the staff was super attentive and made sure I was comfortable with knowing everything that was going to happen, schedules and if I had any concerns. Never thought I would enjoy going to a doctor. Glad my company sponsors this as everyone should receive this kind of incredible service and the physician's time to answer all my concerns etc. AGAIN, THANK YOU and looking forward to seeing you again.

I visited the Shelton office and was very pleased with my visit. There was a physical and many…read moretests (it's an almost all day commitment), all to give a great overview as to the status of one's health. I opted for the full body scan as well. I am very happy with all aspects of the tests (Blood work, stress test, bone density, coronary artery calcium scan, body fat, hearing, vision, and then the various consultations with experts to help create a plan going forward based on all the results. Everyone was extremely nice and friendly. And now I have peace of mind knowing everything is normal!

I an currently working with the physical therapy team here for my back issues. They are proactive…read morelisteners and ask a lot of questions. Sean and Mary Beth are a pleasure to work with, and both are very professional. They will tailor your rehab program as needed to help strengthen and expedite your recovery. Physical therapy is never fun but this duo has made the experience better than expected. I would recommend them to others who need PT services.

I had the most Trumatic experience. The ladies in the front are wonderful except one who harassed…read moreme about filling my form out wrong and had a back and forth on the information. She tried to get me to change my injury type, and documentation date of my injury like she knows anything about my care or my injury. Eventually I was allowed and then seeing some of the most incompetent lady who stated my injury was in my head or nothing major and this person was a physician assistant. My evaluation of my injury was sloppy and rushed. Now I was offered Pt so I accepted at the time but soon found out it was worsening my symptoms. I had to get a second opinion. Upon getting a second opinion I found out that I had a spinal injury which was massively affected by the treatment I received at this facility. I can say the pt they have are amazing but the docs don't know what they are doing. I don't know how they have their licenses.

The best. They are so warm and caring. In an age when medical care has become more and more…read moreimpersonal, this place is a gem. I am so glad to see them on Yelp. The doctors are caring, the front desk is fabulous and I cannot say enough. I will also add I hate going to any medical place, be it hospitals, doctors etc. I just do not dig it and have been known to procrastinate when I should not. This place took much of my anxiety away. I mean..honestly the wait is rarely long (rarely, very occasionally there has been a long wait but of my visits 90 percent have involved a very short wait time.) Their office is pleasant and seems clean. The ladies at the front desk are warn and have a great sense of humor! And I have loved all the doctors I have seen here. I would highly recommend this clinic .

Been using immediately medical care for over 20 years. Open 7 days a week with very competent…read moreMedical general practitioners.

Came in for a DOT physical. Got taken care of quickly. Dr. Rose was excellent. Paid $200 for it…read moreeven though I could go through My employers provider for free.

The staff lied to me and told me the services would be on my insurance network. It was not covered…read moreby my insurance. Then they sent me a surprise bill for $535 which is against the 'No Surprise Act" the federal government passed in 2022. I didn't even see a doctor on this day. No physician was in. I just needed more antibiotics from an infection that came back. I video chatted with a doctor and he gave me more antibiotics, and they charged me $535 for this.

This place is crazy. I was in because I fell of my bicycle and I just wanted a note for work The…read moredoctor who was seeing me decided that I needed to go to the hospital next thing I know I tell him no I don't want to go to the hospital and I tried to get up and leave this man grabbed me by my coat and pushed and picked me up back into the room and started swearing in my face then he closed the door on me and started swearing some more at his coworkers I called my ride to come get me immediately because this guy was unstable all because I didn't want to go to the hospital I have no idea what this guy is name is he's a skinny white bald man I've seen him before but I've never seen him act like this and I suggest anybody who goes to this place bring a weapon because this man has no problem putting his hands on other people I could see if I was throwing things I could see if I was yelling I could see if I was acting crazy but the only thing I said was no I don't want to go to the hospital I'll just leave and this man grabbed me by my coat neck coat line literally pushed and picked me up and pushed me back into the room so for anybody who goes there Good luck again he's a 40 40-year-old white male he has a shaved bald head I do not know his name but good luck

This place is a money pit. I had an EKG done at my doctors office billed $97 and paid out of pocket…read more$38. I was asked to repeat it at the walk-in. All I needed was an EKG and results sent to my doctors office for comparison. The walk-in charged me $336 and my out of pocket was $238. Never again will I go to or suggest to anyone to use this place.

I'm new to Connecticut ( from Long Island) been to the best hospital in New York and I have to say…read moreI was pleasantly surprised how nice this small hospital is. Thank you for taking care of our needs

The physicians are excellent and caring. Some of the staff are kind, and caring, and talented, as…read morewell. However, many of them are RUDE. None of them can be bothered to actually walk into the waiting room to get their patients. They stand in the hallway and bellow for people as if they are calling hogs. That is no way at all to treat people who are often very elderly, as well as frightened and upset, as well as hard of hearing. Since the ceilings are high and the floors are made of tile, the sounds echo. It's hard to tell where they are coming from, and you can't even see into the hall from the waiting room. Since the staff are employed by Yale, and not by the physicians, the physicians can't do anything about it. They receive multiple complaints, speak to the staff, and the staff ignore the complaints. If nurses can't take the time to walk 10 feet into a waiting room to collect a sick elderly patient, maybe those nurses should get jobs that involve shouting, but not walking. I have written to Yale to complain, but I don't find Yale to be anymore responsive to patient complaints than their staff. If you can find a hospital that is polite to the patients, go there instead.