I had high hopes with this choice of dentist. Don't know if it was an unusual event but my…read moreexperience was disappointing!!! After waiting 45 minutes to be seen I asked a tech how much longer. It seems Dr. Melancon was tied up and wasn't going to see me anytime soon. At that point I said I didn't want to wait any longer. Dentist then came in rushed through a short exam. SERIOUSLY??? I have seen many dentists during my life and NONE made you wait 45+ minutes!!!

Dr. Allison took me in quickly when I had an emergency tooth issue that my current dentist couldn't…read moreassist me with. Within a few hours my tooth emergency was resolved, and my family trip did not have to be postponed! Thank you so much! The atmosphere, office & support staff were all so amazing, and super friendly & welcoming! My family has a new dentist now! Thank y'all!

I got a root canal done by Dr Catherine and I kid you not it was the best experience I've had in my…read morelife. The whole time I never felt ANY PAIN also because of where my tooth was she had to go back to readjust it to make sure it was perfect and I really appreciated that. Her staff answered all my questions and I am just really grateful to have a positive experience. The chapstick on my lips, the constant reassurance. Louisiana is gonna miss her when she finally retires but well done. I have no bad things to say. Even the pill packs she gives it was just amazing.

Here's an astounding thing! Before I went into Catherine Hebert's office for my first root canal,…read moremy 92-year-old brother-in-law told me, "Dave, the only way you'll experience real pain is if, one, your tooth has three roots instead of the customary two roots, or, two, if the roots are really, really long." Well, after initial x-rays, Catherine came in and told me very sweetly that I had three roots on this tooth, and they were all three very, very long." BUT...can I tell you this: throughout the entire procedure, I had NO PAIN WHATSOEVER! In fact, I was so relaxed that, at one point, I fell asleep in the chair. Catherine was great. She is an amazing woman, an amazing endodontist. In the one long visit, I could see her gentle confidence, her deep faith, her grace toward her employees, and the loving respect she has for her husband and family. I would recommend her to anyone and everyone I know.

Dr. Catherine Hebert and her staff are the best! I searched for a while for an endodontist that…read moreuses laser treatment during root canal procedures and is a Delta Dental member. I live in New Orleans but will drive the 40 minutes to this office in order to receive the best, most effective / long-lasting treatment possible. The Waterlase MD high powered laser is used to remove infection-harboring smear from inside of the microscopic pores in the wall of the root canal. (One of the biggest problems with root canals is the possibility of infection lingering and recurring issues.) She and her staff go above and beyond to make sure your treatments are done perfectly and accurately. In addition, the office space is cozy and makes you feel comfortable in an otherwise uncomfortable situation. In the treatment room, there is extra padding/memory foam on the treatment chair and blankets are provided if needed. You leave the the office with a soup or protein shake, anti-inflammatories, and a recipe for later. The office provides bottled waters, hot drinks, and snacks to make sure you and your family have what you need. While these amenities are not necessary, any doctor going above and beyond what is required has my and my family's business.

Dr Brown is the BEST. First time in this office and was very impressed..office run like a well…read moreoiled machine. Had oral surgery with Dr Brown..minimal pain..so far so good..Dr Brown and staff very caring. Would recommend Dr Brown!!

Dr. Ken Starling was a angel. I'm glad I found this place. I had a wonderful experience with the…read moredental hygienist, the lady at the front office, Jackie and the young lady who facilitated my X-ray. I had to bring my 6 month old son with me because we're new to this area and haven't established any sitters. He kept his attention while I was getting X-Ray and played with him. I was astonished and very grateful. The other ladies helped out as well especially Jackie. This was a great time. I previously scheduled a doc appointment with Magnolia Dental as I wanted to go with a smaller firm but cancelled after my husband experience. Aspen is a Nice and clean office and they definitely get the job done.

Horrifying experience. Can I leave NEGATIVE 5 stars instead?…read more I'm sharing my experience in the hope that it helps someone else. Last Wednesday, I went to Aspen Dental in Covington Louisiana off Hwy 21 for a simple cleaning and to have a painful tooth checked. After waiting over an hour and a half, I was taken back for about 10 minutes of X-rays and then left waiting again. When the dentist finally came in, he barely looked at my X-rays before telling me I needed a root canal on my front tooth, which wasn't even the tooth I came in complaining about. When I clarified that the tooth behind it was hurting, he seemed flustered and said, "Oh, I don't know then. We'll need an expert opinion." Excuse me, isn't the dentist supposed to be the expert? Especially after taking all those X-rays? I realized he had only mentioned the wrong tooth because I accidentally called it a canine when I meant premolar. It felt like he was going off what I said rather than actually paying attention to the X-rays. The only thing he repeatedly seemed concerned about was making sure I took the survey afterward and reminding me that he worked for Aspen Dental. I was also told they would work with my insurance and offer a good payment arrangement. That did not happen. When I finally spoke with the financial representative, I was quoted $2,000 for a "special" cleaning when I had asked for the cleaning my insurance covered. Then, because they believed I might need two root canals, I was told the total could be around $8,000 more, meaning approximately $10,000 just to get started. They also prescribed me amoxicillin for what they believed was an infection. It made me violently sick for an entire week. I couldn't sleep because I was terrified I was going to lose two teeth or need expensive root canals. When I questioned the financial representative afterward, she became extremely defensive. Thankfully, I got a second opinion from Dr. Hobgood at Algiers Dental Associates, as recommended by my brother. I should have gone there from the beginning. After examining me, Dr. Hobgood found that none of what Aspen Dental told me was happening. I had a minor abrasion on my tooth caused by grinding. No cavity, no infection, and absolutely no need for a root canal. Instead, he did a simple and beautiful resin patch for $57. My tooth looks great, I'm no longer in pain, and he was absolutely worth the hour-and-a-half drive. To make matters worse, while taking the unnecessary antibiotic, I became so sick that I passed out at a movie theater concession stand this past Saturday and twice more while trying to make it to the theater. My eyes rolled back, my legs gave out, and I became violently ill afterward. Whether it was an allergic reaction or another reaction to the medication, I believe I should never have been prescribed it in the first place because I did not have an infection. I went from being told I potentially needed $10,000 worth of dental work and medication to treat an infection I didn't have, to discovering I needed a $57 repair. Thank God for Dr. Hobgood and the entire staff at Algiers Dental Associates for giving me an honest second opinion and treating me with respect. I will not be going anywhere else for dental work. Shame on Aspen Dental for the experience I had. Please, please get a second opinion before agreeing to expensive dental work. Based on my experience, I would strongly encourage anyone considering treatment there to ask questions, review their options carefully, and get another professional opinion before moving forward. It made a world of difference for me.

Dr. Wascom is the best dentist ever. Sweet, patient, and funny. And very gentle on the drilling.read more

I cracked my tooth eating popcorn and i was able to be seen right away despite Dr. Wascom was…read moreleaning the next day to go out of town. She clearly communicated her recommendation for treatment and i was given the cost before treatment. She recommended a conservative plan where i keep as much of my tooth as possible and it was cheaper! I have looking for an exceptional dentist since i moved to the Covington area and i finally found her. And she's funny. She would be wonderful with children and adults that fear the dentist liked myself. Thank you Dr. Wascom!!!

Dr. Astrid at Grand Family is great! She specializes in a handful of things including fillers,…read moreBotox, Invisalign, cosmetic procedures, and restorative dentistry. I visited her for fillers because of an Instagram special she was hosting for a really great price on a syringe of Juvederm! Upon arrival, the office has something on every other seat for social distancing if having to wait in the area. The receptionists and tech that assisted were kind and funny! They asked me questions on what I was wanting and helped to put me at ease. Dr. Astrid kept the conversation flowing, making you feel comfortable immediately. The experience was over fairly quick and results were exactly what I wanted! Go see her!

Absolutely horrible. I have had good experiences in the past, but today was beyond horrible, and…read morethe young lady kept putting stuff in front of me to sign. She said I wouldn't owe anything, and then upon leaving I am told I owe $150 for ABSOLUTELY NOTHING being done. This place is obviously a FOR PROFIT business ahead of actually taking care of customers. Based on how horribly I was treated today I would not recommend anyone coming here. Things have changed here, and this is by far the most expensive Dentistry place around. Everywhere else is much cheaper. You can't just lie to people in order to fraudulently obtain money from them. They made me feel so devalued today. I truly wish I had words for how horrible it was. I have been sending friends and family here for years, but now will probably be calling all them, and suggest they switch too. They need to do better with how they treat people, and also don't lie to people. May 6th followup: After speaking to Sara/Sarah today she was acting like she wanted to help. Just like how Luke Baumgartner acted like he wanted to help. Yesterday he even wrote me an estimate. Sara/Sarah spoke to Cossich Family Dentistry today about them honoring their warranty on this inferior bridge they did. Cossich refuses to honor their own warranty. Now Sara/Sarah just called me around 5 pm to tell me they no longer feel comfortable doing the work that just Yesterday they would do. I literally feel like them and Cossich are working together to not help. I will stick with Grand Family Dentistry for cleanings going forward, but can't trust them ever again in the future. I literally feel like they are working together with Cossich to not help me as they called and spoke to Cossich. After they spoke to Cossich their tune changed, and they cam no longer do the work. Nobody can say that this all adds up and is normal. It is basically RETALIATION by 2 dentists office to hurt a patient.

Dr. Voelkel was very thorough and gentle, on my first visit. He explained everything and…read morecontinually asked if I was feeling ok during my procedure. However, when I scheduled my teeth whiting, it was the receptionist (Amy) that did the application. She significantly bleached my gums and did not give me anything, including advice, on how to care for it. I DO NOT recommend this place. It seems it's just about getting money not dental care.

Let me begin by saying I understand that we all are human, that sometimes mistakes are made. That…read moresaid the way I was treated, the neglect that occurred and most importantly the way it was handled was appalling. After a root canal failed I went in to have the tooth removed. They tried to talk me into another root canal not only on that tooth but the adjacent one. I explained that I did not want one, nor could I afford to spend another 2k+ on the teeth. Finally after being given a bill for almost $1400 to remove the tooth and cap the adjacent tooth done at once I relented. I figured even though it was a lot of money that they have a lovely office and "cutting technology" that I was in good hands. The younger dentist who's name I can't recall was nice enough but seemed to be a bit hurried. The tooth wasn't coming easy but finally he pulled it. I asked about the tip and was assured everything was fine. It wasn't. Four days later with massive pain and a fever I returned. The main dentist looked and said I still had the roots in my gums as he could see from the X-ray. He also said much of the pain was from a perforated sinus. They booked me for the next day. The surgery was performed and the young doctor now seemed flippant and unapologetic about the situation. When I was released and talked to the office manager about the week I was out of work and issues she said "this is a common issue. What is your point?" When I asked if they could refund any of the 1400 she said "you paid us for a service and we gave it to you." I just want people to know what kind of people you will be dealing with. The prices are a lot more than other dentists in the area but they won't stand behind their work and have no concern for their patients after they leave. It's a sad world we live in and as far as I'm concerned this place is part of the problem.

Staff is terrible. They will lose your paperwork, promise to bill your insurance, and then never do…read moreso. Kinda rude, too. Highly unusual. Avoid.

I haven't completed my course of treatment here, but so far, this is the best dental experience…read moreI've had in decades. I've moved around a bit, so I've seen quite a few dentists over the years, and most were bad to mediocre. But these folks are awesome. So good, in fact, that I've been coming here even though I live 1200 miles away (disclaimer: my grandson is nearby). Drs. Ferrage (general dentistry) and Snitzer (periodontist) are awesome. They are friendly, competant, and explain all of their work. I had a particularly difficult extraction, and Dr. Ferrage did it with minimum pain and suffering. The office staff is efficient and pleasant, and the office atmosphere is relaxing--never had to wait more than five minutes, though. I'm waiting for my restorations (false teeth) to be attached to the implants, but so far, everything is great, and I am saving $2500 over having it done in ripoff-town Philadelphia.

Came to trust there help in March of 2026 it's now August and they didn't want to tell me I had…read moregingivitis and needed surgery. Teeth bled the whole entire "cleaning" process and they never truly told me what was wrong. I had so much buildup and plaque on my teeth with yellow decay. I was told everything was just fine and it was NOT !!!

Best dentists on the northshore. Highly recommended. Been using them for 20+ years......read more