Beware of a gaslighting doctor at this practice. Total lack of knowledge surrounding their "area of…read moreexpertise", basic math skills, respect, and empathy. Won't call them out directly out of fear of reprisal.

Had a good experience, all the nurses were very nice and receptionists. They even sent me my…read morepaperwork via mail to do before hand. Doctors were nice and were not in any hurry like some offices. Was seen on time, a little older facility but felt comfortable during my visit.

My wife and I have seen Dr. Pitsilos for a variety of problems--We're old! We have found her to be…read moreknowledgeable, professional, open to questions, patient and caring, makes good use of the time with you and explains her reasoning in whatever detail we require to understand. Quality of care is excellent. Office experience is very good. We've given an excellent review based on our experience with her. Yes, we are actual patients of hers and are not related to her.

Does not advocate for patient but instead drops them as a patient when she's feeling the heat from…read moreCDC "guidelines". Patient abandonment. Unethical. I don't recommend seeing a doctor who forces a taper and criminalizes patients who are on pain medication. When her body begins degeneration I hope she is treated the same way she's treated patients who came to her for help.

Like two others who wrote reviews (Wendy M. and Andy D.), I followed my Primary Care Physician…read more(PCP), Dr. Archibald Lord, to WellFamily Medicine. Dr. Lord has been my PCP for over Seven Years and continuing to have him as my PCP is well worth the Hour and a Half Drive each way. So I most heartedly recommend Dr. Lord and his new practice at WellFamily Medicine. My experience with the Front Office and with Dr. Lord's Nurse have been absolutely positive! In fact, on my first visit, I accidentally reopened s wound on my forearm and the receptionist immediately called for Dr. Lord's Nurse, who took me back to a room, cleaned the blood from my arm, and bandaged my wound. Yes, my first time at WellFamily Medicine was Definitely A Five Star Visit!

I would highly recommend Well Family Medicine. The atmosphere is welcoming and friendly. There are…read moregenerally no long wait times (just call first) and the waiting room is comfortable. Dr. Poehailos and Ms. Martin are easy to talk to (they listen to you) and extremely helpful and caring, as are the attending nurses, lab assistant, and receptionist. They are professionals. When required, they network to identify your problems in order to give you the best treatment possible (in my case referral to a cardiologist). I am referring them to everyone I know.

This review is going to be about the office care in this office not the physician. This is a very…read morelarge office with many many exam rooms many physicians many procedure rooms. It's very large office. I'm sitting in an exam room and I needed to use the restroom when I went out to ask first of all no one paid attention and they acted annoyed when I disturbed them to ask them if I could use the restroom where is it and she just flippantly pointed her finger and said you have to go outside and down the hall by the elevators so in this very large office with many physicians and procedures you need to tell me you don't have a bathroom for your patients to use. What happens if one of the doctors wants a urinalysis, are you gonna tell them here take this pick up and go out in the hall and down by the elevators there are a lot of elderly people that come to cardiology offices and you're gonna tell them that they have to leave the exam room, actually leave the office go down the hall and around by the elevators to use a restroom. That is the most ridiculous thing in an office that I have seen yet that is extremely poor. patient care it's bad enough you get treated like a second class citizen when you come to the doctors, but when the office staff treats you with disrespect when I went to let one girl know that I was going to the bathroom I'd be right back she flipped her finger too instead I'm on the phone. How am I supposed to know you're on the phone? You don't have a phone in your hand. The thing is there was no courtesy. There was no niceness. There was no hospitality. There was no patient care I can't be more upset right now that I feel like walking out of this office bad enough we have to sit and wait for them cause they're always behind but God forbid you have to use the bathroom. You better go before you come here.

I just been yelled by a nurse who just called to let me know about other testings Dr. Cook wants…read moreme to do. She yelled at me with no reason, I wonder if she thought that because I have an accent she can do that... I am not returning to a practice where I am not respected.

DR Klecan stays current with her medical knowledge. She is empathetic, kind, and caring. She is…read morecalm and reassuring when you are frightened and feeling bad. She is the BEST DOCTOR I've ever had and that is saying a lot because I have a couple of chronic conditions and have seen literally more than 200 doctors! She listens patiently, discusses your illness or disease and its likely course, then discusses the options with you. With me, I feel like I go in to see her, tell how I feel and what my symptoms are, she asks a few clarifying questions and exams me, then she tells me what's wrong and discusses with me how to make it feel better and get better. She is willing to change directions when something is not working and she is also willing to "try it your way" when you come in with thoughts and ideas for a treatment plan that you want to try (as long as it it safe), even if it is not the approach that she would normally advise. She will tell you when you need more advanced or specialized care than she can provide in her office and will refer you to an appropriate specialist. She is always open and honest with her patients. Her office staff are all professional, efficient, and kind. I highly recommend her! If she is not available, Dr. Kurtis Elward, another doctor in that same practice, is also very good.

Expertise and Empathy…read more I have been a patient of Dr. Vanessa M. Shami since 2015, when my GI doctor relayed that I needed to see a specialist. Dr. Shami is one of the friendliest and approachable doctors that I have. Complicated health situations can be quite intimidating and overwhelming, and she has the gift of communicating in layman's terms and is making you feel at ease. The entire surgical process is efficient and seamless. Dr. Shami's nurse and the whole staff at the Endoscopy Unit at the UVA's Digestive Health Center are well organized and personable. As a patient, I can attest to Dr. Shami's sincere and empathetic manner - without hesitation; I highly recommend Dr. Shami.

DR Klecan stays current with her medical knowledge. She is empathetic, kind, and caring. She is…read morecalm and reassuring when you are frightened and feeling bad. She is the BEST DOCTOR I've ever had and that is saying a lot because I have a couple of chronic conditions and have seen literally more than 200 doctors! She listens patiently, discusses your illness or disease and its likely course, then discusses the options with you. With me, I feel like I go in to see her, tell how I feel and what my symptoms are, she asks a few clarifying questions and exams me, then she tells me what's wrong and discusses with me how to make it feel better and get better. She is willing to change directions when something is not working and she is also willing to "try it your way" when you come in with thoughts and ideas for a treatment plan that you want to try (as long as it it safe), even if it is not the approach that she would normally advise. She will tell you when you need more advanced or specialized care than she can provide in her office and will refer you to an appropriate specialist. She is always open and honest with her patients. Her office staff are all professional, efficient, and kind. I highly recommend her! If she is not available, Dr. Kurtis Elward, another doctor in that same practice, is also very good.