The front desk is very unprofessional. I arrived at my appointment 15 minutes early then sit there for additional 45 minutes. I repeatedly asked the front desk about my appointment time. Then the lady informed me that she gave someone else my appointment then laugh about it. read more

Messed up a simple cavity redo, face was bruised for two weeks and tooth still hurts worse then before

Ive always been afraid of the dentist and i have really bad anxiety so i was crying the entire time but they did amazing i chipped my tooth YESTERDAY and got it filled and a whole treatment plan today:) everyone was super nice and helpful throughout the process read more

My filling was done shoddy, and had to be redone. I spoke to the manager, who was useless. Just blew it off and walked away. I called the other manager Erin who works upstairs, who was worse. She was rude and unprofessional. Never go to this place! read more

We've been going here fir years but once my daughters braces are off, we'll never return. We don't have dental insurance. Most medical offices give you a discount for being a cash customer. Not this place. And I found out today that their prices have recently almost doubled. Something I had to have done a year or so ago was $99.00. Today the exact same thing was $179.00! It's not even close to being worth it. read more

I would give this place five stars for getting me in the same day for an emergency and the friendliness of the greeter. Other than that, I believe there are a bunch of amateur dentists working here. I had a throbbing toothache and I could not get in to see my dentist again. I called my old dentist (out of state), and he suggested they grind my tooth down a bit and check my bite. After taking an x-ray the doctor acted like I was the doctor and just did what I said. He did not really examine the x-ray. Nevertheless one day later I developed a throbbing toothache. I called my regular dentist for amoxicillin who had told me this was just a sinus infection affecting my back tooth. To make a long story short, I got an appointment to see my oral surgeon. After they took the x-ray, he showed me it was very evident this tooth (that had a root canal) was abscessed. He immediately had to extract it. I am shocked this clinic did not go the extra step and neither did my regular dentist. Nevertheless I will be changing dentists and thank God for my oral surgeon! read more

My Family has been going here for years. Dr Cantrell, bless his heart sure got a workout today extracting one of my teeth that didnt want to cooperate. He explained what was going to happen with both of the options I was given. And I chose the extraction. I got local anesthetic and didn't feel any pain, only pressure. My hubby & kids have had our teeth cleaned here for years and have Always had a great experience. I would definitely recommend anyone to go here! read more

Been there several times over the years, and I promised myself that I would not allow them to give me another bad experiene. Literally thousands of dollars spent here and I get treated like a nobody when I needed them most. My money will be spent elsewhere this year, I can't believe you didn't listen to me at all, gave me the wrong prescription, gave me someone else's prescription, didn't even look at me, didn't ask me if I was even in pain. Now I'm here, hours later, in tons of pain. It's saturday night and now I'm not going to get sleep for a 4th night, which is also something you never asked about. Very unprofessional but most of all, very un-caring. The receptionist did her job though. read more

I've been to Louisiana Dental twice. I had two different Doctors, both of them were fantastic. Their staff is amazing. I had to have a tooth pulled the second time. It went very well. No pain. I was so happy. Thank you Louisiana Dental. read more

The greeter people were nice and got me in quick but the dental hygienist kaylie was so careless about cleaning my teeth and it was so painful. I almost left in the middle but I wanted to see the dentist. The dentist showed up for not even a minute and didn't say much then walked away without even saying bye or have a nice day. I will never go here again. They did a terrible job cleaning and I left hurting and concerned that she scrapped my teeth up. Don't go here. Also, I asked for braces and the dentist didn't spend even a second to talk about my options. read more

AVERAGE ON THEIR BEST DAY. We have been regulars here for years. It's not the greatest, but was convenient and accessible. Location I guess. DISAPPOINTING - I had a planned appointment, arrived early and was put in a chair to wait 45 minutes but still didn't see the dentist for a scheduled appointment! I got up and left!!! They didn't even bat an eye. My daughter's filling she did a few months ago even fell off! CUSTOMER LOST. I won't be going back here again. read more

I was asked how I was paying about five times from different people like I couldn't pay for it then my appointment was for 1:30 I was seen till 3 by the doc till 3 . By this time I'm ready to go so we did xrays (that they kept having to repeat over & over) then I was seen by the doc and told I would have to make another appointment to getting anything done when I told them what I was coming for . read more

Worst dental clinic I have ever been to. I was a patient there for a few years. Went through about 6 different dentists. Bad attitudes and poor dental work, in my opinion. Office staff was "snippy". Dentists seemed to me like they would rather be someplace else. I don't know why I went there so many times except that I thought it would get better. Not. read more

Do NOT use this office for your dental needs! Their office staff, although friendly, is disorganized. They do not coordinate anything. Also, they use poor quality materials. I went in for a simple crown as my previous crown partially came off. I was there for three hours!!! I work full time, mind you, so this was time away from work. I left with a temporary crown that cracked off 1 1/2 hours after I got home. They told me to come back to get another put on which I did. That one cracked that night. They tried to blame it on me saying I had a "hard bite". No, it's because their materials are poor quality. I asked them to ask the lab to speed up the delivery of my crown since I could not keep a temporary crown on and, to their credit, they did. When I found out it had come in, I asked if I could come in that day to get it placed since I had no temporary crown. I was told "yes, if you come in before noon, we can do it." I drove there, missing work yet again, only to be told no, they could not do it after all and to come back a few hours later. I asked why was I told to come in if they couldn't see me. They could not explain. I still do not have my permanent crown but have an appointment next week. After I get my permanent crown placed, I will not be returning to this office. read more

I do not recommend this place at all. Calling ahead when scheduling my appointment I tried to get prices on procedures so I knew going in exactly how much everything I was having done was gonna cost me they refused to give me my price. They refused to give my current dentist the price as well who tried to help me in advance because I need to be seen by an oral surgeon. After procedure being done they did not give my mother any post care instructions like she was told they would they just wheeled me out to the car and left. Then did a half-a** job on my stitching on my wisdom teeth at the bottom which caused a lot of pain. Refuse to help solve the problem without charging $200 more before hand. Gave me Tylenol as a pain relief for the intense pain they caused. Secretaries were not pleasant or helpful with any of the experience either. In the end I was quoted from the start $400 for sedation and that my insurance was going to cover four wisdom teeth to get extracted but came out paying $800 total and left with a mouth and intense pain! read more

Just recently started going there, got a couple fillings and a root canal done there and everything was great. Every time I have been I haven't waited more than 10 minutes. & I Love love love Dr. Wallace! My kids and I will definitely keep going back to see Dr. Wallace read more

If I could give 0 stars I would I've been taken advantage of several times by dentists in the past (I find out by reputable honest dentists that certain fillings were unnecessary, those said filled make my mouth hurt now and weren't even needed and it's happened at more than one office). I'll admit I'm suspicious now after so many bad experiences but when Louisiana Dental Center insisted I give my SS# (something in 29 years I've never had to give to a dentist) red flags went up and I walked out...not going to let another dishonest insurance grubbing dentist in my mouth Be cautious, if my primary care physician doesn't need my social, the past 4 dentists I've been to didn't need my social, why do they? Looks like I'll be driving to FL to see the only dentist who's ever been honest and NOT hurt my mouth read more

I've been going to Dr. Lestrade for about a year and a half. She's great. Having her as my ortho made me not even mind having braces. lol She's always smiling and in a good mood, and is one of those people who brighten your day. Now that I just had my braces taken off, I may have to find another excuse to go back. lol read more

I have insurance so obviously I can't pay a lot of money and needed my teeth done. The lady knew I had insurance but instead of giving me a regular clean she gave me a "special clean" for $650 and didn't tell me I would have to pay that until I was done with my cleaning. I told her I only wanted what my insurance can cover. So I ended up paying that bc I didn't have a choice. I decided to give the place another try and get my tooth filled (which I knew insurance didn't cover) so I was okay with that but then she told me it was $1000 to do the fill. So I ended up leaving and going to doctor Sullivan in Covington and he did a amazing job on my teeth and only paid $200. Louisiana dental in Covington is a absolute rip off and I wouldn't go there again. read more

I'm new to covington so I searched online for a dentist and came across LDC. I made an appt with Dr Rayburn and it was the worst decision I've ever made. She filled several cavities but messed one up somehow so now I'm in pain 24/7. She claimed I will probably need a root canal on the tooth she filled, even though I never had trouble before she messed with my teeth. I wouldn't go back here for anything. What I'm experiencing is not just a toothache, it's the entire side of my face and jaw that is in excruciating pain every single day. So now I'm forced to pay out of pocket for someone else to fix her screw up. If you must go here, skip Rayburn. Sweet lady but seems very absent minded and obviously makes a lot of mistakes with patients. read more

I would be hard pressed to give LDC COV one star all though the receptionist was kind it should go to her I went to get dentures when the dentist was examining my mouth he noticed a lump inside my left cheek and had the surgeon look she said it needed to be removed for biopsy they asked me to come back in a few days instead of the surgery some clown wanted to fit me for dentures he began with the pink fastest he was in a hurry got it all in my mustache shirt ECT came back told Mel had to go see the surgeon brought me In laid down in the chair and waited 40 min finally the surgeon comes in examined the lump said she would be right back and she would proceed two min later a nurse or whatever she was said oh did I tell u this is going to cost $925 I didn't know what to say finally I pulled the little Bibby off and by that time the surgeon had returned I told them both l am a senior citizen on medicaid and you people are scam artist with no concern for patients it reminds me of a production line get it done get it done quick and make that All mighty buck I don't know if the lump is cancer or not yet I would never set foot in one of their centers ever plan to let the stockholders know read more

Went there because it's close to my house. I got my 4 wish dome teeths pulled out, came home with heavily bruised cheeks on both sides. Got a filling and have to came back for root canal because they went in too deep and touched the nerves in my tooth which caused infection. I won't recommend this place to anyone. read more

Absolutely terrible experience. I was charged today to see a second dr after my first one did not fix my problem and was no longer with the practice ( this all happened within a one month period). The second dentist was dismissive and told me to ignore the problem. Charged me again but did not even work on my mouth... at all. When I called to complain I was told another drs opinion would be an additional fee. The supervisor I spoke with was rude and condescending. I will never return to this place. What a joke. read more

I haven't completed my course of treatment here, but so far, this is the best dental experience I've had in decades. I've moved around a bit, so I've seen quite a few dentists over the years, and most were bad to mediocre. But these folks are awesome. So good, in fact, that I've been coming here even though I live 1200 miles away (disclaimer: my grandson is nearby). Drs. Ferrage (general dentistry) and Snitzer (periodontist) are awesome. They are friendly, competant, and explain all of their work. I had a particularly difficult extraction, and Dr. Ferrage did it with minimum pain and suffering. The office staff is efficient and pleasant, and the office atmosphere is relaxing--never had to wait more than five minutes, though. I'm waiting for my restorations (false teeth) to be attached to the implants, but so far, everything is great, and I am saving $2500 over having it done in ripoff-town Philadelphia. read more