Attentive, knowledgeable staff. They often have good sales! A variety of sales items.read more

Webster Brothers Hardware aka Northwest Ace, is a complete supplier of home, garden and lawn…read moreproducts and supplies. I have never been thereunder couldn't find what I needed. The Webster Bros team is professional, friendly and eager to assist customers. I owe the development of my front and back yards to the expert advice I received from Eric and the other associates on tools, fertilizers, seed, and techniques to turn a mediocre yard into a lush green year round lawn. There has seldom been a situation when I couldn't depend of Eric and the team to steer me to the best solutions.​

Online ordering was great...or so I thought…read more Clearly listed the number of items in stock for what I ordered. Placed over $200 in orders and was ready to go next morning by 9 am, within a few hours of opening, and notified in email they cancelled my order! Called the store and asked if the website had been wrong. Nope! They decided to not honor online orders and cancel them without notice after 5 pm. I have health issues and critically needed what was ordered. Asked for management who refused to speak to me about the situation. Poorly managed store, poor business practices, and rude staff. Will not give this or any Ace our business! They get 2 stars only because we were happy with the initial ordering experience. Otherwise it's be a 1.

Convenient location, store enlarged, employees are helpful, good inventory selection and reasonable…read moreprices

Stopped by to get a key made. Was immediately greeted as I walked I. The door. I told them what I…read moreneeded and was told to find the gentleman across the store. He made two keys super quick. I was in and out in less than 5 minutes. And they weee NOT EXPENSIVE! So nice to see that good customer service is still alive and well in a small business! Highly recommend!

Great locally owned small business. Good selection of merchandise. Lots of things not available…read morethat you can't get at some of the big box stores.

I would like to express my sincere gratitude to Ricky at the Westlake Hardware Store in High Point…read more Today, on Labor Day weekend, Ricky provided exceptional service and an outstanding customer experience. Thank you, Ricky!

Shout out to Lisa, who was a big help today, even though they did not have what I needed. She…read morelooked extensively and made great recommendations. I appreciate her going above and beyond to help me, especially with this upcoming inclement weather. Seemed odd at first walking in, since this used to be Stein Mart, but she pleasantly made me feel welcome as an Ace customer.

Ya gotta go to this great hardware store! The staff are great. The myriad of items from Paint to…read moreflower pots lawnmowers to light bulbs can be found there. They offer and speak fluent BBQ. WEBER, The Green Egg and all accessories are all there. Don't forget this us a hardware store. You can get help ti find all the nuts and bolts you may need. They sell and repair on all lawn equipment. So! Drive past Bermuda Run and tell em John sent me!

I will give credit to ACE. Even with the storm - they are open today. Even with all the people…read moreprepping - they had space heaters for sale. The staff at this location are all great and super helpful. They usually have the thing I need that I assume they will have. Glad to have them in my neighborhood.

Quality Hardware is everything you could ever want in a local hardware store. I've got fond…read morememories of coming here has a child 25 years ago and as a homeowner now, they are still my first choice when I need small hardware items, or when I need good advice. For the size of the store, it is really remarkable how much variety they have crammed in, and the absolutely amazing staff don't hesitate to help you figure out a solution to any problem. I can't tell you the number of times I have walked in with a poorly explained question, or half of a broken piece of something, and they've immediately identified what I needed, showed me where to find it, and explained to me the best way to fix something. For your average 90's kid who is maybe not the best a home repairs, Quality Hardware is constantly the lifesaver I need them to be on small home repairs! For bonus points, you can't forget how wonderful the fresh popped popcorn is. It really lightens up a frustrating unplanned repair to get a bag of delicious, fresh popcorn for less than 50 cents!

Excellent small town hardware store with great selections. There's always somebody available to…read moreassist you to find what you're looking for. Prices are fair.

Two weeks ago, my echo head came off my weed eater, so i purchased a new one from Home Depot, but…read moreit would not go back on the head correctly. I was near Weno, my son Jonah said lets got there. The person there was with a customer, we didn't buy from them but I needed help, were a contractor in the area working a contract. The guy found in his inventory what I needed, then he put it on and it works great, so thankful. Ill be back this week to buy a self propelled lawnmower from them. Just planning the date.

First impression, first visit, people are Rude. Act as if you're inconveniencing them. Tone, body…read morelanguage, they act like they don't want to be there. Second impression, second visit, they close at Noon on Saturday. I find this out as I return to pick up my item that I left at "first impression" and walk in at 11:50 to be told, "we're closing." I was only there to Pick up my item! Still couldn't help, as they "had to close" I work 8-6 Mon-Fri, so Saturday's are my only chance to get to this place because they're not open past 6:00, only now to find out they don't want you there even when there's still 10 min left for them to be open, hence you being an inconvenience to them. 3rd impression, I arrive early today, Saturday, well before noon, to only find a sign on the door saying they're Closed due to the 4th of July and won't open again until the 13th. I completely understand people have vacations, but how about you UPDATE YOUR WEBSITE, so customers like me don't have to drive that far only to find out they're closed from a piece of paper. Once I'm able to pick up my item, there won't be another impression. Sadly I was told by others this is how they operate with the attitude and no sense of urgency, but I ignored based on they're the one place around that apparently repair a certain brand. It's like they know this and operate that way. More than frustrated.

Great customer services and a nice selection of products. Definitely will be back. They had…read moreeverything I need.

Lazy employee won't fill propane claims they don't fill propane 30 minutes before the close but it…read morewas 38 minutes before they closed don't know if they are lazy or don't know how to read a clock