When I was looking into trading in my B7 Alpina I went to test drive the Chevrolet Camaro this…read moredealership had, multi day ordeal, as a salesman kept the car and keys with him at all times. I finally get there on a lunch break to look at/drive car, only to be told by the same salesman, it's heavily modified, you aren't going to drive this, it's to fast you can't handle it. Considering my b7 Alpina had 540 hp, 0-60 in 3.5 seconds. I think the salesman just didn't want to give up his free ride from the dealership.

Gotta say that 5 stars doesn't seem like enough, and even breaking down at rest stop in the middle…read moreof nowhere. I would say they make it feel like it should be that way everywhere, and that's truly a understatement in my personal opinion. Brian was quick to look into our Ram that was dropped off in the middle of the night, and when we called them he was already working on it. I swear I am beyond grateful for this place, because they're definitely top notch people who actually care about their customers they serve.

Visited this dealership for an oil change on 11/12/21, and an overall good experience however I was…read morecompletely unimpressed with the service advisor, and his act. Pulled up to the service door at 07:25 anticipating it to open at 07:30 as the sign indicated. 07:30 comes, and goes, 07:35 comes, and goes, door still isn't unlocked. Walk around to the main entrance, and see one of the sales people. I inquire about the service department; "Oh, he gets here anywhere from 07:45-08:00." Then why in the AF does the sign say 07:30?!?! ‍ Anyway ... service guy finally comes in, tell him that I need my oil changed, and sorry, no I don't have an appointment, because when the light came on it was 04:30, and the dealership was closed. "I'm shorthanded because a guy quit last week." ... NOT my problem. "There's a 30 minute oil change place just down the street." Again, NOT happening. Finally asked for the dealership manager .... Change of tune ... "Oh, you know I can get it in right now, go have a seat in the lounge, and help yourself to coffee." About 45 minutes later, and $51.52 poorer for the experience I left the dealership, and continued my trip to Ohio. Also ... I got a cool plastic cup as a souvenir of my visit.

We are on year 3 with our Honda and love it! We are taking family in it to a wedding this WE! It…read moreis great for grandkids, travel, bringing lots of girl friends to lunch, shopping estate sales ETC... Love it

The service advisor made sure we got to a place to get the car fixed and saved us a bundle in…read morerental car fees and unnecessary travel as we were between destinations when the car's belt came off. We are grateful for this business.

I had a great Toyota purchase experience. Chad was very helpful with no high pressure extended…read morewarranty service pushed. That was great by itself. They worked with my bank and drove home with the truck I wanted. I live near Belleville so this was a trip for us but definitely worth it to purchase what I wanted.

Horrible service department. Complete scam artist. Stay away!!!!! They tried to scam me for 4200…read morein parts for a brake job. This after they did a brake job and I complained it was not right. They kept telling me the brakes were correct now they said they are not correct and it is going to cost me over 6,000 dollars because they are idiots. Again stay away and warn others.

Ok, so my partner and I were looking for a Camaro. We had a budget and couldn't go over it. He…read morefound our car with this place. We rode Greyhound to Effingham (round trip ticket was 58/person). The owner Dee Dee Muncy and her Bear Boyfriend picked us up at the "station" (it's a 24 hour pilot gas station and McDonalds combined). We rode back in a Kitty Kat, almost like a limo; very plush in the back seat. They drove us to their lot. Now let me tell ya, even though this is a buy here pay here place, IT DOESN'T LOOK LIKE IT. They do NOT get cars from auctions. They have personal buyers that they deal with. Kinda classy to me. Well anyhoo, they have some really nice cars on the lot and there was our new child. My partner took it for a test drive while I stayed behind and already knew we were driving back to Chicago in it Saturday evening. And yes, we did!! If you go to their website, it'll show you the cars she has. Among the other clean and sharp vehicles, PLEASE check out the double black Chevy SS Turbocharged Monte Carlo with the spoiler, mag wheels and sunroof. If we had enough money we would have bought that too!! It's so awesome!! Dee Dee runs a VERY clean dealership. She and her Bear Boyfriend are super duper friendly. She was so worried that we had traveled over 200 miles and weren't going to like this car. We got the car for a song!!! And it's beautiful inside and out. It was EXACTLY what we wanted!!! It's easier to do cash really when you deal with her because if you do, she'll be so kewl and knock a few dollars off of it for ya!! There's no kind of pressure tactics, they don't follow you around the lot. She sets it all up and your plates/title will be mailed to you. And if you want something she doesn't have, she has a locator service that'll find it for ya. She also operates her own towing company. It was an auto buying experience that we truly treasured. We already decided when we need another vehicle, we'll take that bus trip down to her. We were not scared to get on the road and drive down I-57 in our growly monster. Her cars are completely reliable. I know it's a long way to go to buy an vehicle but you'll be so glad you did, and you won't leave their dealership all bummed out/disappointed. Unlike many other places, what you see on their website...that's EXACTLY the way it looks in person. Arm yourself with some cash for the transaction and get there!! Let me tell you, it's a day long experience but it's a GREAT ONE!!

From the owner: Sale used cars, retail and buy here pay here Auto Detailing…read moreTowing Auto Repair - 618-483-2886

Kary's a great guy. He'll work hard for you. The car i bought ran perfect. Never had any problems!read more

I purchased a new 2014 Chevrolet Express 3500 Extended van & needed to customize it to my…read morespecifications. I started searching for running boards & found the ones I wanted (full flared). I also wanted a back-up camera & reverse beepers. Midwest Toppers & Pickup Accessories was the closet place to me that could do all the work & @ the most reasonable cost. I made the trip there yesterday (April 29, 2015) & 4 1/2 hrs later the work was completed & operating correctly. AWESOME!! Great guys & great job!!

When we asked questions about pricing and tried to negotiate, the owner's daughter was rude and…read morecondescending. It made the whole experience uncomfortable and unprofessional. In fact, within the last 24 hours we've had multiple people tell us not to go there and now we understand why. Customer service needs improvement. We will not be returning.

DO NOT BUY A CAR HERE!!!…read more What a nightmare of a car purchase.. On 10/24/2022 I purchased a used 2011 GMC Terrain from the Auto Mall of Effingham with an extended warranty(Alpha). It had around 81,000 miles when i got it. I had just broken up with my girlfriend and was raising my 2 teenagers by myself, I told Shannon I needed a reliable vehicle. The check engine light came on, on the way home from the Auto Mall. By December of 2022 it had left me stranded 2 times, far away from home, and cost over 700 in uncovered repairs. On 12/03/22 the engine blew an hour from home and I was left stranded again. I had absolutely no extra money for any of this. They would not take the car back at any point. The extended warranty they sell you is from a company called Alpha Warranty. I had to hire an attorney to threaten this company with arbitration for them to still only cover 5,400 of the 9,000 dollar remanufactured engine. I've spent over 4,200 dollars so far. I have had 2 different mechanics tell me that this car has the wrong bolts and nuts in places around the engine. After getting the new engine, its been one thing after another.. It has had 2 cat converters and is still giving cat codes I have had to get new injector rail, fuel injectors, oxygen sensor, spark plugs. The muffler was so rusted that it just fell off and I had to replace the exhaust system. Now on 7/22/25 not even 3 years after purchasing the car, it's undrivable and I am left making car payments on a vehicle that I cannot drive. I have spent over 6,000 dollars on repairs putting myself into debt and I have 2 years left to pay on this.. The car now has around 94000 miles. I haven't even been able to drive it 13,000 miles since purchase because it has been broken down so often. This is by far the worst car buying experience I have ever had. Please do yourself a favor and do not buy a car from the Auto Mall of Effingham.