One of the most racist establishments I've ever witnessed in CincinnatI. As a black woman I was…read moretreated poorly and I'm sure it was simply due to skin color. Unfriendly. Unprofessional. Treated as if a problem instead of offering assistance.

After the number of great reviews and recs I received for this shop, I was shocked at the customer…read moreservice. I called for info on a repair for my 16 yr olds car, I'm literally just trying to get another year out of the car, not put a new transmission in. My mechanic who I trust but doesn't do transmission work told me what to ask for and the error code it was giving. I wanted a very rough, loose estimate to see if it was worth it. Mike, the owner, told me that if I didn't want to replace the transmission that he would suggest getting a new car. I asked if he could just give me an estimate for the part I was told to replace. He said no, that I wasn't the shop for him, and to have an amazing day and hung up on me. When I called back to see if he was the owner, etc and asked why he couldn't help me, explain to me, etc he was very condescending and said some people just don't want to hear what they don't like. I 100% understand that the customer is not always right, I understand that not every business wants every customer, I would have understood if he asked to look at it first to confirm the diagnostics, I would have been fine with paying for that service but to be so rude from the get go was shocking. I also understand that in looking for transmission work I am paying for their skill as it is a specialty that I don't have, I'm sure there are few enough of them to where they can be picky but to be rude and hateful when I'm just trying to understand so I can weigh options is uncalled for. I will never call them again nor will I recommend them.

Love this place! Honest with fair pricing. Talked with owner during service and he was very…read moreinformative and upfront. I will definitely go back if need be.

Couldn't be happier with their knowledge, value, and service. They brought my husband's 07 Infiniti…read moreback to life, and then also repaired an emergency popped tire and damage. These guys will be our shop of choice for all of our vehicles. Highly recommend!

This is our go to shop for auto repairs. The first time we went there two other shops had tried and…read morefailed to diagnose an issue on my truck. They did it the first time! We have gone back several times since then and it's always the same. Diagnosed and repaired in a timely manner. Pricing is reasonable and appropriate for the level of work required. I recommend them highly!

I typically do my own car repairs. I'm just handy enough to get most things done but I ran into an…read moreissue that was well beyond what I could handle. Long story short, I had the car towed to Northgate Tire based on a recommendation from a friend. They evaluated the car to find that it needed a major repair. They could have quoted me a price and fixed it but instead, they reached out to the dealer to find there was a recall. They literally saved me thousands of dollars which could have been their revenue. I've never received such honest service like this in my life. I highly recommend them!

On July 24, 2024, I had a flat tire and stopped at the Cincinnati Transmission location on Reading…read moreRoad for help. A service representative named Joshua and his team member were kind enough to assist me by putting on my spare tire. Although they were busy, they took the time to address my immediate need without hesitation. I was so grateful and thankful that they were able to assist me. I really appreciated the optimal service and attention they provided to me. Thanks for saving a Lady in crisis. Sincerely, Donna G.

The CTS is by far the best of the BEST. They took care of my transmission issues and keep me…read moreinformed of the necessary repairs required to keep my SUV running. Highly recommend Cincinnati Transmission Specialists

Why yes I recommend this business, how could I not when they've saved my family THOUSANDS?! First…read moreoff I recently had an engine issue and let me tell you my car was not the little engine that could, she was giving out and doing so FAST! This shop could've charged me thousands. Instead they told me how to advocate for myself with the manufacturer and KIA. My car was under a warranty I had no idea about AND I got not only a free replacement engine but also a temporary upgrade in the form of a free rental car. Talk about a shop with integrity and honesty! We've taken other cars to them and are always grateful when the price tag is much lower than we anticipated! I cannot recommend them enough! They should change their name to the superhero's of automotive service ‍ ‍

A great family business. They do good work at a good price. I'm very happy I brought my car in for…read morea new headlight, and I would go there with any problems I have.

Brought in my old 2004 Sequoia. Had trouble with gearshift / transmission. They looked at it,…read moreand it turned out to be something that they could fix in a half hour. I walked out with a fixed car for 80 bucks. It works great now. They earned my trust!

I've used this shop once before several years ago, and have found them to be a good basic reliable…read moreauto shop. Today was no exception. I had called the previous day to see if they had the right battery for my model. They did, and the price they gave me (based on a web search) was actually in the low range. They charged only for the battery, not service -- but of course there were taxes and a "shop fee," which was minimal. Most important was that I could drop in at any time -- no appointment needed -- and they could work on the car right away (that's usually been my experience, that this isn't an overly-busy shop, especially on a week day). I parked across from the car bays and shortly after I turned in my key I saw the mechanic walk to my car and install the battery where it stood. I was off and running in 15 minutes. Do they excel at customer service, with a friendly chatty demeanor, a comfortable waiting room and maybe free coffee and television while you wait? Well, no, this isn't that kind of a place. in fact, I'm told that most customers just drop the car off and come back for it. But if you want quick reliable affordable service -- no frills but no b.s. either -- this is the right place.

I have been coming here for going on 5yrs both cars and they will let u know how much before they…read moredo any work and they are so busy sometime it might be a week before they can get you in and out but the wait is okay because I know they are going to fix it right.

I have been coming here for over 4 years. The crew is reliable and efficient. I go out of my way to…read moreget my oil changed here. If you're a 9-5er, you gotta be a little flexible about scheduling but the customer service and end result are totally worth it.

Ryan's Lawn & Auto provided a valuable service in a timely manner. They gave a no-nonsense quote…read moreand took care of our snow covered issue. I wish there were more businesses like this one. Thank you again!

He said he'll show up, but suddenly canceled the appointment few hours before he supposed to show upread more