Did not wanted to post this review but attention needs to be made, I bought a jack there a 1.5 ton…read morelow profile one. I lost the handle, went there trying to get a replacement. The people told me the universal one would work. Later found out it didn't since it was to big, back to returning it, I asked where can I get one? They said online. No one seemed to wanna helped or get involved in showing me how to order, after going on the app and only I couldn't find it. I called and still the lady didn't wanna help. So I go in and asked again, can u pls possibly show me how to get it or help me order it? She clearly didn't wanna help me so it's ok so I left. After a while I still had issues locating it, so I called again. First Lady didn't wanna bother, transford me to another lady in the back. She was so bad, she was condescending and being such a smart A, telling me pull up the website so I did. And what pulled up was somehow different from what she was seeing. She's talking down on me telling sir idk what you're but this is what I'm seeing, insensitive to what I'm viewing she just didn't care to see my point of view. I'm doing everything you're telling me mama but I'm not getting what you're getting, after a while of going no where I just hung up and decided to go elsewhere. Idk if I'll go back there. Not sure if it's even worth it anymore. To think I use to think they were the absolute best. Their customer service is really below par now that I think of it. I would've easily given them 5star if not more.

I want to thank the cashier Darrel Harris at the store on St. Andrews in Columbia SC for the great…read morecustomer service. Thank you so much for having such employees. Sincerely, Irina Pinchuk. I purchased a BAUER 1/2 in. x 50 ft. Automatic-Feed Drain Cleaning Drum Machine at St. Andrews

Called to see if they worked on Shark vacuum cleaners. My vacuum cord is frayed in three places…read morefrom always curling around the handle holders when done vacuuming. The guy asked me how old the vacuum was and I told him 4-6 years, didn't really know. He said it's time to get a new vacuum cleaner. Shark's only last about 4 years. I told him it's just the cord I needed to replace. He said Shark doesn't sell many parts and couldn't work on it. So I called another store, not knowing there were two of these stores. This guy says "Yeh, we can fix Sharks...call the Forest Drive store. I told him that's who I already called. He said he'd call the Forest Drive store. So I called back and the guy now said bring it in and he'd look at it. He'd fix it if he could get the part. I took it to him and he looked at it and said he'd "TRY" to fix it but if he couldn't he'd let me know before he started because he didn't want to damage anything on the vacuum and didn't want the responsibility of breaking it. So I left it with him. He said he'd get it done in a week and call me when ready. I'd not heard from him after about 13 days so I called to see about the status. He said "We can't fix it and I left you a voicemail." I had no voicemail at all on my mobile phone. I told him I'd come down and pick it up. When I went in to get it he pulled off the vacuum canister front and said "See here, this plastic area...all these tabs will break off and I don't want to break the machine getting cover off, so I can't fix it". I took it Vacuum Center in West Columbia and they said "no problem...left it with them and they said it'd be ready in about 4 days". Will not step foot in this place again, and from some of the reviews it looks like a lot of folks have had issues.

-Irmo Store: Christopher Took in Ryobi 21 in, 40V,…read moreself-propelled mower. It was fixed while I waited. Required a new brain. Took less then 30 minutes. It doesn't get better than that.

I had a pretty average experience at this O'Reilly's. On the positive side, the store was very…read moreclean and well-organized, which you can't always say for these types of stores. On the flip side, I asked for a part for my car, and the associate went and grabbed it for me, but was not very helpful in explaining how to install it, or at least providing me resources to find out how I could do so. Luckily, there was another customer who was able to help me, but that really should have been the employee's job. Overall, it wasn't a terrible experience, but this wouldn't be the first auto parts store I'd go to next time.

My car was side swiped one morning and I decided to get another mirror myself since insurance may…read moretake a long time and they could just reimburse me. I called first and received a quote of 76.00 dollars. When I went to go pick up the part , it actually totaled to be 90.00 dollars. The customer service was fine but the communication between the workers need some work.

I stopped in today and Aaron was so helpful. Picking out neutral colors is confusing and…read moreoverwhelming. Aaron was so helpful and engaged and really contributed information new to me. I left with great ideas and confidence to make the right choice. Great store, staff, and selections.

I am very exasperated. My truck's plastic flatbed liner had some paint on it that I wanted to paint…read moreover. I went to two Sherwin-Williams stores with the specific purpose of buying a can of paint. They were determined not to sell me anything. First I drove to the store on Garners Ferry Rd. The only employee was a young girl, who told me that since this is for a truck, then I must go to a different automotive store that was miles away and unnecessary. I asked her to forget that this is for a truck. Please give me a can of whatever paint is capable of going on plastic and is all-weather. She could not tell me the type of paint I would need, but again told me the only paints that Sherwin-Williams sells that will meet my needs are at that other automotive branch. I left. Since another Sherwin-Williams store was nearby on Millwood Ave., I decided to try my luck with that store. I again found that the store was staffed only by one young girl. I told her I spilled some paint on my flatbed liner, and I needed an all-weather paint capable of going on plastic. She said she needed to call someone and ask. The person she called was that same girl at the first location, who told her that I must go to this automotive store. Of course, she could also not tell me as a customer the type of paint I needed for my project. So I came home. Sad that I will have to find my paint in the morning instead of having the paint on hand. I'll find the paint I need tomorrow, no help from Sherwin-Williams.

These folks are the best in town. They are honest and fair. If it's not worth fixing, they will let…read moreyou know. Been doing business with them for about 25 years and don't take my repairs to anyone else.

This is one fantastic business. I am local Columbia. I went to two businesses to get warranty…read morerepair to a new Husqvarna saw I bought on Amazon. One business, Hilton, refused the repair because I bought on Amazon, and wrongly blamed Husqvarna. I called Husqvarna and the sent me to Monroe's. The place was neat and clean. The people were friendly and professional. And even though there is a long line of repairs ahead, they knew what to do on the spot, fixed it in minutes, and charged NOTHING - not even to Husqvarna ! This business has earned my trust and respect and will get all of my business and all of my referrals. The ther business will get the opposite.