I would recommend this chimney cleaning business as they are prompt, thorough, and reasonable…read more Absolutely no mess, and very conscientious regarding chimney upkeep.

We were referred to Ace Chimney by a friend who had used them for years to clean their chimney. We…read morewere able to schedule their visit with very little delay. Besides cleaning the chimney connected to our wood burning fireplace, we asked them to take a look at a free standing Jotul propane gas fireplace in our office that had been giving off a horrible smell almost every time we used it. The technician identified the problem almost immediately and removed the restrictor plate. The smell is gone! We are so happy to be able to use this stove without the smell! The cost for both the chimney cleaning and the propane stove maintenance was extremely reasonable. The team arrived on time, were very polite, and thoroughly cleaned up after the cleaning. We will definitely schedule our next cleaning with this company. Jill Wheeler and Peg Close Stoughton

We had a pipe burst under our house (60-80yr old plumbing) and reached out to many plumbers. Most…read morewere too busy and the big guys from Madison with the green trucks showed up with an attitude and refused to go in our crawlspace to do the repairs. Don't call them the guy was a jerk. Jensen answered the call on a Thursday. Rick showed up on Friday, looked it over and sent an estimate by email within hours. He said they could be here on Monday. Three guys showed up at 7:30 monday morning, ran all new PEX under our house and re-piped our water pump. They were done by 1pm. The guys were all very polite and courteous. They finished ahead of the labor estimate and saved us over $300. I will definitely recommend Jensen to anyone looking for a plumber. Thanks Guys !!!

Furnace replacement was fast. Installers were proficient and pleasant. Explained new operation…read more Great experience.

Jeff was responsive, professional, and quick. He assembled our furniture, hung artwork, and…read moreinstalled curtain rods, all in under two hours. I'll definitely call him again whenever we need a hand!

We've never hired anyone to do home repairs, so we weren't sure what to expect, but Jeff is not…read moreonly our new standard, but the only person I would go to in Wisconsin! I emailed two potential handymen about a simple set of jobs -- we needed the TV mounted, curtain rods hung, shelves put up, a tapestry hung. We had to emergency move and didn't have time to do those tasks ourselves -- it all would have been put off. Jeff responded right away through Yelp and then when I reached out he answered the phone and told me it would be no problem, just tell him when and where to show up. He was on time and basically told us to point at what we wanted and where -- it was amazing. In an hour, Jeff hung up two floating shelves, a tapestry, three long curtain rods and mounted our TV -- it took us 2 hours just to do the TV, so we were over the moon! He is fast, doesn't waste time and he does great work. Multiple times in the past couple of weeks, anytime we even a nail in the wall or tried to fix anything, we were like "we should have called JEFF!"

Bill is not polite and extremely rude. On 7/14/26 our AC in our apartment we rent went out. Mind…read moreyou for back story my boyfriend and I go to work from 6am to around 5pm. The AC stays on at 75 or 76 while we are gone because we have animals. When I get home it gets set to 70. I got home on the 14th at 6pm and it was at 75 and still running. So, I set it to 70 and went about my night. At 8 I realize it is roasting in our apartment. I got to the thermostat and it says 79. The AC is actively running so I go to a vent and its blow warm air out. I made sure the heat was not accidentally put on and it said Cooling. So, I waited for my boyfriend to get home at 8:30 and he changed the filter and still nothing happened. So we turned it off to maybe reset it. It never turned back on. Finally after it got to 82 in the apartment it turned bsck on when we set it to 67. Again it was just blowing warm air. Finally we called pur landlord which connected us to the emergency maintenance. After 10-15 mins went by the maintenance called us. My boyfriend was talking to a man on the phone and the man asked right away "so you have issues with the AC" my boyfriend said yes the air is on but the temperature in the apartment keeps raising. The man over the phone goes "what is it at now?" We said 81 and was set at 67 because thats what it turned on at. The man cut us off immediately and said "oh thats your fault. AC cannot be set up 70 otherwise it breaks so I guess it will need ti he fixed". We were caught off guard by that comment because it did not make sense but we dont know anything about AC so we just said okay. Then the man goes "so we can schedule it to be fixed tomorrow (Tuesday) around 7am". Of course if there was no other time we said thats fine but what should we do in the meantime should we keep it off. Again this man interrupts the question and this time gives attitude he said, "well we are busy so if you guys think you can just cut the line of everyone else in like with AC issues then I am going to reschedule this appointment to Thursday so you can sit in the heat". We were immediately appalled as his comment especially when we asked a simple question. This is when I took the phone and asked him why the attitude from him was needed. I admit I was angry but I kept the conversation respectful. I said yhe comment was unnecessary as we were asking a question. He replied with "no you guys were acting like you should be the priority over every other customer we have we are busy so if thats the case I can happily tell my team not to get there until Thursday" I continued with that is not what was said. I told him we were asking what to do in the meantime as it is 82 and we will not be home at the time he will be here Tuesday. The responded with "The temperature is 80 i have worked in weather way over that so you are fine" I responded with thats great that you think that but we have pets that cant do that. He said "that sounds like you should have thought about it prior" I responded with we pay rent and a high amount of rent to live in this apartment and this is how you are talking to us we have no AC and it was 96 outaide today about will be tomorrow what are we supposed to do. He said "it sounds like you guys should have had a plan b in place for situations like a spare AC unit" I said again we rent we pay enough to where having a spare unit we are fine with you coming here tomorrow around 7am or so but we will not be here how do yoy plan on getting into our building? He said "well you arent leaving it unlocked? How will we get in i have a team coming" i said thats why I asked since we will not be here and it will be locked. He said "well we have a unit key" i said great. Will you be coming to our apartment or a team. He said "my team will be coming to your apartment" I said what is your name and he said Bill from Richters Heating and Cooling. He then said "well do i have permission to enter your apsrtment or what" i said yes and then said thank you and hung up. The entire time this conversation happened Bill had nothing but a poor rude attitude. He was extremely passive aggressive and just belittling. He blamed us for everything and was extremely unprofessional. The way he talked to customers was ridiculous. I understand that it is busy as we never had an issue with the AC being fixed the next day. But to jumped to conclusions and assume that is what we meant and tell us that he will be moving our time to thursday so we can sit in the heat was so uncalled for and down right repulsive. Everything he said was uncalled for and inappropriate. I wish I had recording this phone call to submit it as proof because I was in shock that we were being talked to that way over a simple question. Not once did we say anything about being first or anything. We were respectful the entire time. Bill does NOT care about customers or their problems.​ This is HIS job and HE DECIDED to do this. It was completely and utterly ridiculous.

Our AC unit went out suddenly at 9pm on a humid, summer night. My husband called in the morning and…read moreby noon, Richter Heating and AC had a tech out to us and our AC was working great. What a relief! Scott was our technician, who was very knowledgable, efficient and so nice. He replaced a capacitor, cleaned the coils, checked all fluid levels, tested it and even swapped out a new furnace filter that was old. The cost was very affordable. Fantastic service! Would call them again in a heartbeat. Great job!

What a great company the owner is super honest and has been out to my house twice. No hard sell…read more to help me fix a couple small issues. I assure you when I'm ready to replace my roof which is soon I will be using these guys ! honestly and frankness is so refreshing! 5 star plus rating! Thanks Rob Guglielmi

I highly recommend this company. Hard to find honest AND knowledgeable people. 6 stars if I could.read more

Needed a portion of my roof replaced that was blown off in one of our Spring storms. I requested…read morequotes from several contractors. I settled on Total Exterior Pros for the work. I felt their price was fair and their work was excellent. See before and after pics. I will definitely work with them again.

Tom was great to work with! He was super responsive, gave us a quote and completed the work all in…read morethe same day. It was a relatively small job - fixing a hole in our siding and repairing a siding buckle but we really appreciate how he was able to get right to it, charge a very reasonable rate, and take care of the work quickly. We will definitely work with Total Exterior Pros again!

After the recent hail storms in Madison (April 2026) I had Mike come out to take a look. I managed…read moreto get an appointment just a few days out. Mike did a thorough inspection of the roof and siding. Though there was some minor damage his recommendation was nothing needed to be done. I will definitely call them again should we need roofing or siding services.

I can't recommend Paramount Roofing enough! From the initial consultation to the final cleanup,…read moretheir customer service was second to none--responsive, professional, and genuinely helpful throughout the entire process. We love our new roof!

I have dealt with a lot of furnace and water heating guys over the years and I THANK GOD I found…read moreMARK. He is one of the most honest and hard working guys I met. I had a furnace go last year and gave him a call because friend said he did good work. He was out the next day and walked us through what would fit the house and what would fit my pocket book. Last week my HOT water went and he gave me a call back and said he was in the area next day. He was on time and fixed it in a flash. He is also clean and handles himself as a true gentleman. I am over in Beaverdam and I recommend Mark anytime ! Great experience both times

Fiedler heating has been repairing my furnace for almost 9 years. He's always been quick to respond…read moreeven though I don't have children he makes an extra effort to get to homes with failed heating for families that have children. Even when my furnace wasn't installed by him originally he managed to keep it running until I ended up replacing my my furnace with a new one that of course he installed. I could not be happier with his service and I'd recommend it to you. Mark gave me a great deal on a high-efficiency furnace that replaced my 24-year old one and reduce my heating bill.