I don't review. I really never do but I will this time in hopes nobody goes through what I went through in her office. I NEVER saw the doctor, NEVER, only her PA Jessica Monk. I guess to her it was not important that I was receiving the WORST care from her PA. And she was aware. I called to speak to her and was denied that. I honestly didn't know what I didn't know. I was rushed from the very first appointment. I was explained NOTHING. And don't get me started on the medical assistant. I had to call and ask for my lab work results many times, with no call back, because that app they have is useless and they act like your results are confidential even to you. My visits lasted around 3 minutes, not counting the 40 minute wait in their lobby. The PA never bothered to explain what I had seen in the ultrasound. I had to scare myself by googling everything. Sadly, I had a blighted ovum... It was not easy to understand what was going on and it was even more horrible to not have a competent doctor. I started bleeding on a Friday and contacted their "emergency" line
and AGAIN I was treated like I was just another patient. I was honestly better off not calling since all I got was "well go to the E.R... mmmmmm... yes, go to the E.R." This was the first time. The second time when I was hemorrhaging and passing clots, HUGE clots. The "nurse" they had that talked to me brushed me off, there was no talk about rate of pain or how much I was bleeding. Nothing. HORRIBLE. To make things worse I called them Monday morning, because I miscarried that Friday night, to speak to my doctor and their response was "Well you can leave a voicemail and maybe they'll get back to you." Surprisingly, that afternoon I got a call back to come in. And I did because no other doctor would see me as a new patient that day. I went through 40 minutes of waiting in the lobby and another 3 minute talk with Jessica. I payed $40 copay for her to tell me that they'll be checking my hormone levels, never told me how or how frequently by the way, and never bothered to perform and ultrasound or check me. NOTHING. To this day, WEEKS after my miscarriage I have not received ONE phone call or email about my health. I would honestly be dead if I had stayed with them that's how bad of a care I received. I am a nursing student and the care they provided me with they BOTH shouldn't even have any patients. read more