Would not even give one star rented unit which was not cleaned out was given another unit my items…read moreonly in unit less than 24 hr asked for refund Mgr was less than truthful on a lot of questions I had asked so let's see if I get refunded or not. WOULD NOT RECOMMEND THIS FACILITY. Had to at least give rating of 1 star to get off of this page if it wasn't for that they would not have gotten any good rating from me.

This place is amazing. The staff is above and beyond pleasant and extremely helpful. We have used…read moreStore Space twice and it continues to get better. James and Carly are always ready to make our experience flawless. If you need a storage unit and go anywhere but here you are settling for second best.

We have used Morningstar Storage since 2021. Our daughter attends the University of Tennessee in…read moreKnoxville and she comes home every summer. Mike and Beth are absolutely terrific. They are so welcoming and have helped us with our storage needs. They have very reasonable prices, they have promotions where you get a month free. We rent for 3 months at at time and come back again the following summer. The place is very clean, modern, and has everything you need to help you get your belongings stored. They have unique locks for sale that we have used multiple times. I firmly believe that ALL student from UT should use Morningstar

We were moving across the country from Nebraska to Tennessee. I called multiple storage facilities…read moretrying to find the right one. From my very first phone call to Morning Star Storage to the final point of moving in, they exhibited absolutely outstanding customer service. Beth was so helpful and accommodating to help me find the unit I needed; she even went down and took pictures of the unit to email me so I could see them from afar. Kathryn the manager helped me to make all the necessary coordination and arrangements for the drop, unload, and pick up of our POD. All the other storage units I called were not willing to coordinate with a POD drop off and pick up at their facility. Kathryn and Beth were both highly responsive to any phone calls or emails I made with questions or concerns. All in all, they made a very difficult process of a long-distance move extremely easy. I would 100% recommend this storage facility to anyone who needs a unit and wants outstanding customer service.

Rented a unit from them for less than two months. Had all of my furniture/ clothes/ everything I…read moreowned in there except necessities while my family and I found a new house to rent. Went to move my items out August 10th to find my unit completely infested with cockroaches. Went to speak to the lady working in the office and she said "We can't control what other people bring in." No solutions. No apologies. I have no choice but to move my cockroach infested things into my new home, which now I have to pay for an exterminator on top of the costs of moving into a new place. I called and left a message asking if there was any way to resolve this (I would think a good business owner would do something about this), but I still haven't received a call back. Regardless if "you can't control what others bring in", you can take preventative measures for infestations and refund people for the unit rent or SOMETHING. I will add photos of just a few of my things. Take your things somewhere else, people!

This storage facility has the most selection of sizes for the lowest prices. The lady that runs it…read morewas very helpful. She showed me several units and they were all super clean.

These folks are Great!! Prices are good, and they work with you!!…read moreGary is the Best!! He will help you with determining the size of the storage unit you need.

I've been renting from them for four years now and they have always treated me right. They are…read moreprofessional and always return my calls and messages in a prompt manner. Brian has been very kind whenever I needed anything.

we paid for a storage unit. And need to move right away. Our…read moreunit is paid for and the unexpected register fee. But we have not been able to get the axes code to open up unit. It has been 3 days now and have been sending endless emails Phone calls & txt. It is causing expenses on our end from not being able to move out of our place.

Everything you could want in a storage unit. They are neat and clean with super friendly workers…read more They are very accommodating and don't mind to help you when ever possible. Only complaint is the road leading in the back of the units. It's quite uneven but if you know how to drive you should be fine.

So far I've had a good experience. Clean and safe. Good customer service. Friendly staff. Great…read morelocation.

Great customer service. Well maintained…read more Safety measures. Fair rates. Climate controlled Forklift assistance Multiple entryways The staff will help you if you get lost inside. (So I've heard).

This place is awesome. Its clean and well kept, and has a good prices for both exterior and climate…read morecontrol storage. We have rented 2 storage units one of each and all of our home stuff is in good condition. We finally found a place to stay and moved all of our stuff out. So those 2 units are available. If anyone needs a good place to store everything from your home or from your garage I highly recommend this place.thank you Mountain View Storage.