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    Northwoods Serenity Salon

    5.0 (2 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 2 months ago

    Services - Northwoods Serenity Salon

    Haircut

    Nail fill-in

    Toe nail fill-in

    14 More Services

    Hand nail fill-in

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

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    Panache - After James applied highlights. As you can see there are NONE.

    Panache

    3.7(3 reviews)
    80.2 mi

    I was referred to James by a coworker, who is also a family member of his. Because of that…read moreconnection, I hesitated to write this review, but after 2 years I've come to realize that staying silent does a disservice to anyone else considering him as a stylist. He scheduled me as his very first appointment of the day, yet arrived 10 minutes late and then spent another 10 minutes in the back handling personal matters before bringing me to his chair. That meant 20 minutes were taken from my appointment, which unfortunately impacted my results negatively. I went in for blonde highlights, specifically to touch up about an inch of new growth at the roots. I made it very clear that the front of my hair, around my face, is where I wanted plenty of blonde highlights, I even showed him multiple photos. He assured me he understood. But as you can see in the first AFTER photo, the front had virtually no highlights - It was dark, with warm, reddish strands where he had removed the foils too early because his next client had arrived. Now remember, he was already 20 minutes behind because of his late start. Instead of allowing my highlights the proper processing time, he rushed me out the door to keep on schedule. When I pointed out the darkness in the front, he brushed it off, saying it would look lighter once dry. Of course, it didn't. When I arrived home I sent him the photo to show the issue, and his response was: "Just come back and I'll throw some more highlights in the front." That should have been done during the 3 hours I was already in his chair. There was no way I was going to risk letting him work on my hair again. I ended up paying another stylist (different salon) to properly highlight the front, as shown in the second AFTER photo. If James had shown any integrity, he would have at least offered a partial refund--but he never did. The most disappointing part is that I was referred to him by his own family member. You would think because of that relationship it would motivate him to do an exceptional job -- instead, it felt like he didn't care at all. Stylist James Bonacorsi (aka jimmy)

    Joyce and James are amazing. Every time I've gone somewhere else, I'm always a little disappointed…read more Never here at panache

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    Northwoods Serenity Salon - hair - Updated July 2026

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