I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Matt is fantastic. He got right to work and transferred data from old computer to new computer. All…read morebookmarks files photos are transferred. Matt explained everything he was doing. I will definitely call him again when needed.

Excellent and speedy service! They fixed my computer in a day! There's no one I trust more with my…read morecomputer repairs! I definitely recommend Comset Computers!

Service/sales paid for antiquated monitor!..Second try on this and I was an old client@read more

Absolutely. They were so helpful cleaning the viruses off my laptop. They also got rid of spywareread more

My computer popped up with a BitLocker Key screen and my laptop did not have a BitLocker key so I…read moreknew I was going to have completely wipe the hard drive and start over. After trying multiple different ways, I decided to just let professionals handle it. Isaiah did an incredible job. From the time I dropped it off until they called to tell me it was done - it too around an hour! They will definitely be my go to for any IT issues.

I have reviewed John before, not sure why my two rave reviews are not showing…read more I don't live in Chicago any more and had a recent issue with my computer. Worried about having to find a new computer guy I called John and was glad to find out that he is able to log on to my computer remotely via the internet. As usual he was very effective in solving all my problems. Thanks, John!

Very awesome did a great job took his time explaining stuff was very kind answer questionsread more

Neither computer got fixed. They both seemed to be bad, but he was super quick and honest.read more

I went to Angelo's for my Apple laptop that got damaged from a fall. The screen was severely…read moredamaged and we all know how expensive it can get to repair just the screen of an Apple laptop itself. I was initially looking at a good $500 repair from most places and knew it was hopeless. But luckily I stumbled upon Angelo's via Google search and to my surprise he fixed my laptop screen like it was brand new all within half the price which other places offered. Angelo was also very humble and kind as he unfortunately sustained an injury prior to that week and I knew my laptop was going to be fixed in at least 2 weeks due to his injury. But Angelo didn't waste any time and somehow fixed my laptop screen with just one hand in a matter of a few days. Though I hope I don't come across anymore computer related issues, I'll gladly go to Angelo for any computer issues I may come across. I highly recommend everyone to go to Angelo for your computer repair, you won't regret it!

My computer was making the saddest noises and wouldn't turn on. Normally I have a friend who is my…read moreFixer Of All Things but he's in no condition to help right now. I called Computerland and brought the problem child in. Alex diagnosed the problem right on the spot and in less than 10 minutes I was on my way. He was knowledgeable, friendly and his prices are very fair. The next time my PC acts up again, I already know who to call. Save yourself time and headaches and call Alex first.

waited over a week for them to look at a computer with water damage. never heard back so went in to…read moreget it. can't confirm what they tried to do to fix the computer and when I called, the guy pulled up my report number and repeated exactly what I told them when I dropped it off. it was my fault for dropping it off without a timeline. just took the $90 fee and can't confirm what tests the did to try to fix the problem. computer would most likely still be sitting in their pile if I didn't drop in to get it. first time leaving a yelp review. this place is awful and would not recommend them to anyone.

First time I entered, the guy was so nice and very professional. He helped me right a way and he…read moremade me feel comfortable on my concern. He also gave advices on what is the best computer for my profession. He also helped me fixed my other laptop gave some good freebies too. Service was fast, reliable, trustworthy and I will recommend and vouch how good and dependable the staff. Thank you and kudos!

I normally don't write reviews on here, but I felt that others should know about my experience. To…read morestart off, I should mention I am not an expert in computers & technology, but at the same time I am not a novice either. I have fixed and modded computer components & have built PC's plenty of times on my own. First time I went here, I went to get my 15" Macbook Pro Retina laptop screen fixed, an easy repair. I went here because I was too busy to do it myself. Sorin (lead repair tech) advised to replace my broken screen with a used screen to reduce the repair cost. I said thats sounds good and proceeded. When I got the repair back, the screen itself was dirty and the metal lid had tape and residue on it. I understand that the replacement part was a used piece, but he couldn't spend 5 minutes wiping it down and making it look presentable? This was a $500+ repair. At the end of the day, it isn't a big deal, but the reason I mention this is because it is relevant for my next experience with him and this business. My $7500 custom build PC that I had built, suddenly no longer could boot up, POST or enter BIOS. Sorin offered a diagnostics test for $80. I agreed as I needed to confirm which of my parts was malfunctioning so that I could process a warranty claim with the brand. On the phone, I had asked him if I should bring manuals - he said no. I bring in my PC and I tell him I will be right back as I left my power cable for the PSU in my car. He admentently says I don't need to bring it in (without even looking at my PC). Okay fine...I'm not going to argue with a "professional". I also asked if he would like to be provided a list of the parts in my PC to help him troubleshoot more efficiently. He said nope, no need. I drive back home. Next day, I get a call from him and he tells me that he did not realize my PSU (Corsair AX1600i) has a different plug and that he requires me to bring in my power cable. Great. Now I have to drive all the way back to the store when this could have been avoided if he took 30 seconds to look at my PSU when I first came in. I get a call from him later and explains the tests he ran. I should note that he said he was not fully able to test my CPU (3970x), GPU (RTX 3090), or motherboard as their shop does not have the parts needed to run a in-depth diagnostics test on higher end computer components. *This is why I originally told him if he would like a components list of my build when I first came in.* Basically I paid $80 dollars for a rudimentary diagnostic test that was not comprehensive at all in my opinion, as the CPU, GPU, and motherboard are the most important components of a computer. Fine, I guess this is the best I can get for an $80 dollar diagnostic test. I promptly ask him to put my PC back together so that I can pick it up. When I arrive at the store, he hands me my PC back and he said was not able to get the front facing fan on the CPU cooler mounted properly onto the heatsink. Um...okay...your business is called "PRO - Technology Professionals", but you can't even mount a basic CPU cooler onto the motherboard? I also noticed when he put back my GPU, he did not plug back in the power cables for it. And he also reseated my memory sticks incorrectly (pic included).He clearly put no effort in putting my PC back together. Do you not take pride in your work? Completely sloppy. This kind of leaves a sour taste in my mouth, but again, not a big deal to me, so I bring it back home. When I get back home to inspect my PC closer, I noticed the reason he could not mount the front facing fan on the CPU cooler is because it was the incorrect fan. My CPU cooler (be QUIET! DARK ROCK PRO TR4) has 2 fans that need to be mounted onto its heatsink. I don't understand how he could have messed this up because the two fans are both different sizes and only one of them fits on the inside. Instead, it's clear he forcefully jammed the other fan into it as it is basically impossible for it slide it in otherwise. It is astonishing he did not try to look for the manual online, or bother to call me to confirm how to correctly put the CPU cooler back to together. This was not a AIO or custom loop liquid cooling system... This was a simple cooler with two fans. The only way I could pull out the fan was to break the rubber gasket on the heatsinks - thereby damaging both my fan and heatsink. I call him and address my complaints and was ultimately met with an attitude. He tells me I need to bring my computer back to the store so that he can remove the fan. I refuse as I am not going drive a third time back and told him there is no way to remove the fan without damaging the cooler. I am normally a easy to work with guy and I am usually empathic to certain situations. I didn't even ask for a full refund and was compensated a $20 dollar refund. That doesn't even begin to cover my $90 CPU cooler. To have my $7500+ dollar PC disrespected like this is completely unacceptable. Avoid this place.

I opened my laptop and a blue screen appeared. I logged into my Microsoft account and followed the…read moredirections too trouble shoot on my own but I kept going back to the blue screen. So I took my laptop here to get it reinstalled. Luckily, all my important documents and stuff are on the cloud so I didn't have to worry about losing any data. I just wanted to be able to use my laptop when needed. Took it there on a Monday and it was ready by the next day. I received an invoice but no explanation as to why it happened and what I should do if it happens again. Oh well. I'll just cross my fingers and hope it'll be fine for a few years.

TechCity (Park Ridge) - Disappointing experience…read more I brought my son's Lenovo ThinkPad in for a hinge repair estimate and clearly explained at drop-off that it was urgent since he was returning to college on January 19 and needed it back ASAP. Despite that, I didn't hear anything for nearly two weeks. When they finally contacted me, communication was very disorganized. Different techs called at different times, but none seemed aware of previous conversations, and I had to keep repeating the situation. At one point, I was told they didn't realize I needed it back quickly -- even though I explicitly stated that when I dropped it off. The delay and lack of coordination made an already stressful situation worse. I was expecting professional, timely service, especially after clearly communicating the urgency, but unfortunately that wasn't my experience. I did ask to speak to the owner and was told "he isn't available." If you need fast, organized turnaround, you may want to look elsewhere.

Efficient and quick. Accomplished what we needed, to replace the end points in each room from RJ11…read more(phone) to RJ45 (ethernet) ports. Also installed a central patch panel. Started using them this week and everything works great.

I went to Nestech Computers, Inc. because I had an issue with my PC. The owner, Raymond Vasciannie…read more(goes by Sean), recommended a new motherboard, as he said my current NZXT N7 Z490 was dead. I found a compatible, refurbished model online (Z590), which he installed, and returned my PC. Shortly after, Raymond reached out, asking for details on my old motherboard, claiming he had a similar client issue. This was unusual given that my motherboard model is rare. Later, I discovered a Facebook listing posted by Raymond, selling an NZXT N7 Z490 marked as "used"--posted shortly after our conversation. I later found out that the same listing was made on OfferUp. I grew suspicious, as the listing perfectly matched the markings on my old, dead board. When I asked him to return my old motherboard back, he agreed and immediately deleted the listing. He returned my motherboard but insisted that he'd sold another client's board, denying that the listing was of my board. Despite clear evidence, he stuck to this story and dismissed my concerns. This experience has raised serious concerns about Raymond's honesty and integrity in handling client property. I'd advise caution to anyone considering Nestech Computers, Inc., as I believe my trust in Raymond was severely misplaced.

I used Asaya/Skokie for a laptop conversion, switching out the Microsoft OS on my new laptop for…read moreLinux - Open Suse OS. Aziz agreed to do the work for what I felt was a reasonable fee. His fee in included providing me with a copy of the Microsoft OS and the Open Suse installation. But Aziz warned me that he would charge me if I needed MS Office restored. However when I picked up the laptop, Aziz had loaded Ubuntu instead. He explained that there were too many problems when he tried to load Open Suse on this new computer. Initially I agreed to the substitution until I discovered that Ubuntu is more unstable version of Linux than Open Suse. In addition it's not user friendly at all. I had so many issues that I went weeks without a working laptop. When I called him for assistance, Aziz said he had to research the issue online - then he would call me back. One and a half weeks later he called asking whether I still had the same issue. When I said yes, he said he would research it. ( I thought he was already researching the issue.) In the end I requested the ISO copy of my original Microsoft OS so I could restore it to the original version. But he said he was unable to make an ISO copy due to the laptops compartmentalization (?). Instead he offered to restore the Microsoft OS for no charge. 1) I wish I had been informed about the Ubuntu substitution before the completion of the work. 2) Granted, Aziz did not charge me for the Microsoft OS restoration, and I acknowledge he invested a lot of time in working on my laptop, But he kept the money I paid for the Open Suse installation and never delivered on the original contracted service. 3) He does not like people to just show up at the store. He's insistent that people call before stopping by. Bottom Line- I would not recommend Aziz for any Linux related conversions or Linux related repair services. And be very aware that he has a no refund policy - even if you don't receive the service you contracted for.

I could not be luckier that I found Asaya. I should have written this review the first time I took…read moremy laptop in to them because they went above and beyond the first time. Great price, super nice, and fast service!!!! This time, I had to go back because the software they installed on my computer got deleted because my hard drive got damaged (under manufacturer warranty) so when it got replaced by Best Buy they deleted everything, they would have charged me more than Office costs to recover info on computer. Anyway, Asaya is redoing what they did originally for me, once again exceeding expectations - THANK YOU!!!