Motorcycles - ATV - Lawncare Equipment - Snowblowers - Snowmobiles…read more Locally owned. 2-3 days out for a diagnostic 2 1/2 - 3 weeks out in labor.

I took my fifth wheel toy hauler to Utah RV Parts and Repairs in Garland, Utah to have my fridge…read morefixed. The "technician" determined that it needed a new cooling element. I paid nearly $700 for the part and replacement on my existing fridge. Long story short.... The new cooling element was damaged while being installed. I had a vacation coming up that was prepaid at 3 different RV Camps in Southern Utah, for 2 nights at each, for my unit and my neighbor also had a space for their trailer. There was still a few weeks for them to fix my fridge. Well.... The fridge didn't get fixed. They had it for 2 MONTHS, and I still don't have a fridge. I couldn't get full reimbursement from the RV Parks, so I am now out an additional $550+ for a vacation that I cannot go on. Now, Scott (the owner) has a plan. He will install a new fridge to make up for it and reimburse my RV Park losses. Fast forward another 3 weeks+.... I have a used fridge that was forced into the hole virtually springing the cabinet open, and a half inch gap above the fridge. There are 7 mounting screws in the freezer. One is at an angle, 2 others are tight and four can be turned with a fingernail. I have lost the nearly $700 paid for a cooling element that would have had a 3 year warranty, and have a used fridge (missing the top trim of BOTH doors) with no warranty, no reimbursements for a missed vacation, and a refusal to finish the installation because I called their work "pathetic". Nearly 3 months to repair an RV fridge.... and Scott is upset because I have an "attitude".

My husband and I bought a trailer from a guy that had previously paid and arranged for the ac and…read morefurnace to be replaced through Utah RV Parts and Repair. We reached out several times to schedule a time for them to finish the work. Left several voicemails and went through their online scheduler to try to get this done for months. They refuse to even contact us back. I mean they already got paid so why would they have the integrity to get the work done. I would avoid this company at all costs.

Dropped off a Husqvarna weed trimmer in March for a recall, after three weeks called, not ready. He…read moredid call back and stated parts might be received in a week or two but no guarantee. It has already been three weeks; therefore, I contacted the manufacture who basically told me nothing they could do and just wait and watch weeds grow. Contacted selling retailer; Lowes, and they, knowing good customer service, told me to bring it in the next day and they would exchange for a new one. Problem solved; or so I thought. Up until this moment, I had NO problem with Ken's Rec world, I was NOT blaming him for not having the parts, I was blaming Husqvarna. But that changed when I went to PU the trimmer. Went to Ken's next morning and at first, Ken actually said he cannot give it to me. MY PROPERTY and he says he cannot give it to me. BS. I told him he can, it is mine and if not it will be considered theft and I will contact the authorities and/or sue him. He said fine. He then changed his mind and said he will give it to me if I PAID FOR THE PART the, per Ken, is not even in stock and NOT installed on the trimmer. I told him to shove it. The part is free since it it is covered under a federally mandated recall due to the trimmer possibly catching fire. We exchanged a few words, he told me to leave; at which point I immediately left since his employees in the back were talking my way in a threatening manner. I then called Husqvarna and they agreed, the part is free, and even if the part comes in for that exact trimmer, there will be more trimmers coming in under the recall and he could use it under one of the others coming in or may already have. At this time, i am waiting for Husqvarna to call back since they are going to contact the Ken who is attempting to steal my trimmer. For what reason I have no idea. It sat in his back room, they have DONE NO WORK nor REPLACED ANY PARTS. I suggest anyone doing business with this guy, Ken, beware of his practices. On April 17, I did pick up the unfixed trimmer, thanks to Husqvarna contacting Ken's and getting him to release the trimmer. It is not repaired, and I know that. However, Ken had contacted Lowes in regard to me, and not sure why, other than to stop any deal I had with Lowes in regard to exchanging the unit. I guess he thought he was doing the right thing but it appears he was just interfering with the exchange. So in my mind, his review would be at a minus not just a one star.

Buyer beware! Please avoid this place if you want to avoid bad service, over pricing and horrible…read morecustomer service. Where to start with Ken's? We first took our Craftsman ride a mower for a complete tune up before the spring season. Ken's had it for months before it was completed. We then picked it up thinking it was complete and paid the (expensive) bill. When we went to use it, Ken's had failed to actually put a belt on the drive. I then had to return to Ken's, which is about 40 miles from my home. They said that they had noticed the existing belt was the wrong size but just left it without replacing it with a proper belt. You'd think a complete yearly check up would come with a new belt, no. They didn't even mention that the mower was being returned without a belt. Secondly, I should have learned from my first bad experience. We took our rototiller to have the engine checked and they told us the motor was no good. We then received a call from Ken's saying the motor was shot and to come pick it up. When I did go to pick it up, they said they had thrown the 700.00 tiller in the trash because I wasn't prompt enough. A phone call telling me they were going to toss the tiller? NO! Just, sorry, we through it out. Please avoid this place if you want to avoid bad service, over pricing and a blatant disregard for the customer.

I have emailed them 4 times with questions and no response. They have a 7 day return policy that I…read moream now past with all my questions not answered. I am out $300 for a steering wheel. I tried to reach out to them even via instagram to get their attention on for help as well. I have had absolutely no help from this brand. I emailed shop@greasemonkeygames.com as instructed by their email as well as their website says.

great place to take your toys. The had me in and out in a hurry. Friendly service. I will go there…read moreagain

Always pleasant and go the extra mile to make sure I get what I need. Never feel pressured or…read moreignored. Great group of people. Kudos to all! Bob P.

Very happy with the service I received at T&N and the savings were significant compared to taking…read moremy UTV to the dealer for service. I wanted a Spring Tune Up for an older RZR and Tracy was very willing to do the work and at a cost that was at least 30% less than the dealership down the road was charging. Work was completed in a very timely manner and Tracy ran me through some "Do's" and "Don'ts" to keep my machine running at its best. He kept the old parts to show me what was changed out and made sure the machine was tip top before giving it back. He works on just about anything with an engine here and there were a slew of 4 wheeler's, 2 wheeler's and UTVs at his shop that he is working on. I will recommend this place to all of my friends and family going forward.

I had to call them twice to get them to answer he said they were off the clock at 500 PM I told him…read morehis business should be available 24/7 he did not want to quote me on service of my Can AM. Looks like he only does select work not all work on my Machine. With that attitude won't be long when he runs out of bussiness and has to close Doors. Don't contact them unless you want to be disappointed

One of the most knowledgeable mechanics in the industry. Honest, accurate and fair. Comes highly…read morerecommended. Will recommend all friends and family in the area. Thanks! Gave me an honest opinion if it was worth fixing or if I should invest my money into a new one. Was accurate with the time frame of repairs and costs were cheaper than big dealers. RZR runs awesome for years now. Will take all my future business here.

Direct and Honest! That is what it is working with Golden spike. We have spoken to other companies…read moreinquiring info and you are ran through hoops and not one single place has been direct and honest till speaking to Kevin Buttars at Golden Spike. No one had to go and speak to a supervisor to get the price of the machine. No one ran numbers thinking you should spend more. No one up selled things that broke warranty. It was a good feeling after coming home with the toy we wanted. Thank you for being direct and honest.

Jared set us up with an awesome machine. Working with him was extremely easy and he was…read morestraightforward and friendly to talk to. Couldn't be more grateful to Golden Spike for the great experience and would recommend them to anyone looking at off-road vehicles! Thanks Jared!

Colin is excellent and great to deal with. Been servicing our wave runners for 15 years. Excellent…read moreservice

Took my motorcycle in here, they told me it would be done in 2-3 weeks, the bike was in there for 4…read moremonths and they didn't do a thing to it and on top of that charged me for an hour of work. So the bike still has its same problems and it cost me money. I would not recommend this place to anyone.