A long time patient of Dr Mann. He is the kindest most patient doctor I've ever dealt with. His staff are fantastic as well. You never feel rushed and always feel like you're the most important person in the office. And a special shout out to the receptionist Jackie. What a kind young lady. Good luck with your nursing future. You have a great attitude. Great to meet you Be Well All Bob C Chicago read more

My original PCP left the organization therefore I had to select a new one. I've seen the new one 3 times and had to wait for an hour minimum after my appointment time before I was seen. The staff state that this PCP talks quite a bit and is known for running late in all of his appointments and acted as if this was acceptable practice. I came to see my OB and and my appointment time was 2:30. The app said 2:15 arrival time for check-in. I checked in online and arrived before 2:30. I was told they needed to see if I could be seen because I need to be here at 2:15. I asked why if I was already checked in and my appointment was 2:30. The receptionist ignored that, told me to have a seat. Then someone walks out and tells the receptionist to tell me they'll see me but now I need to wait. It is utterly ridiculous that I showed up on time, already checked in but need to wait until the feel they can see me. Especially when their own practitioners run over an hour behind and you're expected to wait. read more

I come here regularly since this is where my doctor is located. Dr.Szabo is my doctor. I've seen her for years. I really like her manner when I'm there for check-ups and it helps that she also has a good personality which puts me at ease. FYI, I'm a coward with doctors and dentists so when I find a good one I stick with them. Dr.Szabo is the best and I'm happy that I connected with her. read more

This was my first experience with Northshore (now Endeavor) Med Group, other than getting one of my vaccines at one of their clinics a few years ago. I've always gone to Northwestern Medicine because I worked at NU and so we had a preferred extra discount with NM docs. But now I don't have NU's insurance anymore, and my insurance is terrible regardless of where I go, so I don't have to go to NM. SCHEDULING LOGISTICS My health anxiety was bad this morning so I decided to go see a doc to have something that has been nagging me for months checked out (and I didn't want to go to immediate care). I wanted to get in ASAP so I wouldn't sit around freaking out even more or back out of the visit. I tried NM first, but my PCP left the practice and they don't allow you to make an appointment in the online portal with any docs you haven't previously seen, which is annoying. And it was too early to call their phone system. On a whim I tried Northshore because I technically have a MyChart account with them. It was so easy to make an appointment in the portal, even for a doc I'd never seen before. They had a lot to choose from in internal med and family med at all their locations. I ended up choosing Dr. Curtis Mann at Mt. Prospect, because it was the earliest available slot. A+ ease of appointment scheduling at 6am in the morning before they even open for a 9am visit. THE VISIT The office space is fine -- not fancy or modern, but I don't need fancy and modern. I need a clean space and kind people, and this delivered. The front desk staff were very nice. I was taken back on-time and didn't have to wait too long. The medical assistant was super sweet (I didn't catch her name, unfortunately, because I'd love to give her a kudos here) and she had a great bedside manner. She knew I was freaking out because my HR was like 127 bpm, and she was making sure I was okay. (I was...just anxiety that always happens in a medical office). Dr. Mann was fantastic. I'm highly annoying as a patient (I know just enough about a medicine to send myself into an anxiety spiral. I'm 100x worse than people reading WebMD with a headache and thinking they have a brain tumor -- I used to TA anatomy and physiology classes for years and I'll read PubMed articles for every possible diagnosis that aligns with my symptoms. I have just enough grad school science/medical courses to understand about 85% of what I read in med journals, which makes me very dangerous to myself lol). I am the reason I didn't go into clinical care as a profession -- I wouldn't want to deal with me as a patient, so whenever I get a doc that doesn't look like they want to murder me out of annoyance, I am happy. And Dr. Mann was very reassuring and empathetic (and fortunately, as anticipated, I was freaking out for no reason, but he didn't make me feel stupid for being worried). I never felt rushed, either. We'll see if I still think it's 5-stars when I get the bill to see how much the price is inflated when my insurance won't discount anything (it's always a gamble with my insurance. I probably should've self-paid). But, I really liked my experience with Dr. Mann (and the whole group). I am considering going to him again this spring for my annual physical, since I need a new PCP and no longer have an insurance incentive to go to Northwestern. read more

I went there today in North Shore Immidiate Care in Mount Prospect.The Receptionist name Jackie A dark skin and young Lady Receptionist it looks like need to trained well in Behavior before let her Work in that Facility Desk.I came there at 8:35 Am And i Checked in with the Receptionist she didn't well to spell My name by many times repeating about my name.I offered her my Drivers license but she ignored.And She said i won't be get laboratory draw till its not 9:35Am and i said no Problem.And she added i will sure you.Too many patients came late there and Called for laboratory test and done.And i noticed the time passed nobody entering or called in Laboratory room.But i'm still sitting and waiting.I'm always coming in that Immidiate care for so long but for the firts time as a senior Citizen i'm mistreated by that Employee.But when i was in her desk earlier it seems to me she wants to argued of my being come early and she gave remark for sure you will wait. read more

It really depends on what doctor you choose or get if you happen to a do walk-in but the NorthSHore medical group in general is pretty great overall. They are very quick and their office is usually on point when it comes to ppwk, whether it be for work or during covid, they have been solid. Now, if you're looking for a new doctor, I hate to give him more hype because then he probably wouldn't be as available lol but he's such a great doctor. I see Doctor Curtis Mann and even though I'm no longer in the area, i still go see him. They do virtual appts as well of course. Though, i know they will now be connected to the Edwardsville group that is on the south side/burbs so the NorthSHore group should be easier to connect later in the year so they do and will be good with accepting insurances and what not. read more

It's gotten really worse, especially when I had to wait two hours for an ear infection. I only come back for my physical, but for immediate care, I don't think I will come back read more

The office is newer and a very clean facility. Having blood drawn is convenient, and the phlebotomists and office staff are really nice. NorthShore connect can be convenient. However, maybe this is just NorthShore in general. They take forever to answer the phone at times, with really annoying depressing hold music. Having dealt with my parents medications and questions too, they take sometimes over a couple days to fix a mistake, or act on a request/question. When someone is chronically ill, this is not acceptable. A great medical office and group, if you generally don't have chronic illnesses. read more

I went there tonight at 6 pm. Only a couple people waiting to be seen. I emailed ahead of time too. It is now 2 hours and my daughter is still not done. Ridiculous. Never coming back. read more

Northshore Medical Group - Mount Prospect - Waiting room. - Family Practice Near Me - Mount Prospect, Illinois

I have been coming here for a couple years through a recommendation from a friend. The staff is always very friendly and nice. Dr. Seyfert is such an amazing doctor! His bedside manner is very kind and attentive while being thorough and patient. I would highly recommend him as well as this medical office! read more

Dr. Mann & Dr. Seifert are both terrific! I love how convenient this location is for me--both geographically and in terms of their hours of operation--whenever I'm feeling sick. It's a huge advantage and I'm so glad that they're around! read more

I prefer NorthShore Immediate Health Care Clinic over Advocate's because you are seen by a doctor, not a nurse. They are courteous and thorough in their diagnosis. I prefer to use this facility as I am told the next appointment with my primary care doctor is 4 months from today‼ It seems as though I need to plan in advance for an illness or injury, which is absurd. I'll come here instead. The doctors are very caring and advise how gain wellness. read more

My mom went to give a urine sample yesterday and was told to stop by and drop off the sample the next morning. Front desk checked her in and told her to go to the window to show her sample. When my mom got there and was about to speak, the nurse cut her off and snapped at her to sit and wait. So my mom sat, but she was late for work and was told she would only have to stop by briefly so I told her to go back up to the front desk and explain her situation. Front desk said they would give her sample to the nurse, and as my mom was saying thank you, the nurse screams across the room to tell her she needs to sit and wait so she can check the sample. Front desk explains that she's late for work but nurse cuts her off too and tells my mom to come to the window. When my mom came to the window, nurse goes in and on about how she told her to wait and how everyone has to go to work. My mom had me on speakerphone because her English isn't great, and I told the nurse that she should have explained to my mom why she needed to sit and wait (so she can check the sample and make sure all the info on label was correct) instead of just rudely telling her to sit and wait. The nurse continues to cut me off as I try to speak. Overall, RUDE nurse. She does not know how to speak to patients or people for that matter. I understand that situations can be frustrating, but in no way was my mom acting in a way for her to be mistreated like that. read more

I have never felt more comfortable or cared for as I do by Dr. Gilbertson. She takes her time to listen to my complaints and is quickly available by Northshore's email system. She always fits me in when I need to see her. She is also my husband's doctor and he loves her as much as I do. She is such a caring professional and she does a lot to benefit Northshore. I would hate to think I would ever have to see another doctor. I recommend Dr. Gilbertson to all my friends. Dr. Seyfert usually covers for her when she is out (which seems to be never) and he is equally as caring and quickly responds. I appreciate that Northshore has an internet connection that can write to all my doctors there! read more

I just had my first visit with Dr Desai and she was super sweet! I was late due to traffic and the entire staff was understanding. She actually listens to patient and doesn't rush you through like many dermatologists do. It was well worth the hour and a half drive. read more

I've always had positive experiences here, but today was the best. I love that you can book appointments on the app and get in on the same day. Dr. Seyfert has been great every time. I am always called in on time and am never left waiting in the waiting room. Today I saw my doctor, got an X-ray, and got a blood test, and was out in 40 minutes. Everyone is also super nice. I highly recommend them. read more

We have been going to Dr. Julie Gilbertson for a few years. She is just a wonderful, caring person. She's a straight shooter and I love that about her. She's kind and very open. She sees me, my husband and our 3 kids. On occasion we had to see other MDs in this practice (they do walk ins which is a huge plus!!!) Dr. Cohn-loew (spelling?) is also a really nice guy and a very thorough doctor. I did not care for Dr. Mann at all- he just blows you off without listening to anything you have to say. read more