I used Wellnow because I had an UTI. They took a urine sample then gave me a prescription for an…read moreantibiotic. I just received my statement for the visit. $1272.00 for an urine test! My insurance discounted it to $845.42 which I feel was still too much! I will not be going there anymore!

I called and made an appointment with the understanding that my appointment may be pushed for any…read moreemergency that may come in. I get that... I was pushed because some before me needed a TB test just like me and that person did NOT have an appointment. I waited for more than 65 minutes before I was seen for a TB test. Not once did anyone come in the room to let me know that I was not forgotten. The sad thing is that there were staff sitting at the nursing station talking about their personal life. Patient care and compassion is not at the forefront for this facility. An appointment is not necessary as they do not honor it I will never return and will be sure to share my feelings with all who ask me where they should seek attention

Seriously the fastest I have ever been In and out of an urgent care. The staff was wonderful the…read moreprovider was thorough and so helpful with my care. I was in and out within about 30-40 minutes.

Quick, efficient, nice...I am glad they have reopened. I would advise anyone to go there. Thank you…read moreMercy.

The doctors and nurses have terrible bedside manner. I was referred here for a burn and I was…read moretalked down to basically the whole time and treated like a child. The doctor refused to give me any answers about my wound besides "come back next week." I paid my full copay before my visit, then received a bill which stated that I only paid 3/4 of my copay and that my copay was 50% more than it actually is. When I called about this the receptionist told me I was wrong and must have had other unpaid bills. That wasn't true and told her this was my only bill. She brushed that off. I lost my temper and told her I was going to file a complaint about them with my insurance and she said told me she didn't like my tone and hung up on me. What an unprofessional place.

they have the best doctors and nurses that i seen... very professionals, but, front desk will drive…read moreyou crazy almost every week they keep changing my visit scheadule (pat) front desk thinks she is running the whole place and very unproffessional!!! . since i started going there, i told them i am available only 2 days and a specific time.... they agreed that will work for them too before i started!!! sometimes when i go there.... they tell me thati changed my appointment!!! it is a jolk!!! i spent $11,000 for 1 month visits there....and i still get treat like this. i asked to speak with the doctor and i was informed the doctor will not call me back. they told me if i want to make a complain, for me to call patient relations to make a complain.

I have never been as happy with a doctor as I am Dr. Ibirim. Sincerely, he is the best doctor I've…read moreever been to. He takes his time, he listens, he asks questions, and he is CURIOUS. So many doctors rely on the information they "know", but that information may be old. Things change quickly in the medical field, and doctors need to constantly educate themselves. When Dr. Ibirim doesn't know something he researches. That's rare, sadly.

I have been going here for 10 years! These 2 doctors are great! They will listen to you and help…read moreyou!

This hospital and the entire staff do not deserve even 1 star…read more I went here for a cardiologist because I was diagnosed with an aneurism, saw dr harey on a Monday morning and was told I would receive a call in the afternoon with my apts that need to be scheduled. No call. It took me until that following Friday to get in touch with an actual person. By that time I was livid. A heart patient too. I requested a manager and got one and she settled everything out for me and scheduled my apts within 2 weeks. No calls or anything during that time on how should prep so I called scheduling again and was told no food or drink 4 hours prior. I arrived and was asked nothing to eat or drink for 12 hours? I replied yes I had a glass of milk around 11:30 pm because I was told 4 hours prior by 2 different people They cancelled my tests. I requested tonspeaknwith a manager and they sent out a doctor. An arrogant one at that and he kept interrupting me and talking over me u til I went off him and he turned and walked away. This place needs to be burned to the ground for incompetence and shear arrogance. Their care sucks. Their customers service sucks. And the office experience is terrible at best. Don't go here. You will get better care at a vet.

First time visiting this hospital on the 2/10 time- 4's pm & from ER to the floor, they are all…read moreamazing. I got admitted with sepsis due to my primary lock of curing of my infection. From the ER, the staff from the counter, technician, Care Assistant, CT technician, phlebotomist, Housekeeping, transporter, RN's & Dr's are amazing. And they do care of their patients. I wanted to say thank you so much for the excellent customer service, kindness & taking good care of are of me while I was admitted for few days. I highly recommended for anyone that is not feeling well to be treated to this hospital. I promise you they well take good care of you until you feel much better. All the staff from ER you are all amazing! God bless you all Most especially to the Dr's. Shot out to Ali(RN), Kyle(RN, Lori, Vince (Care Technician) & Champlain. You all rock. God bless!

Worst hospital around hands down…read more My father got messed up for taking Statin Drugs He had to go to this hospital for something unrelated but at some point they tried to prescribe another statin drug to him.. Obviously they did NOT read his chart most staff is rude / doesn't really care about patients STAY AWAY FROM THIS PLACE seriously

I went to the ER on February 10 for a horrific headache, high blood pressure, dizziness, and…read morenausea. The ER doctor called a Stroke alert, I had a cat scan, and then the Dr. came in and talked to me. I told her my symptoms, she asked about previous symptoms and I told her. This is where it went wrong. She started yelling basically insinuating I was a liar. My head hurt so bad and I was not thinking straight, so she decided it was okay to continuously yell. I told the nurse I wanted to go home and of course the Dr. came back and went on and on about a stroke. If it was such an emergency, how did she have time to belittle me? In my clinical notes she wrote I did not want to be in the hospital, which is not true, I just wanted to get away from her. Unfortunately, I have previous stroke scares and not sure this time was another one. I still feel horrible, and do not even want to see any Dr. This is the second time seeing a Dr. that was rude and uncaring, the first was a urologist who told me to do physical therapy for a kidney stone and walked out. Regina

Never used those office. I went to orthoillinois and had x-rays and 1 visit. I had amazing…read moreinsurance and it was 600. Do not use orthoillinois

I didn't use the Injury Express but saw a rheumatologist there. Dr Kannan seemed too inexperienced…read moreand didnt have very good people skills. The staff was what made me leave. They consistently provided inaccurate information for not only insurance but also for medical info. I take a drug that must be injected and the nurse taught me how to do the injection. A nurse from the drug company visited me at home to provide support and when I told her how I was taught she said it was totally incorrect. She showed me the correct process, which was very different. That's when I left.