Excellent care for patients in my opinion. Very open and honest care, always listening to input and…read moreopen for ways to improve the patient's experience-Very kind staff always feel welcome coming here--Highly Recommend!

Be VERY careful when dealing with this clinic from a business perspective. I had billing issues…read morewith them that I spent hours resolving a couple years back. Today (10/28/17) we got a call from a collection agency for a bill in 2014. They claim they have mailed statements to us (which we never received) and now we have 20 days to resolve this. EXTREMELY NON-PATIENT FRIENDLY. Update 11/7/17 After receiving a collection letter, I called the office and they "generously" waived the collection fee. We moved prior to the visit, gave them an updated address for the family and they didn't update their system because "the system doesn't work that way". The visit in question was a private pay with a therapist that they charged us 35 more for than a visit with the same therapist 45 days earlier. The office manager had no good response as to the discrepancy, saying "you need to work that out with the provider". Great, 2+ years later, I'm going to get into a discussion with someone. I have wasted more time than this is worth. BUYER BEWARE! The therapists we worked with were competent and helpful but the business practices of this office make it not worth dealing with them.

My wife and I just started Dr. Rice for couples therapy. So far so good. It is relaxed atmosphere…read morewith his dog in the office. Like I said we just started but I like it so far. He started by trying to get us to communicate better and listen to each other. We will give it a shot. He has a plan we will go through.

From the owner: Dr. Ron Rice brings an impressive array of credentials to his practice. He excelled at top-notch…read moreuniversities earning honors in graduate school. For over 25 years, Dr. Rice has dedicated his career to expanding his expertise. He has worked with individuals and families in a wide variety of circumstances, from counseling and evaluation to family therapy and consultation with mental health community programs. Dr. Rice is in demand to share his expertise with teachers, students, and the general public as a lecturer, PBS radio and cable TV guest. He is also a former faculty member for the Merrill-Palmer Institute. In 2016, Dr. Rice was named as a Clinical Fellow by the Anxiety & Depression Association of America for his recognized expertise in the treatment of anxiety and depression disorders. He has counseled over 500 couples in his career for relationship/marital issues and is a member of the Michigan Inter-Professional Association on Marriage, Divorce, and the Family, Inc. He is also a member of the Michigan Association of Professional Psychologists and the Association of Humanistic Psychology.

They tried to bill me $174.71 for my Medicare copay. Medicare copay is only 20%. This was done…read moreone day after the Dr visit. After heated texting they told me they would bill Medicare and my secondary insurance.

Compassionate, comprehensive mental health care is provided by the Lakes staff! After decades of…read moresearching for mental health professionals that could help me, I finally found Lakes. Spravato and DBT along with medication management and therapy have helped me return to the workforce and learning to enjoy life and not just exist. I never feel like a number at Lakes, they are great advocates!

From the owner: Lakes Psychiatric Center provides comprehensive psychiatric and psychotherapy services for a vast…read morearray of mental health issues. These include depression, anxiety issues, bipolar disorder, psychotic illness, substance abuse and addiction, trauma related issues, relationship difficulties, life transitions, and behavior problems among others. Therapy appointments available weekdays 9am-9pm and weekends by appointment only! Let our team of experienced clinicians assist you in the treatment of and recovery from a variety of mental health issues.

I should have trusted my instincts the moment I walked in. Both times I visited, the waiting room…read morewas completely empty, not a single patient in sight. The only people I ever saw were Traci, and the receptionist. That alone should have told me something. Within minutes of my first appointment, before even reviewing the 15+ years of medical records I brought, Traci dismissed my long established panic disorder and insisted I was bipolar. She prescribed Cariprazine, a medication primarily used for schizophrenia and severe bipolar disorder, and told me to taper off the medication that had been working extremely well for years. I followed her instructions, and the side effects were so severe I nearly went to the ER. When I called, she didn't even speak to me directly, the receptionist relayed a message telling me to stop taking it. The Zoom follow‑up was even worse. She again cut the medication that was working and prescribed Desvenlafaxine, which is used for major depressive disorder. Once again, I followed her instructions, and once again I had major adverse effects, including my heart rate spiking to 190 bpm. My final visit lasted barely five minutes. She immediately told me she no longer wanted to treat me because I "asked too many questions" and "didn't want to be helped." Instead of calling me, she had me come in just to bill my insurance. She also pushed for a release of all my medical records, despite clearly having no interest in reviewing the ones I had already provided. Their stance on supplements was equally contradictory, claiming they're all placebos, except vitamin D, except vitamin C, except... whatever exception they felt like making. She even suggested I lose 5-10 pounds despite me being nowhere near overweight, all while she sat across from me drinking giant energy drinks. Afterward, my primary doctor was shocked, both by the medications she prescribed and by her attempt to taper me off the treatment that had been working and the speedy timeline. He confirmed what I already knew: these medications are well‑known to worsen anxiety and panic disorders. In my honest opinion, this practice is not focused on healing. The lack of oversight, the empty offices, the poor reviews across every location, platform and the careless prescribing all point to a business model built on billing, not care. As a former RN with 15 years of experience, I thought I could spot bad actors. I was wrong, and the two months I spent under their care were filled with unnecessary fear and instability. Please take these reviews seriously. I wish I had!

Meghan, has been my therapist since July 2025 and she is AWESOME!! I would recommend her 100%. She…read morehas made me comfortable to talk to. Not to mention, how honest she is with expressing her feelings. Also, Kailn at the front desk lights up the room with her EXCEPTIONAL customer service!! I love her smile and personality!!!

Finding a good match in a therapist can be very difficult. Over the years, I have been to quite a…read morefew therapists but never felt I really connected with them -- or they with me. There have been some I liked as people, but in terms of a therapist, so many have just missed the mark. They either had their own agendas or they really just didn't listen to what I was saying. (Or, in my younger days, the fact that I wouldn't say anything.) This is not the case with Ginger Houghton at Bright Spot Counseling. I have been working with Ginger for a couple of years now. Her approach is very gentle and accepting. I've never felt judged or shamed, and she is generous with her sprinkling of kind words and praise. One of the best things Ginger did for me was recognize -- and label -- my anxiety. While I knew I was anxious, I'd never had a professional put a name to it and then offer a real, solid method to deal with it. She suggested medication but without judgment; she did not say "You should be medicated". Rather, she approached it gently, saying, "I don't know how you feel about this, and some people are definitely against it, but meds are one way to go." This is Ginger's approach -- it's gentle, and made through suggestion rather than through directives. She never says "Do this!", but rather, "What do you think about this?" Or, "What would happen if you tried that?" She never judges -- just suggests -- and she gives me the space to reject her ideas without feeling that she's rejecting me. Working with Ginger is truly a two way street; she listens, she asks questions, and she lets me ask questions. She doesn't have that stand-offish aura that some therapists have; rather, going to see her is like going to visit a friend, except that all the attention is on me. But, unlike other people I've been to, Ginger is willing to reveal a thing or two about herself, which makes it easy to relate to and trust her. Bright Spot Counseling offers many different methods of therapy. So far, I have just done the regular talk therapy, but once the weather gets nicer, I am planning to venture into (out to?) the walk and talk therapy. Just the fact that they recognize that therapy is not a one-size-fits-all proposition demonstrates how in tune they really are with their clients. Bright Spot Counseling truly is a bright spot in my life.

I just made my first appointment! Being that it is a Sunday and someone has already emailed me to…read moreget the process rolling with my insurance is great! Looking forward to meeting my perfect fit for a therapist :)! Sincerely, Veronnica