6/25/2026 The nurse at my Doctor's office referred me to the…read moreNorton Diagnostic Center at 4915 Norton Healthcare Blvd. She made it so easy to get an appointment and their "My Chart" makes it easy to find their office and what you'll need to do the day you're coming. You can use the Norton My Chart to fill out your paperwork before you go! It helped save a lot of thinking and writing in the reception area. We pulled into Norton Medical Plaza III and we were able to park in the front parking lot, 1 space away from the front entrance. When you walk into the lobby, you walk straight to Suite 102. The doors are right past the elevators. The ladies in this area were so sweet and so helpful and kind. My phone let them know from the parking lot that I was there and to get ready for me! Lol. After I got my bracelet, Traci from the front desk came over to my seat and bless her heart she squatted down beside me and helped me fill out the form. Then in a few minutes she took me back to a dressing room for a gown. Within 4 minutes, Julie tapped on the door and we crossed the hall. We were finished with the testing in about 10 minutes and I was on my way back across the parking lot to the car. Everything was easy and the staff was so delightful. My Mammogram was as nice as could be! Robyn

Fast & convenient! Located in the same building S the cancer institute so keeps everything easy…read more Parking can be tricky but if you park in one of the other Norton lots adjacent, it's easy and not a long walk. The handicap spots are always taken so plan accordingly if you are handicapped. They do have walk in services which I love. Your doc calls in the scans and you show up when it's works for you. Check in process was super easy and once you get your ID bracelet and label sheets for all your info and files for the visit you are good for the days to come. The technicians are nice and supportive through the process. Love that they set your expectations on the visit. It's always clean which I appreciate given the nature of what they do. Great quality care & quick results so your anxiety stays low. Overall, excellent facility and care. Norton Diagnostics gets it!!

Exceptional experience. Derby City DPC is what modern medicine should be: efficient, warm, and…read morecompassionate. Dr. Lovelace knows how to make a patient feel valued, spending the time answering my questions and concerns without rushing. The office environment is also warm and inviting. Whether you are young with little health concerns or a higher maintenance patient who is 50+ (me!) the convenience and personal attention you can get in a direct primary care practice like Dr. Lovelace's is very attractive and relatively affordable when you really look at the overall costs. No more booking appointments months in advance, and you can spend more time with your doctor, who can get a better understanding of your medical history and needs.

I was looking for somewhere to get a pre-travel COVID screening test done because all of the local…read morepharmacies were backed up and I was fortunate enough to find Dr. Lovelace and his practice. I was met at my car by staff who was kind, informative, and efficient. She asked where I would be traveling to in order to make sure that I would have the correct test completed. I never had to leave my car! Doctor Lovelace himself came to my car and performed the COVID swab and made sure to answer all of my questions. As someone who works in healthcare myself, I will be adding them to my go-to list of providers. Highly recommend for anything you might need. Be sure to check them out!!

I've had a few procedures here. The doctors I've had provide those procedures were great but…read moreweren't affiliated with the facility. The office staff is okay. I've been here three times over eight years now and it's okay. Not great. Not terrible. Make sure they're in network in your insurance or you'll get a $30k bill from them. Just FYI. But if they're in-network, it's easily affordable depending on your plan. Be prepared to have to stay alllllll day if scheduling is screwed up and they don't know what they're doing. Bring a snack in case you get canceled. Definitely bring headphones and something to keep you busy or you will lose your mind waiting. Hope this helps!

COMPLAINT.....My son was scheduled for surgery 11/13/23, at 3 pm, at Metro. He received a call from…read moresomeone on the Friday before, saying his surgery might get delayed, but if he didn't hear anything, to be there at 2 pm Monday. He did not here anything so he arrived at 1:45 pm and checked in and they said nothing to him about it being delayed, they did make sure they collected his balance due though! He and my husband saw his name, Tyler Simms, on the surgery board and it said his surgery was now scheduled for 4:30 pm. They patiently waited, and he was finally called back at 4:45 pm for prep. At 5:30 pm our son walked out from the back telling us his surgery had been canceled because it was too late in the day?!?!?!? Did they not know this any sooner, we truly feel they did!! What reputable facility does that to someone?! He had not eaten or drank since midnight, only to lose an entire work day of pay, and so did my husband, since they both had to take off work for NOTHING! They told my son to just call the office in the morning to see when his surgery could be rescheduled. They have since rescheduled his surgery, but not offered anything for their lost wages. This is not right for a facility to do that to anyone!!

I'm ashamed to admit that I haven't had a primary care doctor for years…read more I can't recall the last time that I got sick enough to need a doctor, but that doesn't excuse it. So when I was in need of immunizations for an upcoming trip to India, I was in a bind. I called a couple offices under my insurance, and the soonest I could get in as a new patient would be months after my trip. That was the case when I called Norton Community Medical Associates in Mid City Mall too, but the clerk there was able to get me in the following morning due to a cancellation at their sister site on Barret Avenue. And that's how I met Dr. Ana Overley. She was quick and efficient. Chatting with me about my overall health needs, while also getting me what I needed for my trip, which ended up being three vaccinations and some malaria pills. I also appreciate that she didn't redo a bunch of basic dianostic tests and bloodwork that I just had done at my ob/gyn. She just asked that I get a copy and bring the results with the next time I come in. Done. She was easy to talk to and put me at ease. And the staff person, who gave me my shots, also deserves some commendation. I'm not a big fan of needles, and I did not feel the needles go into my arm. Fast and relatively pain-free -- that's what I want when I must get a shot. The office was also immaculately clean. The front desk staff was courteous. I feel better knowing that I now have a primary care office near my home I can rely on.

Dr.Bentley is the best doctor myself and my husband have had. ( besides Dr.Simpson who is no longer…read morethere :( )

My hunt for a family doctor started in Lexington, but I couldn't find a solid physician who was…read moreboth taking new patients AND had availability in less than 1-2 months. Since I travel to Louisville with moderate frequency, it's no problem to have a doc there. Wait time for new patients was 2 weeks, below average of other places I called. The main thing is that Dr Gilberts took her time and didn't rush me out. We had engaging conversation and she easily established trust. It was frankly the first time I did NOT feel like another faceless copayment. I felt human and like she genuinely cared about the outcome of my health. Needless to say I highly recommend Dr Gilberts and I am excited to have finally located a doctor that understands me. All other neurotic hypochondriac entrepreneurs and professionals will feel right at home, just like me :)

Concierge physician. Conveniently located in St. Matthews. Very thorough, and conscientious…read more Excellent bedside manner. Staff very kind. Minimal waiting. Takes a full hour with you at every appointment. Dr.Haney, or Dr. Rueff ( another coincerge MD) available 24/7, 365. No hassle like " regular" offices. Cost very reasonable. Highly recommend.

Dr. Haney is one of the few doctors in the Louisville area that has remained in an independent…read morepractice. Dr. Haney always takes the time to listen to me, and I really think he cares about me as a person. I am confident in his ability to monitor my health and he always tells me what I need to know. Either he or one of the two other physicians in the practice are available 24/7/365 for emergencies, and this practice even follows its patients admitted to Baptist Health-Louisville hospital.

This is a great place with many nice people that we have had positive experiences with. The doctors…read morealways did a great job and we are pleased with them

Wow. The whole staff was amazing. From reception to waking up, they kept me both informed and…read morecomforted. Asked all the questions, and had no judgement. They even autographed my leaving information (which was detailed). I came out of anesthesia feeling a-okay. Friendly, obviously know their stuff, and don't take advantage of your time. If my mom ever needs to see someone, she'll be going there. Recommend to anyone who needs their upper or lower gi checked.

Excellent doctors office. Everyone there, from Jandy st the front desk, to the medical assts, to…read morethe doctors are very helpful, friendly, and thorough. They are quick to work you in if you are sick and need to be seen.