My first experience here was resolving an issue that was impossible doing online. I got it resolved…read morehere. High grades here. On the flip side: We had to drive 150 miles from Havasu.

Great credit union. The staff treat you like a friend not a number like several banks and other…read morebusinesses and credit unions have the tendency to do. My wife was a member of another credit union that talked to you and treated you like they were doing you a favor just to talk to you. The staff were always very rude and disrespectful to you.

We were recommended to Jenny Santana at Guild. She and the rest of the staff gave us the…read moreprofessional courtesy and patience needed as the first-time homebuyers we were, especially sailing through the rough waters of VA loans and other numerous documents. I highly recommend looking into using Guild for their services.

Terrible experience with Jeanne Hollis. She was highly recommended by friends but I am giving her…read moreone star. She told me up front that it would take 6 weeks from start to finish to get done with a refinance. 30 days into the refinance, we had still no appraisal done nor had anyone called to schedule one. I kept having to call her to get updates and she just kept giving me excuse after excuse about why it was taking so long. This morning I got an email from her stating that she would be unable to continue the process and referred me to someone else. This company and lady are great if you have no questions. Once you ask what's going on because things aren't adding up right, they dump you. Buyers and refinancers BEWARE! They claim to want to help the customers but are only in it for the money!

ZERO STARS - Remember its still just AEA renamed. White washing the name doesn't change anything…read more They claim they white washed the name because the old name doesn't suit the mission, but maybe the old name was tarnished with the community. Look for old news stories about them. My own experience was only resolved when I threatened to go to the newspaper myself. No kidding.

Avenir Financial (formally AEA Federal Credit Union) has been one of the area's top financial…read moreinstitutions for decades. They're staff is known for their professionalism and philanthropy. Avenir Financial offers a variety of services from personal, auto, and business loans. Unlike many institutions who demand a large minimum balance on your account Avenir Financial offers the public realistic balances. Avenir Financial is the preferred bank for those looking to purchase homes or vehicles, since their interest rates are reasonable. Avenir Financial is usually a young Arizonans first bank which helps them build their credit. By far one of the best financial institutions in the western United States.

The reason I am posting this review is that I found it highly unprofessional to be contacted via…read moretext through an office worker on behalf of the loan agent to discuss if I was interested in refinancing. Additionally, I do not have a mortgage through this company and it has been nearly 7 years since I have been in contact with them. It immediately sounded fishy (I Googled the phone number from which the text came and it was from an out of state number and I could not find anybody by a matching name that was connected with this mortgage company and location) so I reached out to the the specific loan agent to give him a heads up and he quickly replied that it was not a scam and he actually requested the associate reach out to me. I'm thinking they may have just needed busy work for somebody to go back into files and find contact information of somebody you spoke with 7 years ago who never even had a loan with your office. Who does this? Highly unprofessional and kind of sketchy. Hopefully corporate will see this and address the situation.

My husband and I were fortunate enough to work with Rosa and her team. Rosa was so patient with me…read moreand never once got an attitude or treated me nasty when I got frustrated, not understand where numbers were coming from. That to me showed alot of her character and her skill to communicate correctly to assess the problem. Everyone I spoke too in her team were all so nice and answered every question I could come up with and got back to me in a timely manner regarding requested information. Even after closing on our home I am able to reach out and get a quick response and its made me feel so relieved to know I don't have to fight to get questions answered.

We used Aimee Calvet with our home purchase. She made the process, so easy, constantly provided…read moreupdates, even went above and beyond to help in other areas such as insurance quotes, providing info on solar panels. Super friendly and reliable at any time of day! She is amazing!! Definitely recommend!!

From the owner: We have many loan programs to meet your needs. If you are concerned about your credit we have FREE…read morecredit services as well.

Excellent and professional service! Jorge was very knowledgeable and attentive throughout the…read moreprocess. Questions and concerns were answered properly.

From the owner: SonAriz Financial is a consumer lender that offers personal loans and auto title loans. We were…read moreestablished in 2004 to assist our community keeping in mind their financial needs. Our business is the definition of Family Owned and Operated. We treat our customers like family. In order to better serve our customers, our staff is from Yuma County and understands the needs of the people we serve. Our knowledgeable staff is committed in providing you the best loan to meet your needs. Our ultimate goal is to treat you with the respect and professionalism you deserve.

The best in town. I did a VA refi and she made it super easy. Explained everything clearly,…read moresuggested options and strategies for getting a lower interest rate and kept me updated via email every week. I had a horrible experience with my first purchase and the refi broker initially recommended to me didn't return my calls or texts. Go with Kortnee, you won't be disappointed.

From the owner: Renovation loans for FHA, VA, USDA, Conventional and Jumbo financing available, Construction Loans,…read moreLot Loans, 580 fico score programs, Home Loans Made Simple The views expressed on this site are those of the individual author and do not necessarily represent those of Hilltop Holdings, PlainsCapital Corporation or its subsidiaries. primelending.com/legal Equal Housing Lender

Nova Home loans is a joke Jesse Ortiz's office staff is terrible, they are shady and lack people…read moreskills. they don't eve4 give all ,the information to the buyer never get back to you and they dont make nis process easy it was the worst first time experience of my life. Athena was our agent she's terrible. stay away from these people they don't care all they care about is the money.

I do not recommend working with Nova Home Loans. Was passed off to several people during our home…read morebuying process. Was never given all the information requested to complete the loan therefore cost us two houses that we were considering buying. Sheila Was extremely nice but unfortunately incompetent at the job she was hired for. Also unwilling to take responsibility for any mistakes she has made, while also blaming any mistakes on my real estate lady.

There is no reason this branch and this company deserves anything less than 5 stars. If you ever…read morehad to deal with any other bank, you would see obviously there is no comparison to navyfed. Great service, a lot of help, trust and overall respect. The workers at this branch seem to be at peace and enjoy their work. They are knowledgeable in the services and never too busy to help.

This place is even better now; big lobby renovations and now it's brighter and more...'workable' I…read moreguess! Either way it's a welcome improvement!