As part of the Altoona Hail storm in 2025, my home took some damage to the roof, one side of my…read morehouse, the face of the wall with the garage door, and the garage door itself. I got an initial estimate for work from them for $32K. That seemed steep, but since State Farm was footing all but $4K (my deductible), I moved forward with Rock & Tait. My wife had them fix something on her farm 15 years earlier and he was happy with their service. How times change. Over the course of the repairs the price kept climbing. (I have no real idea why.) But I worked with Rock and Tait and State Farm to get the gap covered. I turned over all the insurance checks to them and thought we had negotiated everything in good faith. The final tally, I believed was $38K. Yesterday they surprised me with an email with a bill attached stating I owed them another $11K. The siding portion of the bill went from $7K on the estimate to suddenly being $15.5K. That was for one side of my home, and the face of my garage (not a big area). The work took 4 hours and yet for some reason the bill went up 125% overnight without an explanation. The amount to the gutter replacement went up 35% without additional explanation. The cost of the garage door went up 25% without explanation. The roof, which was estimated at $15K went up to $22K. That is almost a 50% increase. I don't know why. Now they want $11K more when it sounds to me like I should be getting some money back for work that took 9 months to get complete. I would love to hear from other people in Altoona, WI who went with them for repairs in 2025-2026. It seems like most that I know of have a story like this. Gouging people at a time when they need help is simply disgusting and I hope someone looks into their business practices. BTW - we need a rating system that doesn't force you to give even 1 star to someone who treat people in need this way. Eric Berg 2/18/2026

Our projects New Roof/Blown Insulation/ 2 bathroom remodels /Exterior Doors/KitchenBathroom floor…read moreremoval/New exterior trim windows doors/ miscellaneous electrical and plumbing/ Drywall work From start to finish was a horrible experience. Way overpriced there people are installers zero crafmanship. Everything we had them do was crap work and we had to have one employee removed from the project because he was getting mouthy with my wife. Here are couple issues out of many others we had. Didn't protect hardwood steps during wreckout Causing damage. Installed exterior door probably only 10% of door was adequately insulated only reason I discovered this is they put trim on backwards so I fixed it myself and discovered the deficiencies. New interior trim doors windows wow they couldn't get a tight miter they filled joints with a filler compound. And they back into are shed damaging rain gutter which they replaced but I just recently discovered they reused the roof hangers but on a bunch didn't reuse existing holes in steel leaving old holes exposed to water getting in roof. They where also supposed to replace all our concrete but we pulled that from them based on all the issues we had. This is a short list of many things that they got wrong. HORRIBLE COMPANY

If you're looking for a metal roof, Bjorkstrand metal roofing is the place to go! Bruce provided…read moreme an estimate several years ago but I just couldn't pull the trigger. Arriving at our lake home this year I immediately saw damage. I contacted Bruce and asked if he could update my estimate. He had the old one on file so I had a new one in minutes. He provided me with a link to the website where I could pick my colors and I signed a contract that day. Within three days I had his entire crew at my home who completely replaced my roof with Tilcor CF Shake metal roofing. I couldn't be happier with the results, it's been a little over three weeks now and it's rained and hailed and the roof held up like a champ! Wind resistant up to 120 miles an hour, hail resistant, and best of all fire resistant. If you're in northern Wisconsin or Minnesota and need a new roof Bjorkstrand is a great choice!

Negitive stars. These guys are deveating away from the Tilcor installation manuel. CF means…read moreconcealed fasteners. Don't let them trip you up on saying the exposed screws are to keep the wind from blowing it off. Dont fall for the advertisement and " years of experience" Dont fall for THEIR WAY of installing to your existing drip edge trim. This Tilcor CF Shake and Shingle system is well designed even for going over existing shingles. However in my case the Bjorkstrand install is Completely unacceptable and misleading. My ridge is not vented either along with some other components to the system missing. Talk to Tilcor or go to there website. Everything you need is there. Be familiar with this system before you go with this guy this includes Affordable Exteriors LLC out of bloomer Wi who Bruce had do the install and Willy. I wish I would have but put my trust in this guy. If your install happens to be like mine and you call them out you will have a battle on your hands. Document everything. The price turned out too good to be true. I have construction background, but not familiar with this Tilcor roof system and my gut told things weren't right after I payed them and they left. If you stop payment they'll threaten to prosecute. The walk around at the end is useless with the underlying issues or if your oblivious to the Tilcor system or both and if you do spot something you'll get excuses, guilt trips, and gaslighted. I hope your install was proper. 50 year warranty is on the product itself...Think about that... Good luck folks - Your fellow, now aware and educated in the Tilcor roof systems, homeowner. This is no joke, ask to see a material list with your proposal and compare it to the Tilcor Instruction manuel before you even think of letting them touch your home. BEWARE! I was given the number of known proper installer and he is coming to inspect and give me a bid for damages, most likely a complete re-roof due to how it goes together. Bruce and crew have gone ghost and text messages don't deliver.

Awsome work an good pricing!!!! People are friendly and easy to work with!!!! It was a nice roof…read moreno leaks and it was done in good timeliness!!

From the owner: We specialize in metal shingle and flat roofs!read more

Storm Guard is one of the best businesses around for quality and customer service! Not only did…read morethey replace my storm-damaged roof, but they also repaired some siding, the deck, a window, and several screens. The best part- I didn't have to pay a penny because of their excellent communication skills with my insurance company. They did everything, from calling insurance to file a claim, to scheduling third parties to analyze the conditions for the different projects, to of course the repairs itself. Their customer service skills are phenomenal (courteous, quick to respond, etc) and they go above and beyond to get the job done! They made my significant house repair project easier than I ever could have imagined. My new roof (and everything else) looks great and I couldn't be happier! Storm Guard of Eau Claire will always be my #1 contact if anything needs repairing from now on. Thank you SG!!

From the owner: Storm Guard Exterior Restoration is a trusted name in the insurance restoration industry. For over…read morea decade, Storm Guard has specialized in exterior insurance restoration for roofing, siding, windows, gutters, and emergency tarping services. The Storm Guard Way is the spirit running through the core of our entire organization. Simply stated, our clients' peace of mind, and preservation of their rights in the aftermath of a damaging storm, is paramount. As a trusted advocate, we will always strive to help ease our clients' burden with the utmost in quality insurance and construction expertise. We are dedicated to serving the Eau Claire, La Crosse, and all other Western Wisconsin markets.

CS Construction installed new siding in fall of 2025. Initially the work was going very well and I…read morewas satisfied until they said it was complete. The stored my heavy glass storm door in its frame on it's side and hinges on rough uneven landscaping rock in full sun all day for 6 days. I took it for granted that they must know what they're doing. Was I wrong. They re-hung the door leaving over a 1/2 inch gap on the open side exposing the latch, which was barely catching, so didn't really stay closed. Their answer to fix this was to loosen a few screws on that side of the frame so it would shift towards the door. So, the frame is loose, a good yank and it would all come down and the gap was still over 3/8 inch. I called again. They don't return calls or respond to emails. I finally took time off without pay and had to to go the office. They came a 2nd time. Tightened the screws they loosened and adjusted it from the hinge side. Sure, the gap is acceptable, but now the door handle butts up against the door jamb. I have to use the handle to lift up the door to work the lock and open and close the door. Chris, the owner, tells me it's an old door and I didn't purchase it through them so he basically isn't going to do anything. He has insulted me and shown me disrespect at every turn. Treating me like I'm a stupid and know nothing about hanging a door. Actually, I do and have hung doors in the past. Too old and have arthritis now though. Remember above, I stated how they store it after THEY removed it. I did some research and found out that will damage the door frame causing it to warp and also damage the hinges causing issues like sticking and difficulty opening and closing the door. As soon as they removed it and stored it, it became their responsibility to ensure it wasn't damaged and that they re-hung t correctly afterwards. I didn't expect it to hang like a brand new door, but I do expect it to work properly as it did before they touched it. They also have to fix a couple of pieces of siding which were hung badly and hanging half off, which I noticed a few days after they finished. It wasn't due to any storm damage either. Lesson learned. I paid a lot of money for a professionalism, but surely didn't get it. Don't get me wrong the foreman for my job was great. The rest not so much and Chris, well I won't say what I think of him. I will never recommend them and will go out of my way to tell people to steer clear of them solely because of Chris.

I rarely leave negative reviews, but this experience needs to be shared so others know what to…read moreexpect. We hired this company to remodel a bathroom, and the process was problematic from start to finish. What should have been a straightforward project took nearly one year from start to finish. We received quote and put down deposit in March 2025. After that, communication essentially stopped. Call went unanswered and unreturned until late June. Then again heard very little until September. The lack of responsiveness throughout the project was extremely frustrating. I strongly advise anyone considering this company to read their quote carefully. We specifically asked for a tiled shower but ended up with solid wall panels instead. That was not what we expected. There were also significant workmanship and coordination issues: - the toilet was removed and flooring completed. He screwed up replacing toilet, we ended up waiting 10 days for a plumber to come and repair it - another toilet removed and flooring completed. Same person, replaced toilet incorrectly and we had water leaking into the basement - a large amount of water was discovered in the basement when they were removing the old shower/tub with chaotic clean up - we received no meaningful design assistance and were offered very limited product option - communication was consistently poor and often dismissive from Dave, Jason and Chris Every step of the process had issues, from quoting and communication to execution. I cannot recommend the company based on our experience.

1st off, I would not even give Lifetime exteriors one star. I wish zero was an option. I am…read morecompletely appalled how Steven spoke to me. His customer relation was extremely poor! He was very condescending and extremely rude with how he spoke to me. When I told him I will take my business elsewhere, he told me I'm too busy anyway I don't have time for your piddly shit.. And that was a direct quote from him. I would definitely NOT recommend anyone to Lifetime exteriors.

From the owner: Asphalt, Metal and Replacement Roofing read more