Called to see if they worked on Shark vacuum cleaners. My vacuum cord is frayed in three places…read morefrom always curling around the handle holders when done vacuuming. The guy asked me how old the vacuum was and I told him 4-6 years, didn't really know. He said it's time to get a new vacuum cleaner. Shark's only last about 4 years. I told him it's just the cord I needed to replace. He said Shark doesn't sell many parts and couldn't work on it. So I called another store, not knowing there were two of these stores. This guy says "Yeh, we can fix Sharks...call the Forest Drive store. I told him that's who I already called. He said he'd call the Forest Drive store. So I called back and the guy now said bring it in and he'd look at it. He'd fix it if he could get the part. I took it to him and he looked at it and said he'd "TRY" to fix it but if he couldn't he'd let me know before he started because he didn't want to damage anything on the vacuum and didn't want the responsibility of breaking it. So I left it with him. He said he'd get it done in a week and call me when ready. I'd not heard from him after about 13 days so I called to see about the status. He said "We can't fix it and I left you a voicemail." I had no voicemail at all on my mobile phone. I told him I'd come down and pick it up. When I went in to get it he pulled off the vacuum canister front and said "See here, this plastic area...all these tabs will break off and I don't want to break the machine getting cover off, so I can't fix it". I took it Vacuum Center in West Columbia and they said "no problem...left it with them and they said it'd be ready in about 4 days". Will not step foot in this place again, and from some of the reviews it looks like a lot of folks have had issues.

-Irmo Store: Christopher Took in Ryobi 21 in, 40V,…read moreself-propelled mower. It was fixed while I waited. Required a new brain. Took less then 30 minutes. It doesn't get better than that.

This location was highly recommended so we stopped by since we needed a new, reliable dishwasher…read more The salesman was moderately helpful but we were unable to get the make and model we wanted due to our stock by GE. Thus we got an LG but the installer had to contact an electrician to adjust our wiring in order to accommodate the install. I hope we made a smart decision to go with LG. We've used it several times and it looks to be good value for the price we paid.

My Whirlpool washer died after only 6 months and the local business I purchased it from gave me a…read morehard time when I tried to get a warranty repair done to fix it. After such a terrible experience, I needed to regroup and get a new clothes washer as soon as possible. I accidentally found the Appliance Home Store when I was Googling local businesses. I went to their website, reviewed their inventory, and found one I liked within a few minutes. I actually went to the Appliance Home Store in West Columbia beside Big Lots, which is closest to my house. I walked in when they opened and had my purchase finalized within 20 minutes. Two hours later, same day, the washer was delivered, set up, and tested by the nicest movers I have ever done business with. I purchased a state-of-the art GE Profile 5.0 capacity washer for the same price I got my basic Whirlpool 4.5 washer that died after just 6 months. It was the most seamless transaction and delivery I have ever experienced after years of dealing with both the good and the bad when purchasing major appliances. Just for fun, I checked other competitors for this same washer and most of them are out of stock and on backorder. I cannot say enough good things about the Appliance Home Store and their awesome service. They charge a small nominal fee for delivery, set up and haul away of old appliances, but it is worth it and these guys are one of the few that can do same day delivery on major appliances.

Almost 3 years ago I walked in a bought a dishwasher, washer, dryer, and refrigerator all in one…read moreshot. I told the sales lady I didn't want in the freezer only out the door (I know they make them like this). The frig she sold me- she assured me of no ice in the freezer. WRONG! I called them and they sent the owner out. He couldn't figure out how to shut it off and said he'd call the factory and get back to me. Waited a month and called them. No need. Waited another month and left a message. 2 years later and still waiting on a call back. The dishwasher they sold me has already had to be repaired along with the washing machine. They sell garbage

Our built in microwave quit working. We called Wessinger's to see if they fix microwaves. They…read morenever called back.. that should've been assigned, but we still went there and ordered a microwave in which they said they had one in stock and could deliver it the next day. They said it would be delivered between 10:00-2:00. After sitting home all day waiting and no call that they were coming. I called them at 1:45.. I was told that they didn't have it in stock and had to go pick it up at the warehouse and they could bring it later in the afternoon after I waited four hours in the morning for them with no call. I was not happy wasting my whole morning when I could've went to do my errands and it showed that their time is more precious than mine.. I don't think anybody would love to sit home for four hours waiting and it was a waste of time no-show no call.. I have heard this from other people after I have talked to them. Wish I read the reviews. We did cancel our order. We were just trying to help a small business but they showed us the customer does not matter if they would've just called. We could've rescheduled it and they wouldn't have lost our sale. It was very disappointing. Will never use them again or recommend them.

I've used this company many times. They did a great job installing my granite. I've had them do…read moremy kitchen and two bathrooms so far. I still have enough granite left over to do another bathroom. They show up when they say they are going to. They have a good billing and appointment reminder system. Beautiful work and lot of options!

We recently had our kitchen counter, master bath counters, and shower replaced by this company…read more From beginning to end, it was a pleasure to work with the people we encountered. Mary at the front desk was kind, patient, helpful, and professional in my process of deciding what I wanted. She explained the entire process to me so there was no confusion. Mike Burnside came out and did all of the measuring with great care. Mike Burnside, David Wiggins, and Patience removed the old kitchen counter and sink, the old bathroom counters and sinks and replaced the counters with Quartz, porcelain sinks in the bathroom, and a stainless steel sink in the kitchen. These guys are professional, kind, and they were very careful in our home. A couple of weeks later, Mike Burnside, Fella (don't know his real name) and Marquel came to tear out the old shower and install the new one. Again, these guys were very professional and took great care in our home. I am so happy with everything I chose. It looks really beautiful. But what is much more important to us is that these guys treated our home as if it was theirs. They all are meticulous in their various jobs. If something isn't just right they work until it is. Remodeling is stressful to most any homeowner, however this crew made the process fairly easy for us with their professionalism, with the way they explained things step by step, even with their sense of humor. It is so rare these days to find a company that actually cares and where the workers take pride in what they do, where they show up when they say they will, and they do not spend all day on their phones. I just cannot say enough good things about everyone I came in contact with at Micalline.

Omg! I was in this store yesterday and witnessed the WORST customer service I have I have ever…read moreseen! As what I witnessed, the store mis-priced some bird seed (?) and would not honor the price (customer service rule #1) - then ... argued and threatened to call the police on this woman who just was asking them to honor the price marked! The "manager" came out and was incredibly unprofessional and rude to this lady. My advice is to send their staff to customer service training and do the right thing in the future.

Tis Ace Hardware offers a wide selection of items including Gamecock and Clemson tailgating…read moresupplies, Grills, Craftsman tools, Paints and fasteners. Your basic Hardware Store. My Bride and I came here a couple weeks ago to look at Grills and a Big Green Egg. The young man was knowledgeable but he really encouraged us to come back and speak to Donnie. Donnie is the Big Green Egg man and this guy knows his stuff. He took quite a bit of time explaining how the Egg worked and ensured I was comfortable. In short I bought the Large Egg and a new Webber Grill for those quick burgers when I don't have a lot of time. Customer service is outstanding!! Will be back!!

Very friendly staff !!! Everything is needed was there. Shopping there is better than the hugh box…read morestores.

Chandler did a great job on handling our issues quickly and professionally. He was attentive, had a…read morepositive attitude and his willingness to go the extra mile for us is greatly appreciated!

It was going to cost over $500 to replace the Bimini top on my boat. I took it to Carolina Covers…read moreand they repaired the old canvas for less than $90. It looks brand new. The quality of the workmanship was outstanding. The manager didn't try to hard sell me a new top and he is the one who suggested I repair the old one to save money. I was very impressed with his willingness to save me money, and with the quality of the work. I would definitely recommend this company.

I couldn't be more happier with the service I received a few yrs ago. I am SOooo sorry for this…read morelate review...have tried numerous times to pull site up and couldn't. I had a roll up curtain made for the back side of my deck cover to shade the afternoon SUN. The width is almost 12 ft with the length of curtain being 9 ft. I chose the option of manual roll up. The fabric I chose is a bold stripe and it has not faded one bit. The two gentleman that came out and installed it couldn't have been more customer oriented or courteous! Thanks So much. Will be contacting you soon. Shirley S. Columbia, SC

I purchased a blower motor from Bart Fireside for $182. Instead of the requested part, I received…read morean incorrect item. After contacting both Bart Fireside and the manufacturer, Stoll Industries, Stoll acknowledged the mistake and sent the correct part at no cost. Bart Fireside refused to issue a refund for the incorrect item, stating that I had received the part I needed, which contradicts Stoll's confirmation. I am disappointed with Bart Fireside's handling of this situation and their lack of accountability.

We went this fall to get a new fire screen and fire tool set. They have a great selection. We…read morepicked out which set we liked and they came over to measure our fireplace before they placed the order. It took a while before it finally came in, but it finally came. My husband installed it and after he finished, we noticed it was the wrong color. The company came back over and took it out and boxed it up. They did a reorder for us. After many weeks they brought over the new one and it looks great! However, it's now too hot for a fire. We did throw a couple of logs in the fireplace and lit them to see how it looked. Looks great! I guess we will get to use it next winter. Good quality. They also have a really good Green Egg selection and accessories. Great store!