5 star review for this shop they do great work and worked with me on the price definitely recommend checkin them out read more

Sumner's Auto Care - Auto Repair Near Me - Cincinnati, Ohio

They are honest and really looking out to help single moms and disabled people. I have had to go to them Emergently on three separate occasions and they took me in right away! I really appreciate help hard-working an honest they are! read more

I have used there service for years now. They always work with me in a very professional manor. I never feel like there getting over on me and i appreicate all they have done in the past. very satisfied customer thank you for your service! megan read more

I have been going to Summers for year!! They are always honest and get the job done right and they are extremely reasonably priced! They never let us down, quick to get us in. The 1time I take one of our cars to a different repair shop they told use we need things we did not need, called Ryan at summers the looked at it come to find out we did not need what the other place told us. read more

Summary: "Family owned business" run by children. I had my vehicle serviced on a Friday here several months ago. I had them replace my air springs because the old ones were bad. Unfortunately, new replacements were on back order for months, so I had to order the best condition used ones I could find. During this service, they broke an air line to one of the springs. I swung by to pick it up and take it to a competent shop as they said it was at least driveable. After arriving and attempting to let it pump itself up (it was as low as it would go) I determined that the vehicle was not at all driveable and informed the mechanic behind the desk that I would have it towed the next day and I expected them to pay for the repair. I arrived the following day with the tow truck to find a note demanding that the vehicle be left there until Monday or no repairs would be paid for. We left it there until Monday so I could speak with whoever was in charge. I had to take off work Monday to handle this situation and I called in. I told the person I spoke with that I wanted them to replace the line and they refused. Instead, they offered to mend it with a fitting, thereby adding an additional failure point. I informed him that I would be contacting my attorney. The total bill to fix the damage they caused was roughly $1300. I waited a couple months to make sure that was all they broke and then contacted them. I was extremely polite and requested that we handle this just between us. The response was about as childish as you could get. Instead of owning up to their mistake and speaking like adults, they lashed out at me and basically said it was my fault that I had to pay for their repair. They also informed me that they went back and read through my past Facebook posts because they thought they could scare me off by citing where I posted that it was going to cost more to fix somewhere else. They then blocked me immediately to prevent any sort of response. I attempted to resolve this privately and now it's going to go through not only the local court system, but the Attorney General, BBB, and the local media. I really didn't want to go through all of this effort, but if a company is this shady they deserve to be outed for it. read more

This was the first time I used Sumners auto care and I was very satisfied I will absolutely come back they were very professional Ryan is awesome he's always willing to work with you and he did very quality work at a very reasonable price better than anyone else in town I highly recommend them they know exactly what they are doing and they are very understanding and most importantly they do not try to take advantage of you like most other places do ! I will definitely use them again. I highly recommend them read more

I have needed Sumner's Auto Care twice in the last month. Both times they were professional, courteous and fixed the problems. Their prices were more than competitive and they completed the work on time as promised. read more

I brought my daughter's car in for a basic oil change. I arrived 10 minutes early, they took the car immediately and had it completed in 20 minutes!! They did not try to get me to have more service done, just a warning to keep an eye on a tire that was a little low on air. I appreciated their efficiency!! read more

EXPENSIVE--WE DO NOT TRUST THEM-RIP OFF- POOR QUALITY LABOR AND CHEAP PARTS. I owned old cars for 35 years and never did i EVER have to replace the same parts twice like i had to when i went to sumers auto care, water pump twice within a few years, fuel pump twice within a few years, distributor twice within a few years. They told me my van needed over $600 in parts and labor and it should not be driven, so i went for two other opinions and they said all i needed was one axle for about $125. I now go to potts automotive on cheviot and banning so far they have been honest, price is alot lower than sumners and work quality is better. read more