They have a very relaxed atmosphere. Dr Sykora is professional and has a calming presence. The…read morestaff in front and the assistants are professional and caring. Great experience for a dentist (and I don't like dentists)! I haven't had any work done yet. I am scheduled for a cleaning and a small cavity to be filled soon. B

I went to this dental clinic a few times for cleaning, and a crown. The dental hygentist was…read moregreat, but after I had the crown I discovered that that the crown didn't cover all of my other tooth. There was a space above the gum. I complained to the dentist (woman) and her response was " that is how I always do it". That was all it took to look for another dentist cause I have 4-5 crowns that need to be done. Also my current dentist told me that now my other tooth is is susceptible to decay, that will cost m we 1-2 thousand dollars to fix. I think that if they want this off of Yelp they should refund my money. Cause I am not sure I would trust them to do what is needed to fix the issue.

I have been a patient of this clinic for 20 years, and I admittedly had some apprehension when,…read moreabout 2 years ago, we received notification that our long time, beloved dentist was planning to retire. Along with me, no less than a dozen close and extended family hung on as the practice transitioned to Dr. Corey Bickler. We have all been really pleased. Ranging in age from teens to 70's, we've collectively had same-day crowns, implants, cleanings, and treatments, and the care, experience, and quality we have experienced has reinforced our confidence that Dr. Bickler has the same commitment to his patients that we're accustomed to. All of the staff at this clinic are excellent. The high quality work is increasingly cutting edge, and I would confidently recommend this friendly, professional practice to anyone.

This is a really great office, caring staff and dentist. Highly recommend their great careread more

My dentist is ahh‐amazing! I wasn't even concerned with Covid because I know how clean and…read moreprofessional my dentists office is. As I anticipated, their safety practices exceeded my expectation. They only hire the best. Dr.Cochell is thorough and kind. She's gentle and makes certain I understand everything she's seeing and how I can prevent future problems. Our family loves Cochell Family Dentistry!

What a wonderful experience. Started with a thorough cleaning and I decided to move forward with…read moregetting my front teeth fixed. Dr Christel does amazing cosmetic work. They look fantastic and I could not be more pleased. I definitely recommend this practice. They are dedicated to quality care and take the time to clean, examine, and explain options. They don't have a large staff but I find it refreshing how they manage and run their practice.

Took 1,000 payment for braces within 2 mins of receiving card information, set appointment. Then…read morewhen arrived they turned us away because of another family members past due bills on their children. They say I'll get the money back in 2-3 weeks and I need to find a new dentist office. Sketchy place.

The front staff is very unprofessional. They are rude and unwilling to help you with any issues…read morewith insurance or billing. They put you on hold for long periods and "accidentally" hang up. They always have an attitude about the simplest things. They also give attitude when you want to reschedule. Only reason I didn't give it a 1 star is because the dentists are great! They should hire better people or retrain their whole front staff.

Great professional service, with a gentle touch. I have the worst times at the Dentist; not here…read more They know what they're doing. Thank you, -Jon

Very kind and professional. Offered full service dental, and if they can't do it, they refer you…read moreout.

I had a few fillings done at this office and one started to hurt. I revisited them and they assured…read moreme it was all normal. I got another opinion and the new dentist fixed the pain due to the filling being too high. After each visit I paid exactly what I was told to. Exactly a year later I was called non stop about a large balance owed that was late. They said they were behind on billing and are cleaning up their books and that I had to pay it now. Its bad practice to bill a year later and demand money on the spot. Lisa is a very rude person and was unwilling to help. She also calls 3-4 times in a row like an immature kid. A few days later it was sent to collections. Overall a horrible experience and wouldn't recommend this office to anyone.

I was referred to this office by a close friend whose father was a dentist here in Salem. According…read moreto Waterplace Dental's website, Dr. Nakagawa is considered a compassionate dentist, which really resonated with me. I have been seeking a new dentist and I had thought I made a wise choice. I cannot understand the hostility which Dr. Nagakawa displayed towards me. I am extremely disappointed.

All 4 of our children have had their wisdom teeth removed by Dr. Swiderski. He is very…read moreknowledgeable. We felt comfortable talking with him about our options. He sends you home with complete instructions on what to do for after care. He calls you himself to check on how you're feeling and see if you have any questions.

I'm only ever here when I have something catastrophic going on with my teeth (stating the obvious),…read moreand this last time it was a very infected tooth where the infection was taking out bone, affecting my sinuses, etc. I was a mess, because my teeth hate me. Dr. Swiderski told me that TWO teeth needed to be pulled, because the one next to Bad Tooth was loose (fine, just a little) and the infection had basically caused too much bone loss. As is my way, I tried to air a grievance about this (and yes, I actually said "I'd like to air a grievance!"), noting that my Googling was surely as good as Dr. Swiderski's several advanced degrees and his prestigious residency at the Mayo Clinic. Perhaps not surprisingly, I was shot down, albeit nicely considering I was of course talking nonsense. All of the assistants are wonderful too, as I kept warning them that "I'm a baby about this stuff" and "it takes a lot of novocaine to work" and making the sad face of dread. Oh, and the x-ray apparatus they have is very high-tech! Regular plates hurt my mouth because I have mandibular tori (which I didn't even know weren't normal until I was an adult), but here they have a whirring machine that rotates and magically takes x-rays. Also, because I have a lot of stuff going on with my teeth, I was happy that Dr. S. mentioned cost, as in "let's triage and get the most critical stuff taken care of first" - not because he knew anything about my financial situation, but because dental/medical stuff is expensive and most insurance (including mine) has ridiculously low caps on what they'll pay out in total for dentistry. So, the point. This was a complicated dental surgery because so much of the bone was eaten away and it involved two teeth and I'm a wimp about anything dental-related....but I'll have to go back for follow up and probably bone grafting, and I actually don't dread it. That's how nice everyone there is, and how hard they work to make sure this is as pain-free as possible, so much unlike the root canal sadistic nightmares of my youth. It's also nice of Dr. Swiderski to check in the evening after surgery to make sure we're doing okay. Overall, if you need dental surgery, I highly recommend Dr. Swiderski and crew!

Update to my original review:…read more Dr McDonald saw that I had left a review that shared that I hadn't had the best experience at my consult. Once he saw that, he asked if we could have a phone call so he could get some feedback and improve. We had a really great chat. I was able to express to him the things that left me feeling overwhelmed by his proposed treatment plan. I said that as a potential patient being offered a pretty invasive plan, he hadn't given me a lot of information to go on. Instead I had gone home and googled it myself to find some pretty intense pictures of jaw surgeries, the metal device to widen the jaw, and other things that left me feeling overwhelmed. He chuckled and said that was understandable and said it was helpful for him to hear that so he could improve how he communicates. He also expressed to me that he doesn't love to do invasive treatment plans, but he will do them if he feels it is going to give the best result. He reminded me that he did suggest I go to a dentist for some dental planing to see if that could fix my bite without orthodontics prior to his treatment. He seems like he really cares about patient outcomes. I told him I was currently having Invisalign done at another office, and he even asked me if I would tell him how I felt about my results there in the end. He wanted to know if I would be happy with the bite correction achieved in a manner other than the one he had proposed so he could have a better understanding of my outcome. All in all, I am still happy with my decision to go to another office for a simpler treatment plan. But today, I have a newfound respect for a doctor of orthodontics in town, and I really appreciated the call! I can really respect a human who will sincerely seek feedback and who always wants to improve. Thanks, Dr. McDonald!