My wife bought some paint from them. They also sold her some untinted cans in case she needed them…read more They said she can return them if she didn't use them. Unfortunately, they failed to explain to her the 30-day return policy. So now we are stuck with $70 with of unused paint. Great sales gimmick, taking advantage of people like that. Will be buying my paint elsewhere next time.

Great store; close to home. A bit pricier than a home depot or Lowes but very friendly service!read more

It's now called ACE Hardware. I loved Delano True Value and was a customer for literally decades…read morebut I will not go to Delano ACE again. They've turned into a big box store where the customer is apparently always wrong and suspected of criminal activity or something. I rented a carpet cleaner and it took over 30 minutes for customer service to write up the rental agreement. There was no line it just took so long to write up the paperwork. I was patient. He tried finding a machine that was clean and each machine he grabbed he said was dirty, I said, 'That's okay, I don't mind if it's dirty. My dirt is gonna run through it, too anyway." I let it go, no big deal. (All of machines were there) This was a Saturday morning when I came in to rent. I asked the salesman what time did they open the next day, which was going to be Sunday and he told me 8:00am. I said, "Perfect I will drop it off before church tomorrow." I came in the next morning at 8:00 and they were closed and store sign said they opened at 9:00 am. I didn't think to check the storefront sign the day before since the salesman said they opened at 8:00 am. I didn't think I needed to double check what I was told. Now I had a choice, I either waited there until 9:00 and skipped church or come with the machine right after church. I decided to go to church and come in right afterwards. A lady greeted me and even though I cleaned the inside of the machine she found dirt and hair on the wheels and was going to charge me and extra $40. I was dumbfounded. Never did I expect to stand there while she inspected the machine. True Value never did that. You just dropped it off and they waved at you like you were best friends. Now they inspect the machine like you're a bad customer and the culprit of a crime. She took a cleaner from behind the counter and some paper towels and brought the machine outside and started spraying and wiping the machine while she scolded me from bringing in a dirty machine and her boss was going to be mad at her for helping me avoid the $40 extra charge by cleaning it for me. I happily grabbed the spray and a towel pitched in the rid the carpet cleaner of my dirt and filth (right on the front step of the store while people walked in and out). I told her the salesman couldn't find a clean machine the day before and I took a dirty one because I don't expect it to be pristine. She ignored me because I am a criminal not a customer. I also mentioned that I was told the store opened at 8:00 am and I was there at 8:00 but found out store opened at 9:00 and that's why I am late because I didn't want to miss church. She also ignored me. She kept repeating herself that if her boss saw her helping me, she was going to be in trouble. She was really sticking her neck out for me. I mean it didn't take me long to realize that this poor lady after all she was aiding and abetting a stinking small town crime. I sure hope she got off with a warning. A day or so later, I checked my bank account and she charged me for a 2-day rental. The paperwork she returned to me did not say she was charging me another day. ACE is just another big box rental store. Does not care about the customer. I will be going to Mound True Value instead. Delano True Value would have never done any of that. True Value was not slow, misguiding customer, or eager to catch the customer in wrongdoing. Also I just remembered, a year ago I had to rent a cleaner from the local Delano Rental (True Value had theirs all rented already) and I asked them about returning rental on Sunday and I told them the timing doesn't work because I go to church and they said bring it in after church, we won't charge you another day and guess what, they didn't. I do not recommend renting from Delano ACE. I will rent and purchase elsewhere.

I live that we have a local hardware store in town! Yes I might pay a little bit more but I know…read moreI'm supporting a local business owner and it's much more convenient then driving 20 minutes to a big box store! They are always friendly and helpful! Grateful to have this in town for sure plus they have all the stuff I need for grilling and yard maintenance along with always being stocked!

This store is clean and not very busy. Typically, they have all the grocery items I need without…read morethe large barren shelves I see at other Targets. I would warn that you need to pay attention to prices. I bought an item that had two different prices on the shelf for the same item and then it rang up as a third more expensive price. They were all within 0.50 of each other, so not a huge deal, but still annoying.

some rude staff bakery staff were just not nice or cool too me and staff would not help me when I…read morelost my friend even ask customer service no call on the pa system finally found friend with no help from target nice stuff buy just some rude staff but sorry for nice ones but the rude ones cover over this so I am banning myself from this target forever so long good riddance ``

I go to this target throughout the week because it's close to work. It's not bad. The staff seem…read morenice whenever I do interact with them. Although I do usually just use the self check out. They do always have what I need from target. The only thing is their customer service/return/pickup order area is always chaos. It just seems a little disorganized.

Even after all of the changes this Target location is still my favorite in the Twin Cities and it's…read moremainly because of the great associates. The service is great and the grocery section better than Cub (which I suspect may be one of the reasons the nearby Cub closed.) The Starbucks in the store is cozy, welcoming and feels like home.

Ordered parts 2 different times and both times I was never notified that the parts were in. When I…read morecalled to find out if they were in they couldn't find where I had ordered them. They finally found the parts back on the shelf. Second time I was told again that they would call when they came in, but never did. They made me feel like it was an inconvenience for them to find the parts. Will never go back.

Traveling back to Iowa and lost trailer lights. Searched out a Napa after trying to find the fuse…read morefor it for an hour. Jimmy, a young man behind the counter jumped up and came out to my truck found the bad fuse and had me back on the road in minutes! Great Job Jimmy! 5 **** treatment

Super customer service. Recommendations on products that will do the job more economically…read more Great product recommendations on the products that will do the job you want. If you want to be ignored and make your own uninformed decisions, go someplace else. I will never buy paint anywhere else.

On 8-18 I was at the Maple Grove store. I needed help getting a case of tile. A very kind gentleman…read moreby the name Kai helped me get, load onto the cart and load into my vehicle. He was professional and friendly! Keep it up Kai, it doesn't go unnoticed!!!!!!!

We had a great experience at Floor and Decor Maple Grove…read more We ordered our tile online as we already knew what we wanted and picked it out at one of the AZ locations. It is an easy process to pick up an online order. You don't need to go through the store to a register. You simply go to the pick up counter. The staff will help you load your vehicle as needed. We were traveling from 2 hours away and we arrived earlier than expected. When we arrived to the pick up door, we were greeted by Brayden who notified us that they still needed to grab the tile we ordered from a full crate so the tiles would be from the same tile lot versus us just grabbing tile boxes. We grabbed lunch and when we returned our order was ready. As Brayden and team started loading the tile into our SUV, they realized the weight of the tile is more weight than our vehicle can handle. We left half the order there and returned the next day to pick up the other half of the order. Day two pick up was a positive experience with the staff as well.

Great new store. Staff are are very friendly and helpful. I like that they have more services than…read morejust tires. Will be back!