Horrendous experience working with these people. They first wanted to charge over $500 to ship an…read moreitem UNDER freight weight. They then told us we had to hand palletize the item and bring it back in another day. After complying with their demands they refused the package saying they had no way of handling it. They then said they could schedule a pick up but another day but that I had to bring it back but they refused to insure the item. This after saying they wouldn't ship it. The older female working then jumped in saying the whole item was too large and it must be taken directly to the main fedex hub but when I called Fedex they told me Pakmail was the place they would pick it up. I wasted shipping days, 110 dollars on supplies to pack it as they demanded and I still haven't been able to ship it. I was able to contact UPS and found the shipping actually came to $197 dollars and they would come directly to my home and take care of everything for me. I found them to be rude, unhelpful and their lack of knowledge is a disservice to all. Cut out the middle man folks....

One star is pretty generous. The man at the counter was really grumpy and rushy. In his rush,…read moredespite me being the only one in the store, shipped all of my books to the wrong place. I had the labels with the book but he decided it would be cool to ship two books to the university and one to Amazon when that was backwards. This place can suck it!! I will not be going back. THANKS FOR NOTHING PAKMAIL!