They have had our insurance for 20 plus years. The staff is always and nice and accommodating. Easy…read moreto deal with and they seem to have my best interests. Definitely would recommend.

We have been with Dan Blackley for many years and I've dealt with Tia and Connie mostly. They are…read morealways helpful, kid and professional. I would definitely recommend this agents office.

Amazing company with great rates, nice professional service team with excellent customer service…read morewhen you need questions and or answer!!

Kellie and her staff are very helpful and exceed expectations for their customers. I'm very pleased…read morewith the service I have received.

Kellie Taylor and her staff have been awesome to me over the years. I've trusted her to insure…read morethree vehicles as well as other policies. If you are looking for an attentive and dedicated agent, you can trust her to get things done and with great care and professionalism. Thank you Kellie!

We've been customers for 10 years and never had an issue (but also never filed a homeowners…read moreinsurance claim). The one time this year we had an issue, the claim process was miscommunicated and mishandled. We're taking our insurance business elsewhere because if you can't assist when we need it and just excel at sending birthday and holiday cards, we need a new agency.

DO NOT DO BUSINESS WITH THIS MAN. I have had insurance for many, many years and have always asked…read morefor a $1,000 deductible. Ross put me into a 1% deductible of State Farms value of the home. Ross told me State Farm switched to a percentage rating in 2018. Three other State Farm agents told me that this policy changed in Indiana in the last 2 years. I never knew there was a percentage of the property option. If when I first got the insurance and State Farm was changing the normal deductible policy of all insurance companies, this should have been explained in detail and he did not do that. I asked for $1,000 and he gave me 1% relying on the fact that most people do not look that closely because most agents are not liars. I also found out I could have had an option of 1/5 percent. He never advised me of that. I was leaving Farmers and getting quotes. He wanted new business and he lied to get it. Are you aware all policies with State Farm in Indiana, If you are just now checking and finding out your deductible is a percentage and you were not advised please log on to Facebook, I Hate State Farm, and join the lawsuit. Do not believe anything that comes out of this man's mouth. He confirmed he lied to me when he said you can sue me, but you will never win. It was obvious that others have already confronted him with this problem.

Not all Insurance Agents are created equal, and Jim Crinklaw has provided Five Star Service for 25…read moreYears, we were rear ended, twice, once in each of our two vehicles, within a one year period, with one collision involving an uninsured driver, and Jim Crinklaw saw to it that our vehicles were repaired or replaced.

I've been with Jim Crinklaw's State Farm Insurance office for over 30 years now and they have never…read morefailed me. Through storm damage, car collisions, appliance failure aftermath, and other insurance needs, Jim and his staff always handled my situation with care, professionalism, competence, and integrity. I'd never trust my insurance needs to anyone else.

Some of the Best People ever to do business with. Quick turnaround on changes to policy due to…read morechanges on needs. Al ways Quick to respond on any issues or questions I've had.

By far the worst insurance agent and customer service I have received has been in Indiana. This is…read morethe second insurance agent that I have had in Indiana: lots of issues in the transfer of insurance that have had a financial impact. Fortunate that I can afford to pay it, but important to note that this is not a reputable place to get your insurance. Been a State Farm Customer for years. So much for like a good neighbour State Farm is there.

I was dealing with some slimy property management issues when being told I must provide…read moredocumentation that proved my property management was listed as a "Additional Interest". I'll admit, I called very emotional and I just was not sure what to do and was feeling really upset with the world because every phone call I was making that week was ending up the same cycle: I call, someone picks up to metaphorically/physically roll their eyes over the phone, be unhelpful and move on. Not with Cari Hammer though - Even through the emotional outburst I just couldn't control anymore, Cari was not only able to help me through the issue she could directly make an impact on but she also restored some faith in humanity and community. Frankly, she just did her job and went the extra mile by providing an empathetic voice and ear to me. In that moment that was all I needed/wanted. Overall, I just really appreciated the care that I received that day, so much so I wanted to make sure I left a good review before I forgot about that experience. I thanked Cari over the phone many times, but I just cannot emphasize how needed that experience was for me.

Messed up my billing for 2 months, and couldn't get it right. Lied in August saying that they made…read morea billing error, and that was why it was lower. THEN ASSURED ME THAT IN SEPTEMBER IT WOULD BE BACK TO THE AGREED UPON AMOUNT. Well now it is September, and I owe an exorbitant amount for the month. God only knows if it will be right next month. Unacceptable service.

I transferred from a previous State Farm agent to Pete several years ago, and I have always found…read morehim to be both prompt and honest in his responses to me. In addition, a shout out to his office staff who also eager to help!

I have been with State Farm for 4 years now and the customer service has always been great with…read morePete and Jennifer! Very quick responses and they always take the time to walk you through and explain things if necessary.