Holy shit where do I start? So me and my boyfriend have been here for a good year along with many of my family members and friends that we recommended. We brought in our cat who had an infection in her uterus. The Vet mike, told us immediately that we need to take out all her lady organs. He said it won't be more then 350$ total for it! So we weren't surprised as the prices always seem great here! We picked her up the next day and the total was 700$. My boyfriend wanted to talk to mike but he wasn't in! So they brought us "Carrie" the most unprofessional woman ever and she was the office manager. We explained that we were told it was gonna be that price and that we even SIGNED a paper for the estimate to be cheaper. Me and my boyfriend are never disrespectful to anyone especially a place we highly respected. The lady was getting very angry and upset and said she could take off 40$ and then get mad at mike and we said no! Don't get him in trouble and also 40$ isn't really gonna help us, no disrespect. Her exact words ." I will wave 133$ and then you can take your business else where!" I said what! We love you guys we don't want to go else where! And she said " well it's now coming out of our pockets and we have a loss now!!" As she yelled! And we said omg why did you say that to us and she kept going " we make enough money here, we don't need your money." She walked away and started yelling infront of the customers saying we just aren't getting anywhere! My boyfriend said but you just helped us by taking the 133$ off , why do we have to take our business else where?? And she was so mad and was snarky laughing and went into the back!!
We called the OWNER, and we told her the situation and she said " I'm sticking by my workers side , I'm tired of bending over backwards for customers for 29 years" um what? So you give up on your business ? The reason we even called her was to just let her know, that over 133$ of them loosing she kicked is valid customers out! And the owner totally agreed !!!! This means this place is all about MONEY guys ! Not our little animals! I wonder how many other people she kicks out for other discussions that she can't handle!
Guys! I never wrote reviews before but I HAD to tell you guys this because no body in that place cared about our feelings! Horrible and sad that all they care about is money! Please do us a favor by not wasting your money on these people especially if you are ever going to kindly ask why the price changed so much .. my god. read more