I went here for a gall bladder surgery, I was scared. I really got the care I needed, the food was…read moreamazing, the made sure I was ready to walk, they gave me information I will use the rest of my life. The food portions were so much, I had plenty. It was almost fun, knowing I was in a great place , the my health was at stake. The paperwork was minimal, just what I needed to get in quickly and get the help I needed. God bless that staff. Everyone I saw was so helpful.

I was in the UT Tyler hospital for phyc reasons. The nurses lie to the patients. Ignore the…read morepatients. They denied me medical care. The doctors did not keep proper medical records. The nurse that was giving medication in the mornings, during the week, did not give me all the doctor prescribed medication. I asked to see a medical doctor for some issues, that needed to be taken care of before the issues got serious, I was lied to for 4 days, and denied medical care. The floor nurse at the same time frame, lied to me as well. The othet patients their were complaining about the same thing. I have talked to others from 3 months prior, and they were given the same disrespect. The head social worker lied to me more than 3 times. I brought up to him one of the times, and he started yelling at me. I stayed calm the whole time. I checked myself in, and tried to leave. The floor nurse, who I spoke of earlier, said to me that I had to fill out some paperwork, that barely let you put 2 lines, inorder to leave. This was even though I fulfilled the doctor's requirement inorder to leave. This floor nurse told me that the doctor said since I was all in to doing some programs, that was being forsed on me, and changed my mind, that I was a danger to myself or others. This was said even though I expressed more than one concern about the programs. I had made other arrangements, also to see a my medical doctor, and they said I was a danger because I changed my mind. I asked the floor nurse if that was legal. She responded, to the yes or no question that was asked twice, with the phrase, "That's just the way it is." And, she did this with attitude. So, then I asked was it legal or hospital policy. She then replied that it was legal,and gave me more attitude. I was respectful the whole time. They don't even follow their own hospital's policy. The only people their that treated the patients with respect and dignity were the tecks and the people who did group therapy. I've also heard of this sane disrespect, from others, about going to there emergency room, and that was for just medical reasons. If you are thinking of choosing this hospital, I would do what others and myself are doing, and boycott UT Hospital of Tyler.

I was leary of planned parenthood but the staff really put me at easy. we discussed all of my…read moremedical choices and which ones would be best for me. Together we came to a solution that works for everyone. They were very informative and not pushy at all.

From the owner: Visit Planned Parenthood for STI/STD testing and treatment, pregnancy testing, birth control,…read morecancer screening and prevention, abortion, emergency contraception (the morning after pill), gender-affirming hormone therapy and sexual and reproductive health care.

Dr. Robbins, vascular surgeon, is an angel sent from above. He knew exactly what needed to be done…read moreand he did it! I would recommend him to anyone. I czn promise you that! Upon discharge and post-op at his office was nothing but friendly and welcoming! Normally, i am anxious about going to a clinic in any way. However, i was not anxious at all. Dr. Mark Robbins is one of the best surgeons in this area. I do have to drive about hour and half to get there but it's wodth it! Thanks so much to the doc and his office staff. ​

No Referral Needed!!! Mark sucks up all the Money he can in the Least Amount of Time!!!…read more Once Mark showed up, he was done, less than 5 minutes. Told me to come back in 6 months.....lol Research the doctors, read the reviews! Do a little homework, you'll be glad. Truths Matter

I want to recognize some of the staff who took excellent care of me: nurses Gracie, Alma, Erin,…read moreStephanie, Junah, tech Christopher, and the PT/OT team -- Brian, Brandi, and Wendy. I would honestly rate them 100/10. They were attentive, kind, and made a very difficult situation much easier. While my overall stay had some challenges -- particularly with response times and delays in assistance at certain points -- it seemed like this may have been related to staffing levels rather than the individuals themselves. I also experienced some concerns around discharge timing while I was still dealing with significant pain, weakness, dizziness, and fluctuating blood pressure, though I ultimately stayed longer due to a heart-related issue. One small note: food delivery was often delayed, so ordering ahead may help. Overall, the standout staff I mentioned above truly made a difference in my experience, and I'm very grateful for the care they provided.

I just spent five days in Mother Frances for sepsis and pneumonia, and for the most part, I was…read morevery very pleased with the quality of care I received. The Good: Nearly every nurse I had was personable, knowledgeable, and willing to answer my questions. I'm not great at remembering all the names, but almost the entire staff on the 4th floor of the Houston tower were just phenomenal. Also, when I was admitted, I was on a "cardiac diet" that was from an incident from many years ago, but I was also cleared for outside food (imagine not being able to get a packet of salt from the cafeteria, but I could order Whataburger if I wanted to.) I appreciate that the lady working at Food Services took the time to call around and find out what was up, and get it fixed so that it reflected my actual health needs. Also, the paramedics who transported me were kind, skilled, and calming. The Bad: I had one nurse by the name of Annabelle who did not flush my IV for a full day, leading to it needing to be replaced, and who would not get the charge nurse. During my last IV antibiotic infusion of her shift, I told her it was painful (it shouldn't have been) and she told me the IV was probably just tired, then left for an hour and didn't come back to check on me, just left it going. She also basically manhandled me, rather than allowing me to move my own pajama sleeve out of the way, pulling on my IV and causing additional stress.

Do NOT waste your time. During my initial appointment on 18 June, they were secretive about…read morecreating a Medicare.gov online account in my name... learned it was done when Medicare sent me a letter. I called Medicare and cancelled the account. On 20 June, I requested the "Patient Relations Manager" call me and never got a call. I called Oak Street again on 26 June, (the call center as you cannot call the local office directly) and was told this "Patient Relations Manager" was no longer with the company and got a call later from another in New Mexico. She could not answer my questions as she was in New Mexico! Was told the local office would call before the end of the day. They did not. STAY FAR AWAY FROM OAK STREET!!!

From the owner: Now accepting new patients. We specialize in caring for older adults. Our doctors take the time to…read morelisten, understand your needs, and help you achieve your health goals. Oak Street Health is a network of primary care doctors for adults on Medicare. Book an appointment at our Tyler clinic today.

Dr Blaser and his whole staff are so amazing and wonderful. I go every Annual skin exam or whenever…read moreI feel concerned and they get me in right away. I never wait more than 10-15 minutes at the most and even then his staff are apologizing to me and make me feel welcomed and appreciated. I am blessed to have a great dermatologist and would recommend him to anyone any day, if you want a great dermatologist who is personable and well mannered, summit dermatology is your place to go!!! I am so glad dr blaser bought from Wallis because I am greatly more happier now.

I chose Wallis because of the reputation it carries. I felt welcomed right away and the staff is so…read moreprofessional. It's never a good feeling when you're going in for a biopsy, so it was nice to feel at home and cared for.