I was referred to an endocrinologist in this Baptist Health Endocrinology group and after 4 long…read moremonths finally saw the physician! What a mess!! The original appointment was a 3 month wait and 2 weeks before I was to see the physician I received a telephone call informing me that he wouldn't be available that day and I needed to reschedule. Since the cancellation was from their end, I assumed that I wouldn't have to wait too much longer, but alas, they tacked on an additional 6 weeks of waiting! When I arrived to the office my initial impression was that it was quite easily the most unfriendly office I have ever visited. The check-in staff never looked up, just nodded and never smiled. After a lengthy wait past my appointment time I was called back to see the physician, but not until I was grilled by a very incompetent medical assistant who had trouble finding the right page of my chart on the computerized charting system. She insisted that several of my routine medications had been discontinued (I had just seen my primary care doc 3 days prior and am certain that they were not!). What she was reading was a discharge note from the hospital following a recent surgery when the meds were discontinued the morning of my release. I finally met Dr. Chennubhotla and he was worth all the trouble ! My first impression is that he is very thorough and knowledgable and is concerned that his patient understand all that is going on. As a nurse, I am quite picky about health care providers and thus far I am impressed by his unhurried manner and wish to construct a plan that is suitable to the both of us. The pleasantness of the time with him was quickly ruined by my attempt to check out!!! I waited longer to check out than my time spend with the physician!! There were only 2 checkout staff, who were also answering telephones, walking patients to the lab, and more!! I had laboratory orders and needed an appointment for a different day to have them drawn as I had not fasted prior to this visit and the labs require one to be fasting.The check out staff told me that their lab appointments were booked pretty solid for the next 3-4 weeks and the earliest available was an 11: 30 one day in the next week. I explained that was late for fasting labwork and she was indignant that was all that was available. I asked her to please see the physician ....who ultimately told her to give me and early morning appointment for fasting labs. I still have to wait 10 days, but the appointment is at 8 AM. The office is highly inefficient and the employees rude, but I hold hope that the physician proves to be worth it!!

I had been going to Baptist Endocrinology for a number of years. I found out the day of my last…read moreappointment that my doctor was suddenly gone and the staff knew nothing about it. I tried getting in to see another doctor at Baptist Endocrinology and it devolved into playing phone tag. Eventually the practice just quit responding. I went by the office and I was told that there was nothing they could do for me. The practice did not even help me find a new endocrinologist. Avoid this practice. They do not care about their patients.

First off this is Dr Stephen Cavanah's office. Best Endocrinologist ever! The office moves from…read moretime to time so this is the third time I've added him as a business I literally come here twice a year from four states away! It's not easy to find a doctor you really trust, who really cares about you and whom you click with. I also trust Dr Cavanah, (literally again) with my life. The Norton staff at all their facilities are great, we'll trained and compassionate. I don't feel like I'm just a means to remove money and insurance funds through. I've had reason (unfortunately) to be in many off their facilities with numerous doctors nurses and staff and always feel cared for and like I mattered. Not all medical organizations or doctors do that. I've had bad doctors in the past, but not so with Norton and especially Dr Cavanah. Wherever they move him to I'll follow and stay a patient until he retires.

She gives you lots of her time to learn about you and your unique issues. Very thorough! Very nice…read moreand concerned bedside manner. Felt she truly wanted to help me!

This isn't really the first review, I've added this business to Yelp four times and written reviews…read moreand for some reason Yelp keeps deleting it. I've been coming to an endocrinologist at this practice for about ten years. It's offices have moved several times but this one seems to be staying. The support staff is well, supportive. The nurses and doctor truly care about you and don't rush you thru. They take the time to get to know you and answer all your questions. Between visits I can count on them to answer email, solve problems and get my test results promptly.

I'm at a loss of words. I found out today from Melanie, the APRN at this practice that Dr Fred…read moreWilliams officially retired this past week. He was an outstanding endocrinologist so of course his final review will be five stars. The practice is looking for a replacement doctor but as Melanie said endocrinologist are in short supply. In the meanwhile Melanie will continue to perform three month follow-up visits. Congratulations on your retirement! It's time to enjoy life.

Dr. Williams has been my Endocrinologist for over 4 years now. He has doctored me through…read morehyperthyroidism, through becoming euthyroid, and through many other life challenges. I appreciate his smile and laid back demeanor. He's a busy man, but he makes just enough time for his patients without feeling rushed. He has kept my levels in range and his helper, Rachel, is awesome as well. Great office. Friendly staff. 10/10.

The last reviewer of Dr Self gave her one star. I'm awarding her a second star not because she is…read moregood but because she at least fit us in and saw us. Let me explain why is was such a low rating. My husband is a patient at U of L Physicians Endocrinologist & Diabetic Associates. His doctor, Dr Williams, had retired so all his visits were scheduled with PA Melanie. She is good but only works part-time so she is scheduled months out. She also is a PHYSICIAN ASSISTANT so even though she has lots of experience in this practice she does not have the same education and training of an Endocrinologist Doctor. We had an unusual situation that needed to be addressed right away and probably needed someone with considerable training. Thus we were scheduled to be seen by Dr Self. (I was having significant adverse reactions to my husband's new prescription of insulin! That is why WE needed to be seen. The PA's nurse had said in all seriousness that maybe we needed to live separately. That was NOT the answer as we have been happily married for forty seven years.) The visit with Dr Self started out BAD when she said "this is not above PA Melanie's pay grade!" What?! The next thing Dr Self said is "I've agreed to see you but let me tell you right now I'm not going to be your doctor!' What an attitude, we weren't looking to change to her we just wanted to address an urgent medical issue and thought experience might also be helpful. After explaining the situation to Dr Self she dismissed my issue and said it was impossible for me, not the patient to have allergic reactions to my husband's use of insulin. She did change his prescription upon our request but prescribed a medicine with the same active and inactive ingredients. Needless to say the visit was a bust and we would never choose to see Dr Self in the future. We found Dr Self to be arrogant and dismissive in regards to our appointment. So although we would give her a one star rating based on our experience we will generously give her a second star because she did see us. As the Yelp stars use to say Two stars equals "me thinks not!"

I have gone to Dr Mary Self for over 30 years. She is one great Doctor. she helped me more than…read moreany Doctor I have ever had. keep up the good work!!! Marilyn O'Day.

This review I'm going to open my heart up a bit... how can I not give someone five stars when they…read moreliterally saved my life. Doctor Fakunle is the only Diabetic Specialist (Endocrinologist) that I have ever had the pleasure of visiting that treated the "whole" patient. She sees me not as a "diabetic" but a person that happens to have Diabetes. In a world where doctors have little time to spend with their patients, Dr. Fakunle will take a moment to talk to you and see where you are at, what challenges you are currently facing, and ask how she can help you overcome them. It's not enough just to get the prescriptions and medicines you need... as a Diabetic you need a dedicated treatment path who will help you follow through every step of the way. In her clinic she has Dieticians, Diabetic Educators, and a full Laboratory capable of running all diabetic Labwork eliminating a lot of wait time. She also was the first doctor that listened to me and did not write me off as an overweight diabetic type II diabetic who needed only pills and nothing more. My life was in shambles, I had no energy and this was the third Endocrinologist I made an appointment with. I almost expected more of the same. However, she ran the labwork to find out I am a true late onset Type I (formerly Juvenile) diabetic. This meant that I needed Insulin and finding this out was like being hit by a Louisville Slugger up side my head. Unfortunately... no fortunately she helped me get started on insulin and eventually got me onto an insulin pump. Once I got on insulin my life came back... I got energy... I got the will to get up and go in the morning back. I would have probably died before the other doctors figured it out. All because she didn't look at me and see me as an overweight person who was non complying with their type II diet and treatment plan... but took the time to listen and run tests to verify that there was something really wrong. If you have diabetes, I recommend ANYONE in her practice. All of the doctors there, Mary Self, Dr. Bybee... Dr. Williams are excellent. Diabetes isn't the end of the world... it just makes living in it more interesting when you have everything in check.