Great service from really cool guys. Needed some air in the tires of my wheelchair and went in when…read moreI passed the shop by chance. They happily took care of me leaving everything else behind. Asked me to test a couple of times until I had the exact pressure I wanted. Didn't want any money.

Disappointed. I bought a bike, was told that I would have a lifetime of basic repairs. As soon as I…read morereceived the bike, there was a problem. I was told they don't fix it and that I had to go to another city, another bike shop, to get it repaired.

Great location for price, selection, and knowledgeable staff!…read more Large selection of sizes and colors, and the staff ensures you get the right fit, along with all the accessories. Being vertically challenged (5'2) I struggled to find an adult bike for my height. I found the perfect Hybrid XS step through frame which was exactly what I was looking for. They serviced the bike before I left the store, and it came with 5yrs free servicing. Personal bike mechanic... yes please!! I definitely recommend shopping here... and thx to Zack for being so helpful. Bike details: Model: Liv Flourish FS 2 Color: Eclipse Size: XS Hybrid - Aluminum (Not included: Bike bags, bottle and phone holders, electric bell, retro headlight - from Amazon)

Terrible customer service. My husband was looking for a new bike and received a written deal for a…read moreGiant model with specific specs. On the day we went to pick it up, we also decided to buy a bike for me. After trying several options, I finally chose one. All seemed good--until they brought out my husband's bike, which turned out to have completely different specs than what was originally offered. We began discussing alternatives with the salesperson, and my husband started trying other models. Suddenly, the salesperson walked off to the parking lot because a friend of his had arrived. They came inside, but instead of continuing to help us, the salesperson turned his full attention to his friends and completely ignored us, it wasn't just a moment, it was at least 15-20 min, So we left. Thankfully, we then went to a store in Whitby where the experience was completely different. We were warmly welcomed, given clear explanations of so many options, and ended up purchasing two bikes very quickly. That's how customer service should be.

Got my first bike in a long while and I'm so happy I did. The owner Andy is so friendly, patient…read moreand knowledgeable, and not pushy at all. He took the time to answer all my questions (silly ones and all) and was honest in the advice he gave. All of Andy's staff are also helpful and knowledgeable especially Ryan who took the time to help me pick out the perfect bike helmet while Andy was getting my bike ready. Before making the purchase, he asked great questions to determine what type of bike would fit my needs then showed me to those types of models. I was able to ride a couple of bikes to get a feel for the difference and determine which I liked better. In the end I went with the purple 2017 Specialized Vita model in small. It rides so smooth, is comfortable and brings back that feeling of freedom, pure joy and FUN! I had forgotten how amazing it feels to ride a bicycle since I haven't had one in over 25 years!! I'm so looking forward to taking this awesome piece of perfection on the road. If you're looking for a great bike shop to buy a bike or get your bike repaired or serviced, definitely check out The Bike Asylum in Stouffville. You will have an awesome experience with superb customer service!!!

From the owner: Road bikes, mountain bikes, city/hybrid bikes, kid's bikes, BMX. Specialized, Norco, Masi,…read moreBianchi, Wilier Triestina, Haro BMX, We The People BMX and more. Full maintenance and repair services. Wheel building, Bike sizing. Clothing and accessories. Also the home of The Bike Asylum Cycling Club!

Louis performed a tune up on my 20+ year Raleigh, which had never before been serviced. Bike rides…read moresmoothly, and brakes, gears are just like new. Thanks Louis!

Best bike repair I've had in a long time. Replaced punctured tire in 5 minutes..This is a real bike…read moremechanic who actually fixed another issue from a previous boutique repair. Oiled the chain, friendly, normal prices, and sent me on my way with a new ride. I will be back for spring tune up. I ride my bike through the winter and so tired of boutique over priced, not great repairs. I found my new go to bike repair shop.

Bicycles Plus saved the day. My asked for his bike to be fixed for his birthday present this year…read more I showed up on a Saturday afternoon and the service was amazing. John is not only an expert, he is also very kind and considerate. Thank you so much

BICYCLES PLUS One word "AMAZING" they treat us like family, and very knowledgeable. John the owner…read morealways goes beyond helping me and my husband on our cycling needs. We ordered 2 trek checkpoints SL5 and Marlin's to them and we can't wait to have it. We also bring our bikes for maintenance and service to them. Our family and Friends also bought their bikes to them as we highly recommended and trust them. Thanks so much John for treating us like family.

A few weeks ago, I was riding on Toronto's Waterfront Trail as I often do, when I got a flat…read more Always a drag but I had my tool kit and spare tube so the change was quick. Unfortunately my Co2 inflator malfunctioned: I had a repaired tire but no air. A quick online search showed that Dream Cyclery was just a few blocks away. I knew as a reputable shop that they would have air available for those who need it in a pinch. And yes, as I arrived, there was the air hose as I had hoped. Noticing it was only Schraeder-ready I went into the shop to borrow an adapter and say thanks for the rescue. No thanks needed. Just 5 bucks. That's right, any cyclist with Presta valves must pay for the tiny brass adapter in order to use the "free air." The staffer seemed embarrassed to be charging me $5 for a piece that costs no more than a nickel. With the next nearest bike shop a significant walk away, I had no other choice. How chintzy is that! It wouldn't be so obnoxious if they were charging a dollar to cover the cost of providing them, or asking for a donation to a favourite charity (Cycle Toronto?) but this feels likes mean-spirited gouging. Looks like a nice shop. Sorry I will not be visiting again.

Great place with a lots of options, operated by kind, passionate, and insightful people. They have…read morea repair shop in the back and a free tire pump just outside the door. I am just now getting into road cycling, and they had me ready to go with all the essentials in a matter of minutes. I've already been there 3 times in the past 2 weeks, and I'd encourage anyone looking for a local bike shop to give them a visit!

This has been my go to place for bike repairs for a while now. I'm a handy guy, but bike repairs…read morecan be such a pain especially if you don't have the right tools. Even after watching a ton of YouTube videos I always has problems as I don't have the proper tools for those fine adjustments especially with the cables and chains! Small family run place that is always busy as they are very reliable and very fairly priced. Located off old Kennedy they quote you the price on the spot and you leave it there if they are busy and will contact you when ready. The pandemic has been good to them as more and more people are riding there bikes these days so more repairs are needed. They also sell bikes too but have only done repairs here. Great place to get your bike fixed!!

good service fair prices…read morei will come back! the only issue might be parking (park on street in front, or maybe across street by clothing donation bins)

I brought my bike for a tuneup but after few days of using it the rear tire was loose ... good…read morething this happened when I am carrying my bike down using the stairs because the elevator is not working. I tried to contact Cycle solutions immediately but they didn't respond... this is the second issue I had after tuneups..the first one was a loose brake pad! Now I learned my lesson!!! I will never go back there again!

Had an unpleasant experience at the store this afternoon. I called the store to confirm that the…read morebike was ready before coming in to pick it up and when I got there the bike wasn't ready. There was a miscommunication and instead of resolving it with me, the store owner blamed it on me (the customer) which I'm paying for a service and was treated rudely. When I got my bike the tires weren't pumped and the chain wasn't greased and had ask for that to be done when it should be already be done! Honestly, with the amount they had already charged me and making me come back twice and how rudely I was treated, I won't be going back there again...It's too bad as it was a decent cycle shop before they had poor communication skills and start blaming on the customer and stopped doing decent extra work like pumping the tires and greasing the chain after a service. I will go elsewhere next time.