amazing staff in there. amazing brand name clothes that are a set price clean. everything is ironed…read moreand not one worker in there makes a dime. they all volunteer their time for the community. it's the only place I shop.

This is a sizable and welcoming thrift store filled with lightly used clothing, jewelry,…read morehousewares, books, kitchenware, toys and more. Many times there are sales. Prices seem reasonable and the volunteers working there are very friendly and keep the aisles organized. There is a lot of parking around the building. The walk-in entrance is to the right side in the back. I like that it is all volunteer run and for the benefit of many charities benefitting the local young and older population of Reno. Also, it is a highly rated organization that gives their profits practically all to their programs. There is also a little craft shop where one can purchase hand made local crafts by the senior citizens of Reno. Profits from this little corner go directly to the craftsperson. It's free to display for purchase for 90 day increments. Lovely idea.

I heard about Urban roots last year (2025) and participated in 2 events. This year I signed my…read moredaughter up in the preschool program for this spring and it has been a wonderful experience. The programs are extremely hands on, including arts and craft activities, sowing seeds, harvesting and tasting vegetables. My daughter looks forward to visiting Urban Roots all the time. Ellena and all the other staff members are always so friendly and welcoming. They're informative and all seem to really enjoy their jobs at the garden. This place is just wonderful for everyone regardless of age. I highly recommend it for all kids but especially for homeschooling families looking for extra curricular activities.

First time experiencing urban roots attending a baby shower and it was very cute! The farm has a…read morelot to look at and so many beautiful plants and flowers. The space is a very big size. It was a very hot day and the only shade we had was two pergolas so that was a bit hard with everyone huddled under them but it is an outdoor farm after all I learned some other things they offer such as camps for kids which sounds like a fun activity!

This is a new and second hands goods store with profits going to the care of the local animals…read more Lots of clothes, pet gear, knick-knacks, books, SPCA branded shirts and STUFF! Super friendly people that work there. The cashier even helped me adjust the cat collar size for me. Good thing, because I could not figure out how to adjust this particular one. Everything for purchase is located on the ground level. Donation door is to the right back of the store entrance. Lots of parking.

Sloppy organization spoiling the appeal of all goods offered. Items without price tag are sold at…read morehighest price for that caegory with no move by staff to place a color price tag on them.

The team at DVRC is the most dedicated, caring, selfless, and hard-working group I have witnessed…read more In 2021, I left an abusive relationship at 6 months pregnant with no idea of how I would survive this situation. I was living at Our Place (Shelter) and they contacted me about the transitional housing program. This day completely changed my life around. I entered the Transitional Housing program with a newborn. They gave me a place to stay, assistance with basic needs (diapers, toiletries, food, furniture, etc.), and provided a furnished apartment. Throughout my stay they gave us food to be able to provide a Christmas dinner to our families, birthday baskets for our children, and countless other forms of support! They provided my daughter and I stability, which I can never thank them enough for!! While in the program I was able to attend classes such as book club, financial literacy, and support group. They even paid for therapy! I met with a financial coach every 2 weeks and she taught me how to keep a budget, pay off debt, save, and get back on my feet. I learned so many skills in the program, and these ladies are incredible! They are there to support you every step of the way. When you're in a DV situation it can feel very lonely, but they are always there for you in moments of need! Never in a million years did I think I would have been in that situation, but thank God they were there when I was! I will forever be grateful to these women for helping give my baby and me a great life. I am now in my own apartment, could afford a car, and am able to stand on my own 2 feet and be a proud mom. Thank you DVRC for all of your hard work to assisting women in DV situations. You have changed so many lives for the better!

A very clean, helpful place. I donated my sweatshirts here, and the process was really easy. Pull…read moreup, drop off, grab receipt and you're done! They have a huge parking lot in the back, so that was really nice (I wouldn't suggest the front parking lot for anything. Its awkward and narrow) The front desk lady was very nice and helpful. I would definitely come back and donate more when I have more to give.

Interesting mix of stuff, I think we got there between large donations though, everything had been…read morepicked over. But, we'll try again

Great items. No holes and tears on the clothing. Great deals. The staff is very helpful and…read morefriendly. They have lots of clothes and treasures.

Did you know the youth homeless population is the fastest growing in the nation?…read more As a masters candidate at UNR, Lynette Eddy did, and she saw a need to get ahead of it in our community, starting the Eddy House to help, and today this is one of the most successful in the nation! I had the opportunity to work for the first version of this NPO near the beginning, when they owned a home in NW Reno that provided a safe place for 5-8 young men to live and owned a restaurant in downtown Reno as a work experience for them. I knew the organization was vital then, but it just wasn't the right format for them to deliver their maximum impact. Over the years they learned a lot, and under the leadership of some extremely astute folks, they've grown into the vital community organization I always knew them to be. Starting with the YOU, they helped homeless youth find purpose and footing, access to necessary resources and opportunities to learn academically and about themselves with the support of some great local partners. In the last year they realized their dream of opening a 24 hour drop in center for youth, something so incredibly needed by our community, and they continue to advance their mission from there. Now they need our support more than ever. If you can, consider sharing something with them so they can continue to serve the community.

I called before I went because many of the local charities ask you to make an appointment. They are…read morealso only taking certain items. I've donated here before so am familiar with how they handle security. They do a great job. Thanks for your good work and for the care and concern for everyone.

I wouldn't recommend this place, the staff is rude and unwelcoming. Its a simple as that.read more

It is really great to see people doing great things for the community. This organization works to…read moreraise money by repairing and selling bikes. They also give bikes to children through local agencies and businesses. I've purchased a few bikes from them in the past and been quite happy. The staff are friendly. Their is a noticeable difference in knowledge between the trainers and the trainees. What I noticed this trip was that a lot of the bikes seemed overpriced. For instance, there was a used bike for $120 that I could buy new at Walmart for $140 (plus tax). I don't know what changed but it didn't feel like a good deal to buy a bike there any longer. Perhaps the Bike Swap is a good option.

This Boys and Girls club location is nice and spacious! They have plenty of different rooms and it…read moreis well maintained. They also have a playground outside, basketball courts, and a garden with a greenhouse. It's a nice space to host an event at!

Recognized as one of the better food pantries in the Reno area. These VOLUNTEERS are always helpful…read moreand friendly. The director, whose name I have forgotten (sorry), always goes above and beyond the call of duty to ensure those in need are well cared for. I have photos of the place and the angels who work here. Unfortunately... my phone was recently stolen. I will add photos later! 5***** THANKS FOR ALL YOU DO!

They're so friendly. They have milk, bread and eggs most of the time. Enough to get you over the…read more"Food Stamps in a couple days" bridge.

Ms. Diana is so warm and positive. She had a passion for teaching and a love of kids, and a desire…read moreto instill a true love of music in her students. She encourages them to have FUN with it while also pushing them for excellence. My daughter had a bad experience with a couple of other instructors that left her less than enthusiastic for the violin, but she loves her lessons with Ms. Diana.

This is a magnificent program that builds self esteem in those that have struggled with issues in…read moretheir lives. Music always helps in making us feel better and being able to perform by acting, dancing, and singing are key in building that self esteem.