I love Norton's Florist! I have used them for years and they are hands down the best local flower delivery service. Their flowers are always fresh and beautiful, and I have never had any issues with delivery. I have seen arrangements from other florist, and they are really a level above. Especially for how much you pay for an arrangement and delivery. read more

Norton's Florist - Sunday Brunch - Florists Near Me - Birmingham, Alabama

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Norton's is a beautiful, local flower shop. They work hard and produce beautiful things right out of their downtown warehouse! I ordered online and scheduled my pick-up for about a week away. It was all ready when I got there! I ordered a larger arrangement and then two smaller "mystery" arrangements, which they made sure matched the larger one! I appreciate that attention to detail, as I was going to use them all for the same event. They have a cute little gift store, too. Some childrens toys, bottles of wine, cards, kitchy hand towels, candles. It's an awesome one-stop-shop for gifts. Everyone loves receiving flowers! I did think the website could have been a little bit easier to navigate, but it wasn't too bad. They also offer delivery which I believe is free of charge! The staff was very friendly when I picked up, and even helped me out to my car. read more

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Happy to have found a florist in Birmingham. Their prices are steep based off other cities I order from but at least the website and ordering process is seamless with zero issues. The photos are also close enough to what we ordered. I will use them as our florist moving forward. Highly recommend. read more

Norton's Florist - Florists Near Me - Birmingham, Alabama

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Great customer service and very friendly staff. I have used them several times over the years and have never been disappointed. I live in Baltimore, Maryland, and I like to support the local business in my hometown area. I am originally from Galion. My sister lived in Bucyrus almost her entire life. read more

Norton's Florist - Flowers By Norton's 11.21.2025 - Florists Near Me - Birmingham, Alabama

Not very impressed with the flowers I ordered for Valentine's Day. I paid $160 and it was worth maybe half that price. The picture of the arrangement online looked much better than the real thing. In a vacuum the flowers weren't bad - but definitely not worth the price. I could've made a better bouquet for a third of the price using flowers from a grocery store - and I'm by no means a florist. read more

I live in in Anchorage Ak. and just ordered flowers online for a close friends Mom whose husband just passed. The driver called me when he was in route and my friend said the flowers were absolutely beautiful. Great Job NORTON TEAM read more

Norton's Florist was wonderful in helping me order for my Aunt's funeral. We are so pleased with the ease of placing the order and their kindness in our time of sorrow. They delivered it in perfect time and that made us so relieved to know. They keep you updated with every step from order to delivery which we appreciated. Thank you so much and we recommend everyone to them. Sonja Driver, Clanton, AL read more

I visited the shop in person and was impressed by how clean and organized it was. The florists took time to make sure I was happy with every detail. Great team and lovely final product. read more

Their florist listened to my request carefully and delivered exactly what I wanted. The store was well-kept and smelled of fresh blooms. I appreciated their professionalism. T-T read more

Norton's always provides great service and beautiful flower arrangements. After the closing of my favorite local florist, I tried several other shops, but once I tried Norton's, I was hooked. They are now my new favorite. Thanks, Norton's! read more

Been using Norton's florist for 44 years...since I bought a dozen for my first date with the woman who became my bride; three years later. They are my go to for romantic, birthday, and get well bouquets... always nice, on time and the kind of Florist everyone would want! read more

We live out of state and had flowers delivered to a student. I wanted to find a great local florist and I'm so happy I chose Norton's. The bouquet was beautiful and the staff was very helpful with the campus delivery. Thank you! read more

Excellent service for ordering flowers from afar. I needed to send some flowers to a funeral in Birmingham but I live in California. When I googled I found a lot of world-wide florists that seemed iffy, and some were very expensive. My relative in Birmingham told me to try Norton's. Their website made it very easy for me to select a nice arrangement in my price range from their extensive offerings, and choose the delivery time I wanted. They sent me an email confirmation of the purchase, and another one after it was delivered. My relative who attended the funeral told me the flowers were very beautiful and were in place before the visitation started. I will definitely use Norton's again the next time I need flowers delivered in Birmingham. read more

Amazing florist ! I stopped to get an arrangement as a thank you gift. I was given friendly and courteous service. The manager / (owner ?) went into the back to bring out additional choices. I was very pleased and was able to walk out with my selection within 10 minutes. This is a wonderful shop, centrally located and arrangements at a great price. I highly recommend !! read more

I called in an order for a friend's visitation and funeral nearby. They were helpful, efficient, and the flowers were beautiful and delivered when promised. Highly recommended! read more

My organization held our annual conference in Birmingham April 2025. Organizing anything from miles away always presents its challenges but using Norton's for our special events was the best thing we did! Easy communications, prices within our budget and exceptional service for both orders and delivery right to where our events were being held in the Forum area of the conference center. I highly recommend Norton's! read more

Wonderful service. the staff is so friendly and understood exactly what I wanted... definitely will be back read more

7/31/20 update - Thanks, Norton's you made my best friend's Mom's day and delighted me, too! I called them because I was concerned about their COVID contactless delivery and how that may be logistically difficult at my best friend's elderly Mom's condo. The lady was helpful and kind during the phone conversation. My friend offered to have the delivery delivered to her condo and she would take the arrangement to her Mom's condo. Flawless same day delivery and I think it was around noon that I ordered, with an ~ 2:30 delivery time. I asked BF to please take photos for me, which I've uploaded. I noted that I had ordered the 7 sunflower arrangement and for the life of me, keep counting the blooms and there are only 5. I called Norton's this morning and without any question, they will refund me 10.00 for the error. Thanks Norton's! you really cheered up my BF's Mother and made my heart full! read more

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beautiful flowers... same as shown in the pictures. arrived before 3 pm as requested. reasonably priced and easy to order online . love supporting local read more

Gorgeous flowers, looked as beautiful as the photos. We got the "Garden Girl" bouquet, cost about $100 with tax and delivery. They delivered it on time and I'm so happy we could send it to a loved one in their time of loss. Additionally, I appreciated how I ordered late the night before and I could have it delivered by 1pm the next day--super helpful when someone is grieving. I'm including a photo of the advertised bouquet on the website and a picture of what we received. read more

Norton's Florist - The actual bouquet we received--beautiful as advertised ("Garden Girl") - Florists Near Me - Birmingham, Alabama

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I ordered flowers for a funeral. The company failed to deliver on the day, delivered the arrangement to the widow the following day. Very disappointed. read more

My husband has sent me flowers from Norton's multiple times and I've never been disappointed. Each delivery is fresh and beautifully arranged. The card includes care instructions and I've always been able to keep my flowers looking fresh for several days by following the instructions on the card. I highly recommend Norton's anytime you need flowers for a special occasion or if you just want to treat yourself! read more

I stopped by here recently to pick up some gifts for Administrative Professionals Day. Service was quick, friendly and efficient. The lady who helped me came out right away and made a great recommendation. She quickly put together three small bouquets. The gifts were a hit with my office's admins. I would recommend this place if you are looking for a florist in the downtown area! read more

Norton's Florist - (Cards and gift cards bought elsewhere) - Florists Near Me - Birmingham, Alabama

Linda provided great customer service and flowers were delivered beautifully . When ordering from out of town , there's always a possibility that you don't get what you paid for. Definitely will be using their services again. read more

Sunday, February 10th, I came across their site and ordered flowers for my mother in-law's birthday for Monday, February 11th. Given that I live in Los Angeles, California and she lives in Birmingham, Alabama; Norton's seemed like a great way to send flowers for her special day. I love the check out process and the flower options available because that made it really easy for me to place an order while we live miles apart. Today her flowers were delivered on time, which I really appreciate considering we placed the request a day prior to the day we needed the flowers delivered. I was however disappointed in the quality of the order. I ordered the Premium "Arrive in Style" arrangements from the sites Best Sellers list, yet once my mother in-law sent me a picture of the flowers, they looked nothing like the photos online. The arrangement my mother in-law received was lacking in white flowers, has bright pink roses not light pink roses, did not have the same vase as seen in the photos and was smaller than the dimensions listed on the Product Info. ___________________ Update: A couple hours after I placed the review I received a call from the owner Cameron. We spoke about the matter and he was very understanding of my disappointment. I truly appreciated the steps he took to reach out to me and I could tell that he truly cares about his business/customer satisfaction. I edited my initial review and added stars because although the arrangement was not what I was expecting, my mother in-law thought they were very beautiful. Considering the experience, I would most likely use them again! read more

Norton's Florist - Florists Near Me - Birmingham, Alabama

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Ordered flowers for delivery for my grandmothers birthday and the entire process was seamless. The website is easy to walk through and direct. The flowers were delivered timely and were beautiful. Thank you Norton's for assisting me in adding a special touch on my grandmothers birthday! Honorable mention, I use to order corsages for dances in middle and high school here. So if looking for a place for your corsages, I highly recommend Norton's. read more

Think twice before ordering from Norton's. I don't live in AL but when my sister-in-law who lives in Gardendale had a death in her family, I googled "Gardendale AL florist" and Norton's was the first to pop up as "Gardendale's Largest Florist" (see pics). The website allowed me to put in a Gardendale address and choose a delivery date with no problem. The day the flowers were supposed to arrive, I got a call from Adrianne (?) telling me that Norton's doesn't deliver to Gardendale and if I want to pay a "wire fee", they will have another florist send something "similar" to my order in 2 days. I'm frustrated that a) my flowers won't make it to my sister-in-laws home the same day as the funeral like I had arranged and b) I have to now search for another florist who does indeed deliver to Gardendale. But what annoys me the most about this whole experience was Adrianne's inability to apologize for my inconvenience or even take an ounce of responsibility... when I politely asked why their website allowed me to make an order with a specific delivery date in Gardendale, the only response I received was, "well that I don't know". I'm giving 2 stars instead of 1 because at least I did receive a courtesy call... Norton's, learn how to advertise online, don't accept orders if you won't deliver them, and get some customer service training for your employees. read more

Norton's Florist - BEST Gardendale Florist??? - Florists Near Me - Birmingham, Alabama

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I received a bouquet of roses on Valentines which appeared to have had a "rough ride" to my home. I reached out to Norton's to express my unhappiness with having to rearrange the bouquet myself. The owner called me and was apologetic about my experience. He explained that a temporary driver had been hired to help with deliveries on the busy holiday, and had obviously not taken care to ensure the flowers were arranged correctly prior to leaving them on my doorstep. He then had another beautifully arranged bouquet delivered to my home within hours to make up for my dissatisfaction with the original delivery. I appreciated his taking the time to call me and ensure that I had my concern resolved in a very timely manner. read more

When I have a situation in which I need a gift for someone out of town, I always like to look for a business local to the recipient. It seems more personal to me. Sometimes that's a crapshoot. Norton's Florist was a come out 7! My wife was out of town, and because I want her to regret going out of town, I sent flowers to her room. I contacted Norton's with no other information than they are in Birmingham. I spoke with a wonderfully helpful young lady on the phone who expertly took care of everything! The older I get, the more I value that! The flowers were beautiful, and fresh! After 4 full days in a hotel, they still look beautiful and have opened up fully! I'd expect that at home, but as you probably know, hotels keep the air drier than a wooden leg. This is rough on fresh flowers! A long lasting beautiful arrangement in a hotel room is like a clutch 3 pointer. When you find someone who can deliver, you go back to them! Thanks Norton's. read more

Norton's Florist - Florists Near Me - Birmingham, Alabama

I LOVE this shop!!!!! I have been using Norton's and dealing with Cam & his dad for years. They handle all my floral needs when I am sending to Birmingham! They are super trendy and their flowers literally last for weeks!!!! I love their custom bouquets. They have a really nice website and it makes life so easy ordering from my phone. I will continue to use this awesome family business. Thank you cam and Gus for always serving my family orders. Great business!!!! read more

They consistently make beautiful flower arrangements. I ordered my mother and mother in law flowers for Mother's Day and they loved them! read more

Norton's Florist - Florists Near Me - Birmingham, Alabama

I stopped by on Valentines Day and there service was great. I definitely will use their services again. The staff is very friendly and helpful. I definitely recommend giving them a try. read more

Norton's Florist - Valentines flowers - Florists Near Me - Birmingham, Alabama

I ordered the flowers in the first picture, was delivered the flowers in the second picture and then re-delivered the flowers in the third pictures the next night AND they took back the incorrect flowers first delivered. Neither flowers that were delivered to me look anything like the photo nor had any roses whatsoever. I left a voicemail and an email with customer service and was not even offered so much as an apology. I will never use them again. Editing my former review as I received a call back from the owner. They are issuing a refund and also providing the correct flowers to me tomorrow. It was explained that they were delivered through a different florist as well. Thank you for clearing everything up for me! read more

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My love sent me flowers when I returned to work on 6/1 and I absolutely loved them. The arrangement was beautiful and the vase was gorgeous. I love lillies and I received an arrangement that included them. The flowers smelled amazing. Made my entire office smell like I was in garden. . I am going to use the vase as a candy dish. read more

Norton's Florist - Nice thick square shaped glass. - Florists Near Me - Birmingham, Alabama

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I rarely ever receive or get flowers, but was extremely pleased with the diva bouquet I picked up yesterday. The associates were extremely friendly and brought out so many beautiful bouquets for me to choose from. Choosing just one was the hardest part! They will for sure be the place I go to should I ever need any flowers, and they will also be the place I recommend first to my friends and family. Keep up the good work! read more

Norton's Florist - Diva bouquet - Florists Near Me - Birmingham, Alabama

I'm from Michigan and was able to EASILY access their website & place an order for my bonus daughter who recently got a full ride to Miles college. We miss her entirely and thought it would be a nice way to remind her that she's loved, missed and truly proud of her. She LOVED the arrangement. I hope to send her some more from Norton's. Thank you! read more

Norton's Florist is the most kind, professional and caring business to work even in times of heartache with a loss of a loved one. The flowers were so beautiful and exactly what I had in mind and they were able to fulfill my vision. I couldn't be happier, and you won't be disappointed by choosing Norton's Florist. Forever thankful. This is family owned florist is full of compassion in what they do. read more

Valentine's Day 2017: I never received the flowers my boyfriend ordered for me as a surprise, which was supposed to be delivered on Valentine's Day. When I still had not mentioned anything about receiving flowers by 7pm yesterday, my boyfriend finally called me to ask if I had received any flowers from him. I called Norton's this morning to ask about the order. When they looked up the order, they realized they forgot to deliver the flowers (in addition to misspelling my name on the order). My boyfriend currently lives in Louisiana, so he was not able to deliver the flowers himself. Instead, he trusted Norton's to deliver them on his behalf. Norton's never offered to deliver the flowers today either when I spoke with them. Nevertheless, I decided to give 2 stars rather than 1 because they offered to give him a full refund and a credit for another order in the future. It still would've been nice to actually see the flowers he had initially picked out for me. read more

As the MOB for a Big Fat Greek wedding I had planned for every traditional detail except for flowers. The Greek traditions don't really include flowers. Thank goodness for Nortons! They we're lovely to work with. They went above and beyond. Their attention to detail, quality of flowers, and creativity were exceptional! we are so glad we chose them. You will not regret using them! read more

Valentine's Day 2017: Despite a guarantee to delivery by 4:30 p.m., the delivery never arrived, they never answered their phones, never returned two voicemails or two emails. On their voicemail, they say "You want quality, and we are prepared to go the extra mile for your satisfaction..." This was a complete failure, and I could't be more disappointed. My suggestion is that you completely avoid this florist if you have any concerns about on-time delivery, good customer service and complete satisfaction they will go the extra mile to take care of their customers. Fortunately, I saved myself by picking up a much less expensive dozen roses at a market. read more