Dr. Michelle Salas is the best there is! We drive an hour one way to see her -she is that good! We…read moreare so lucky to have found her. She is not only knowledgeable but is kind and compassionate. She goes above and beyond for her patients & their animals. She has called us a few weeks after an appointment to tell us she was thinking about our dog & found some new research or came across this case etc... Her passion for animals and her commitment for their well being is evident in everything she does. She is also conservative with treatment of that is the approach you want to take. You will not be disappointed to have chosen her for your pets care. We have used her for surgery on our dog as well. When seeking out a physician for yourself, you want the best. I seek the same type of care for my pets, and I have found that with Dr. Salas!

Thank you for taking care of Trap - awesome, knowledgeable and warm staff. My cat was not the…read morenicest patient to work with and I really appreciate the staff being understanding.

I took my cat the other night and I believe he received very good care. However, they should…read morepermit us to be with our pets to make real time, decisions about their care. It's very scary and disconcerting to be told that if you don't sign something allowing them to do whatever is necessary to your pet they could die while they are taking the time to get your permission. I was there for 3 1/2 hours while they provided care for my pet and I wasn't given an update at any point during that time. I understand the need to get authorization for emergency treatment, but once they realized it wasn't an emergency I would've liked to have been given updates and choices in his care. Before they even came to me, they had racked up almost $1000 in charges. It's very possible I would've made the decisions to give care anyway but I would have liked to have the choice

My poor baby wasn't feeling well and they accepted her immediately and helped my baby get back to…read moreherself. I was kept updated, I got to visit (she was in ICU), clear communication, they always answered any time I called and got me the answers I needed. Dr. Miller was great the three woman at the front desk were amazing and so helpful. I am forever thankful for saving my honeys life. Thank you from the bottom of my heart. Thank you for the ICU team that took care of her, I can't thank you all enough.

I'm reluctant to write this review in a selfish way because the more people who find out how…read moreawesome Dr. Osorio is the more people who will be coming to see him and may take up a spot I need some time. But, if you love your pet you desire a vet that will love that pet as much as you do this is the only place to go.

Awesome vet and he has a heart of gold. Its worth the drive from Meriden to North Branford.read more

Our 8 year old Basset has been a part of this practice since he was a puppy. I can't say enough…read morepositive things about the staff, the care they provide, and their dedication to making both the owners and animals feel at ease. They have recently moved locations and the new location is very convenient. The hours could be better, but the quality of care can't be beat. We especially appreciate vet tech Taylor who is always helpful, cheerful, and kind. I highly recommend this practice and both vets at this location.

They refused to call in a prescription for my dog that has an infection.They expected me to pay $85…read morefor an injection when I can get the pills at a pharmacy for $10 This in unacceptable

My boy was starting to fail and i didn't have the heart to watch him suffer. I brought him in for…read morea evaluation and asked if he thought it was time, he did. I made an appointment to have him euthanized, i was beside myself as it was and this new (vet) came in and was looking over the chart and asked why he was here! Its like why would you ask me this it was obvious by my dogs outward health. She was cold uncaring individual who had no business being a vet. It was the most horrendous experience I've ever had. I was hopping for friendly faces or even Dr. Wells but no an uncaring individual cold. If you guys are tired and want to retire do it. But you do your patrons no service with the kind of disheartening display i and my pet received. Martin P. Staffa

My 3-lb, 11-week-old puppy required IV fluids three times in just a few weeks. On the third…read moreepisode, despite calling well before closing and clearly explaining this was potentially fatal, I was told to wait until the next day or go to the emergency hospital--even though they were still open and fully staffed. Why let it escalate to an ER when care could have been provided immediately? Care was eventually given, but afterward I was treated with hostility and disrespect by a staff member named Meghan who rushed me to pay and told me to leave. After over a decade as a client, I am done. This practice does not handle urgent cases appropriately.

I have been going to Durham Veterinary for years. The last two years the team of amazing Durham…read moreVeterinary help me keep my Jake healthy and happy Jake lived past his 14 birthday. Sadly we had to put him down because of health reasons. This entire team gave us so much support. I will never forget that. Today my other dog Bo had an appointment with DR. Borkowski. Even before she got into the building she was saying hello to him. I met with Dr Borkowski and Tania and they made Bo feel like he was the most important Dog on this earth. I thank the entire staff at Durham Veterinary Hospital for your kindness. Thank You, Carol Carmichael

It's all about the $$$ ..I had to cancel aj appointment..omg 30 + minutes before cuz I an a nurse…read moreand "things" do come up..they want an $80+ deposit of I rebook Yeah..caring my ass never had this happen before..I just hope the best vet Dr Holdermeyer gets his own soon cuz he was the absolute best..Durham can't shine a light to him..I like vets who give a Shit

The doctors and staff at this office are all lovely and professional, however they are owned…read morecorporately and do not make their own policies. I recently spent $350 at the office and had an online pet pharmacy call them for approvals of prescriptions. There new policy is that they will not approve scripts from outside pharmacies. They are manipulating customers to buy from them. GREEDY, GREEDY, GREEDY.

Amazing staff, dealing with this vet for a short period of time they are extremely accommodating…read moreand made me feel like I was a loyal long time customer. They take the stress and worry away not only from yourself but also your pet. I was at a loss with my current vet and without hesitation Dr. S took in my pet the very same day! the utmost gratitude to Pet Shield

I have been coming here for over 20 yrs And the doctors…read more and staff are awesome ! Recently my dog Gigi became ill with internal bleeding and I took her to the over night central vet hospital who did not treat my dog because I did not have enough money and up front knowing she was bleeding and may due during the night and still Next morning my vet ridge hill animal hospital Took immediate care of my Gigi and performed her surgery with a min down payment and worked out direct monthly billing for the rest because I have been with them for so many years. They saved my dog GIGi life with emergency splenectomy . I won't go anywhere else with my dogs .

I would strongly advise against using Ridgehill Animal Hospital…read more I arrived right when they opened without an appointment because my dog had been in visible discomfort for hours and I was hoping they could fit him in at some point during the day, given they had his full medical history. Instead, I was immediately turned away by a receptionist with no compassion and told to go to the emergency vet down the street. I spent time outside trying to keep him comfortable, and after seeing other clients arrive, I went back in to ask if there was any chance he could be seen later that day. I was told "nothing today" and dismissed again. During this time, Dr. Pearce did not acknowledge me or my dog at all. I later went to Central Emergency Veterinary Clinic, where the level of care and empathy was night and day. Ridgehill never followed up to see how he was doing. When it came time to euthanize my dog, I was told there were no appointments available with his primary veterinarian until the following week. I was offered a late Friday appointment with another provider, which I accepted. On the morning of that appointment, I called inquiring about the process I wanted to be present for the entire process, including catheter placement. I was initially told "you can ask when you get here". The receptionist did ask and came back and I was told no. Then, I received a call a few minutes later saying the owner had canceled my appointment entirely and that I should "go somewhere else." Canceling a same-day euthanasia appointment and turning away a distressed pet owner in that moment is beyond unprofessional--it's inexcusable. This practice demonstrated a consistent lack of compassion, communication, and basic decency. I would never return and strongly recommend others seek care elsewhere.

No one wants to have to leave their 4 legged family member when traveling but I can at least feel…read moreconfident that my dog is safe and properly cared for. Family owned and operated (owners live on the property), they have individual indoor/outdoor runs that keep the dogs separated which is something I prefer. This is our go to kennel when we need to board our dog and we've been very pleased with the service.

My normal kennel wasn't available for the Christmas holiday week and, after 15 years of using the…read moresame place, I had to quickly find another kennel that I felt comfortable leaving my dog at. This place will be my first choice going forward. My 15 lb Tibetan spaniel came home calm, clean and I could tell they took the time to really brush his long coat. Usually my dog returns from the kennel highly stressed and smelling bad but this time he came home much more relaxed and looking well cared for.