I chose Jackson initially because he was local. After speaking with him I knew he was the agent for…read moreour family. He was thorough and thoughtful in assessing our needs and made recommendations accordingly. We look forward to a lasting partnership.

I got my auto insurance completed quick and easy through Jackson, and he was very helpful!read more

Thank you Jacqueline so much she was so helpful and understanding I appreciate your help and…read morethanks for your patience

GREAT customer service and they will give you the best price on insurance for full/liability I…read moredefinitely recommend this business to everybody. The best representative there is Jacqueline J. her work ethic is perfect and her care for her customers are exceptional.

I have never in my life had to deal with a more incompetent company!! I have been dealing with a…read morequadro and dispersment for 6 months. They have lost paperwork and no one knows what is going on. I was to get my money months ago per one employee. Then another says my paperwork is not filled out right. I think it is time to get my lawyer on this. Do not place your money with this company.

This agency provides very quick turn around times and excellent rates…read more I would highly recommend to friends and family due to their excellent service!!

Bri is amazing to work with. Super patient and very professional. Great service all around.read more

Did a great job while i lived in indy, helped me when i transitioned out of state and on the road.read more

I've been with Leland now for 9 years and he is the best agent! He goes above and beyond for his…read moreclients to endure the best service. As someone who works in the service industry myself I take great pride in finding someone who cares about people as much as I do. Any time I've had a concern he is always there to help and guide me through my claims and insurance questions. Leland is great and I highly recommend him- these reviews below me do not do him justice!

I am not from Indiana but got into a stupid accident here because Some girl did not look while she…read morebacked out of her parking spot I called to get some help about filling out formed since I was making a claim from her company. They told me I could come in and talked to them and explained in detail all the forms I needed.

Kellie and her staff are very helpful and exceed expectations for their customers. I'm very pleased…read morewith the service I have received.

Kellie Taylor and her staff have been awesome to me over the years. I've trusted her to insure…read morethree vehicles as well as other policies. If you are looking for an attentive and dedicated agent, you can trust her to get things done and with great care and professionalism. Thank you Kellie!

Tiffany always does a great job, explaining, discussing and getting what I need done. I've had…read moreChuck Schoolcraft as my agent since back in the 70's. thank you for you professionalism.

My parents moved from Tennessee to Indianapolis in the mid 1950s. Since they've been here, their…read morehome and auto insurance coverage has been through Chuck Schoolcraft. And as an adult, I've had auto coverage through Chuck as well for the last 35 years. Chuck, and his staff particularly Tiffany Coffey, are professional, knowledgeable, detail oriented with top notch character. They have seen me through many of life's "curve balls" circumstances with compassion, flexibility and attentiveness. And yes they're like family! Would I recommend them... Hands down, no contest! Thanks Chuck and Tiffany for all you do!!!

This is why I don't recommend this place for car insurance because if you have 2 accidents that…read morewere NOT YOUR FAULT THEY WILL DROP YOU SO DAMN FAST!!

If I could give a negative five-star review, I would. This has been the worst experience I've ever…read morehad with an insurance company. Their commercials may be entertaining, but don't be fooled--everything seems fine until you actually need their help. After my accident with a deer, I was informed that my policy included 30 days of car rental coverage. However, the body shop told me that the part needed for my car was on indefinite backorder. When I reached out to my insurance company, they simply reminded me that I would be responsible for the rental costs once the 30 days were up--no exceptions, no flexibility. So I had no vehicle for two of the three months while my car was being repaired. To make matters worse, the deer hit my front bumper and front tire area, yet they refused to cover the cost of replacing the damaged tire, claiming it wasn't part of the accident. How does that make any sense when it's the only tire that was damaged in the exact spot of impact? This company does everything possible to avoid paying claims and making things right for their customers. It's clear they prioritize their profits over their policyholders. I regret ever signing up with them, and if I never see one of their commercials again, it'll be too soon.