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Jerry's Do it Best Hardware - Maple Grove

4.9 (8 reviews)
Closed 10:00 am - 5:00 pm

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9 months ago

Great customer service with a smile ! Also they are very informative on ur needs. Always my first stop before I go to box store

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1 year ago

Great service that you can't get at the home centers. The guy that does their repairs of small engine is very knowledgeable .

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2 years ago

Great place to shop. Support small businesses. Always friendly always so helpful to find exactly what you need. great staff.

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7 years ago

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5 years ago

Erik was a "magician" with our lawnmower! The service and repair was exceptional! You will not be disappointed!

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7 years ago

Love this store. Always great service, expert advice, and they always have what I need or advice on where to go to get the job done!

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7 years ago

Eric worked on our lawnmower and couldn't have been more please will the service received!

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10 years ago

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Warners' Stellian Appliance

Warners' Stellian Appliance

(51 reviews)

$$$

My first Warners' Stellian Appliance purchase ever. It was smooth enough…read more I already knew the exact make/model I wanted, so called in advance. There are several locations and an outlet store metro area. This was the only irritating and confusing part - Warners' Stellian inventory management and phone operator system would transfer each call between locations, and often it was unclear which location was being referred to. I suppose this only mattered because we were especially interested in open box / floor display units. It also felt like salespersons likely worked on commission and I received some mixed messages about which units were available at which locations, and about the extent of cosmetic damage on various floor models. Anyway, once we tracked the exact item to the Maple Grove location, the purchase/pickup were very smooth. In and out in 20 minutes, and they helped wrap and load the dishwasher from the back of the store into my car. We purchased an installation kit and hardwiring kit. We declined haulaway and delivery/installation. We also declined the in-store coverage subscription - although if you opt for the 5-year level, half of the cost gets applied to future purchases if you don't end up using the service or making a claim. They offered 90 days if we change our mind, to add this on. It was easy enough to install with the OEM kits. But our unit was missing a toe panel cover. Annoyingly, this specific mostly cosmetic piece costs about $70 online. EDIT: Even more annoyingly, it turns out we received some mismatched user manuals. Had I known my actual dishwasher unit/model would NOT have a 30-minute "Express Cycle" as advertised, instead only having 2hr+ programs, I would have gotten a different model.

I'm updating this review since corporate Warner's Stellian reached out to us right after our Google…read morereview and had a replacement washer delivered a couple of days later. So nice to see they follow up. We were pleasantly surprised. Some of this however could have been avoided if their Bass Lake store manager would have listened the first time. We are not unreasonable people and just wanted help reaching out to Frigidaire. After all is said and done it's only fair to update our review to reflect their exemplary efforts to make it right. Thank you...

The Home Depot

The Home Depot

(25 reviews)

$$

I had home Depot in Maple Grove replace my kitchen with new cabinets. The kitchen was cleaned and…read moretotally ready for their install. They assured me they could handle everything except for the hood installation which I had done by another professional that had to come back multiple times because of Home Depot's errors. I have been involved in dozens of kitchen remodels and I can tell you Home Depot and they're vendors failed multiple times on everything single thing they coordinated and were responsible for. Here's a small list of what went wrong: cabinet finish and size specifications, hardware workability and specifications, multiple site measurements, cabinet install, countertop install, plumbing install (flooding the room below because they didn't turn off the water line), trying to fix said flooding, backsplash install, caulking, electrical outlet moving multiple times, cabinet orders, multiple wrong material deliveries, multiple material retrieval and pickup without freight lists, door and drawer alignment, broken appliances, misalignment of cabinets, counters, and drawer pulls, ordering delays, cabinet parts still in my garage, multiple sets of cabinets filling up my house for months without picking up the extras, and weeks and months to return calls. It's now been over a year and it is not only still not corrected, they are not responding to my inquiries. I had to pay to eat out every meal for months because of their delays. Oh and by the way, the credit card with their name and logo on it, they claim no responsibility or control. Their incompetence cost me significantly and now they just won't even respond. I would never buy another install of anything from Home Depot, ever. This was the easiest of projects and they couldn't even handle that. Just say no to Home Depot.

I was surprised and impressed with all of the Home Depot crew that I interacted with regarding a…read moreflooring project. They were all super friendly and helpful. The installer Luke was a very hard worker and took the time to discuss options with the installation. Very pleased overall!

Jerry's Do it Best Hardware - Maple Grove - hardware - Updated May 2026

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