This place is straight fraudulent. I asked at the pre scheduled screening ($300 co-pay). I went…read moreinto billing office and asked the lady the total cost and she ran my insurance. She replied after they ran my insurance and said "at the most $1650 after insurance". Got the bill and called back wondering why the cost was now $2400 and nothing xtra was done. What's the point in asking cost if they fraudulently can charge you whatever they want after colonoscopy. Thats $2700 total after co pay and service.. far cry from $1650.

I've had a number of positive experiences with individual providers. I understood waiting for a…read moreroutine colonoscopy after the pandemic, the delay in scheduling, none of that caused me concern. Last year I was referred for a endoscope by my primary, met with a provider who was lovely and felt an endoscope was necessary due to my symptoms and test results to that point. She scheduled the procedure, while I was on the table about to be sedated I was rudely interrogated by the doctor doing the procedure. He repeatedly asked me why I was there, rapid fire questions about my medical history. I have complex medical and incomplete family history- I told him that and asked that he stop questioning me and do the procedure. I was not there by choice- no patient can schedule this - so many layers of doctors led me to this table. I finally stated "I am sorry that I am unable to answer your questions now, I have..." disclosed mental health issues and he still mansplained why I should not be there. He did the procedure and I followed up with a lovely provider upstairs. I since saw a notation in my chart of medication that was incorrect and led him to invalidate the need for me to have the procedure- the error on their part should not give a doctor the right to verbally abuse someone on their procedure table. This is not a trauma-informed facility and I will not return for services because of the way I was treated as a human.

I had a horrible tele health appointment back in June with a male doctor who dismissed my issues as…read morea stomach virus. I tried to tell him that recently there was something going around the office but I had problems longer than that. I felt very rushed and as if he did not care about my issues. I then saw the bill which my insurance paid most of it but it was $400+ tele health appt only to be dismissed. Needles to say I am still dealing with issues and seeing a naturopathic dr as well as seeking an appointment with another GI doctor with another practice.

worst communication by a medical provider that I have ever experienced. Do not go to this practice…read more(any location). They are not oriented at patient care, just money and moving you through the process in order to bill you and the insurance company.

Took my dad to the appointment to see the gastrologist for his stomach. I was pleasantly surprised…read moreeveryone in the office from the check in desk to the triage nurse were very caring and nice. We ended up seeing the physician assistant Amy and she was absolutely wonderful. She explained everything to my dad. Listen to all his concerns looked at all of his records before she came up with a plan to treat him. She wasn't ready to just go into having procedures done but more willing to treat the problem before we had to do the next step. She was caring an compassionate, which is where these days. Whole experience was great for my dad as it is his mind and mine as well. Highly recommend everyone in this office.

Very sweet and considerate staff. Doctors take the time to hear all of your concerns (i always have…read morea lot) and they thoroughly talk you through all of your options for treatment. I always feel very cared for when I go there. Highly recommend!!

Dr. Ellis is a wonder. She has been my PCP for many years and she now works here at the Mayland…read moreClinic. She is so thoughtful, thourough, and has an incredible bedside manner. She explains every test result in layman's terms without having to be asked. It's not easy to find a doctor of her caliber any more. The office staff are equally great to deal with. The nurses go way above and beyond to help you feel comfortable doing everything they can to be of help to their perspective doctors. Never a long wait in my experience. That's wraps it up.

Full disclosure: I am a VCU employee but I am not a medical professional…read more I get all of my medical care at VCU-MCV and I could not be happier. I see Dr Ham at Mayland for treatment of migraines. She and her staff are top-notch and I feel I am in very good hands. The Maryland facility is easy to get to (access, easy parking) and the administrative staff make check-in and check-out a quick and easy process. I have never waited more than 10 minutes in the waiting room before getting to see the doctor.

Had a bad experience with emergency room visits here. And the response to my written complaint…read moreadded insult to injury. I will never return to this medical center. Quality of care was bad.

I was a recent patient in the emergency room department from the beginning to the end it was a…read moreterrible experience. Although the sweet lady Amber who did my ultrasound was very kind and nice and she understood my pain. I came in due to my Doctor was concerned I had a blood clot and I was in awful amount of pain. Only saw the Nurse who seemed OK but very busy. The Practicer who was taking care of me came in once and said my ultrasound showed no blood clot but she ordered x-rays and would be back after they got results but she never returned only the nurse returned to say I needed a Knee mobilizer and crutches but after waiting over an hour and no response I left to go to another hospital the following day and yes did have clots. As I laid in the bed watching the nurses and multiple others coming through laughing and giggling and having a grand time eating and drinking and very little concern for the patients. I DO NOT RECOMMEND THIS HOSPITAL EVEN IF YOU DIEING GO SOMEWHERE ELSE.

I won't call him a miracle worker because I know he only used his medical training to help me, but…read moreit does feel great that he managed to help me with two issues I have struggled with for decades! Dr. Nguyen (pronounced "win") is professional, caring, and very personable and I really am impressed with his knowledge, honesty and expertise!

I'm not sure if the office staff is playing games with me or if they are just incompetent, but my…read moreexperience with the office staff in Warrenton and Manassas has been terrible and caused me to lose confidence in their competence. I will go elsewhere.

showed up for my colonoscopy after 6yr and somehow I wasn't on the schedule. Because I had prepped…read morethey said they would work me in. After 3 wks I called for my results to no satisfaction. I then got an email stating my chart had an update. To which I then read my results were benign. 2 wks after that I Recvd a bill for over $1200 for a diagnostic colonoscopy to my understanding means I either was referred or was having symptoms of some sort. I guess they thought I took it upon myself to prep and just walked in for a colonoscopy. My ins pays 100% for a yearly colonoscopy. They're holding out for me to pay this and won't change their erroneous billing. Please make sure you get a statement of charges prior to getting the procedure because their office staff is terrible. When my in's advocate calls them they tell her it's ins fraud to change the billing. NOT when it's a mistake And the ins co is asking you to. I will not ever be going there again.

I've been a patient for 17 years and I have always had an excellent service experience, the entire…read morestaff is kind, and highly qualified and professional.

They were very professional and organized.. Attended to all my needs…read more I think anyone who goes there will be in good hands.

I am 77 yrs old and handicapped and after the snow storm I went to a building with the address 6602…read moreW Broad St. The office was not in that building and 20 min on the phone waiting I was told that it was facing another street. I told them that I could not go around snow piles to find the right building and to cancel my appointment. I received a bill for 50.00 as a no show.

It's been a week and I STILL don't have scan results. Very stressful! I don't know if the problem…read moreis with them or with Chippenham Hospital....either way...not a good way to run a business.

Great staff and great doctor. Dr. Chand takes the time to thoroughly communicate with her patients…read more Seamless experience.

Colonoscopy (endo to follow) after consult. Took time to answer all questions and make me feel ok…read moregiven the vulnerability of procedure. I will absolutely return to and recommend Dr Chand to family and friends. Kind staff also. Clean facility. No complaints.