I've been going to Nova Nails since the 1st day it became Nova Nails. Kelly is very aware of her patrons and treats everyone with respect. It's very clean with a great calming atmosphere. I would suggest this place to anyone who is looking for a nail salon. They are up to date with the latest nail styles. GIVE THEM A TRY. read more

Love Kelly and Stephanie. They both do an amazing job, will do whatever you want(chrome, cats eye, umbre'), always fit me in and are beyond sweet to deal with. Highly recommend!!!! read more

Nova Nails & Spa - May flowers - Nail Salons Near Me - Cranberry Twp, Pennsylvania

I went to Nails by Sally for Mother's Day and got two beautiful pedicures. There was not a line so we definitely got deluxe attention and treatments! The reason for 5 stars is their wonderful customer service. My personal hell is over thinking after a nail appointment, trying to hype myself up to go back in and ask for a correction, and eventually just going to a different salon once I'm due for another pedicure. The automatic kindness when I came into the store will keep me a customer forever. I only had a smalll blank space on my pinky toe that needed to be filled in. Not only did they actively agree to redo any of the nails for free, with smiles and no hesitation (no asking to see the nails beforehand) BUT they also opened 30 minutes early just to make sure they could fix it ASAP and check for any other minor imperfections that could be corrected. And I promise, these were not fake smiles. They were genuinely understanding, not offended by me coming back and focused on my experience and accomodati my schedule. The owner very kindly coached the nail tech through the weirdness of my pinky toes, as it's hard to see where the nail stops. This was my first trip to this salon with new management, and instead of feeling like second priority to the many customers who were clearly regulars, I was welcomed and ENCOURAGED "to always come back any time I'm not 100% happy - they will fix it no problem". read more

Stephanie is the best! I always get so many compliments on my nails. They are so accommodating and care for their customers.

New ownership very committed -- longest lasting nails ever...very accommodating and professional, clean and relaxing...

New owner that is doing an amazing job. Best mani/pedi ever. Last longer than others too. Love the dip for nails.

I rated this place 4 stars for cleanliness. I go to Asian nail salons all the time and I was happy to find a place that would actually pass inspection. I got a manicure here, which comes with a hot towel (I love hot towels), and all the towels they used for me were fresh, and the tech cleaned her tools before she started. I was the last client for the day I think because i saw how they clean in the back pedicure room, it was pretty thorough. The service was normal for the type of business, but I did like how clean everything was. read more

I have been going to Nails By Sally for 8 years. I have never had a bad experience. During Covid 19, it is obvious the amount of care they take to ensure cleanliness and comfort. I work in the medical field and know how important the proper precautions need to be implemented. They do a great job at ensuring their customers safety! Over the years, I have only had 2 different people do my fingernails. I get the acrylic fill with gel polish each time. Other than my nails growing out, it looks like my nails were just done clear up to the 2 - 3 week appointment I make to update my look. Any time I have had a pedicure I have walked away very pleased with the treatment and the outcome. My polish lasts so much longer than if I tried to do it myself! I would recommend this salon to anyone that asks. All of the workers there are very pleasant and do their best to give their customers what they wish for. read more

Owner, I think she is, was very rude. Never, in all the years that I have gotten my nails done has anyone pulled my hand and told me to relax. She did it 3x. She applied the polish to my dip manicure way too thick. Never going back. read more

Nails by Sally recently moved to a new space in Ogle Plaza in Cranberry. The new salon is really nice and they have updated a few things. Both their old space and the new one are always clean and well maintained. It's obvious they really work at keeping everything spotlessly clean and they are good at it. I've been a customer here for a long time and I really like going there. Everyone is always friendly and really nice. You get the sense that the employees all seem to enjoy working here. Their prices can't be beat - $22 for a pedicure or $27 for French may be the best deal in town. I always go with an appointment and I often need to wait a while to see my favorites, which is ok. Knowing that, I just call early. read more

I have been a loyal customer forever. Tammy is always great and only one I use for pedicures. So I went there this morning for a mani/pedi. I was astounded and pleasantly surprised by their COVID precautions. First you wait in your car and wait for them to let you in so as not to exceed the limit required for customers at one time. Secondly, they take your temp. There are plexiglass dividers everywhere and you never sit next to anyone. Pedicures were every other chair. As soon as I left the pedicure chair they thoroughly cleaned it. Customers never even touch the nail polish bottles. This is a small business that has invested heavily into making their salon as safe as possible for their customers and their technicians. Give them some support!! read more

I went to Nails By Sally for a manicure-pedicure to celebrate an important weekend (thankfully not a wedding or other personal important event, this was just an educational milestone). The technician was very nice, but not very helpful even after I explained that this was my first time at a nail salon. The salon was very loud, even though there weren't many other clients at the same time. Two TVs turned on to the news along with the whirring of fans made it very hard to hear what the technician was asking me or directing me to do. I would have given this experience two stars except for the sign at the front desk saying that gratuity could no longer be placed on credit card due to higher credit card processing fees. I booked my Friday appointment on Monday afternoon after spending time looking up local salons and spas on Yelp, Google, and the salons' own websites, and nothing was mentioned on Nails By Sally's webpage about this policy. I don't usually carry cash with me, and there was no convenient ATM in the plaza to grab a quick $20 to leave a tip. The service wasn't so spectacular that I'm willing to make a trip just to get cash so I can tip my technician -- I won't be returning to Nails By Sally. read more

This is the worst place I've ever gone. The lady's were rude, smelled bad, and unprofessional. not only did she forget the most important part of what makes your nails stay on, but she couldn't even do the design she said she could. After 2 days they all came off by themselves and they wouldn't give me all my money back even tho the reason I couldn't come In the day I said was cuz I was in the hospital For breathing problem. The desk girl was fake nice and should be smacked. read more

Not impressed. I got the gel nail manicure and pedicure. They only do appointments and the day of I wanted to change my requested gel manicure to a acrylic nail mani. Well my request got shot down and I was pretty frustrated so I just went ahead with the service. Afterwards I realized that life is too short to settle with "okay" service. Nails by Sally does offer wine or coffee. I guess that is the one pro that I can name. read more

Really bad pedicure , trimmed nails and polished. No cuticle cut or brushing the bottom of my feet. Have to go and get them redone :(

I have been going to Nails by Sally for many years now and always loved the friendliness of the staff and the layout of the salon. The prices are the most reasonable in the area. I have so missed going there during this epidemic and can't wait to go back! read more

I have the rate this place a 1. It was extremely over priced and the quality of my nails were terrible. I got acrylic nails and a pedicure. My entire experience seemed rushed, which made me feel as if I was not an important costumer. I believe James was the one who did my nails. I left with my nails torn up and bleeding because he rushed too much which lead to him being to hard on my nails and ripping them up. I also had to get them painted 3 times because he was rushing and they turned out like crap. Definitely would never recommend this place to anyone. read more

Short Version: Paid full price for a bloody toe and a bloody finger. Was told to wipe the cuts down in hydrogen peroxide when I got home to prevent infection. This all happened the day before my wedding. Long Version: Went to Nails by Sally based on a co worker's recommendation. Told the receptionist I wanted a Pink & White manicure and a basic pedicure. She looked at me funny and said, "pink & white? you mean like the french?" I guess technically it is a french design so I said yes. I was escorted to the pedicure chair and had an older woman assigned to me. Everything was fine until she began trimming back the cuticles. She seemed to be taking a long time on my big toe and when I looked down, my toe was bleeding A LOT. She continued to try to wipe the blood and get it to stop. While she waiting, she worked on the other toes. When she finished with all of the toes and the bleeding continued, she decided to wipe the blood and paint the toe anyway. I guess she was hoping the paint would stop the blood. When she finished, the toe was still bleeding a little, but she escorted me over to the manicure table anyway. As she began to work on my hands it was like dejavu when she cut my cuticle back too far on my middle finger, which also started bleeding profusely. She seemed visibly embarrassed and kept trying to stop the bleeding with cotton and some sort of blue liquid. White she put pressure on my finger she glanced down at my big toe which has now completely pooled with blood that dried into the polish. She asked me to wash my hands and then took me back to the pedicure chair to fix the big toe. Unfortunately, someone had moved the colored polish I had picked for my toes and we couldn't find the color. I had to pick a different color, which she applied to only the big toe after removed the blood/paint combination, leaving me with 1 toe a different shade than the rest. Moving back to my hands, the bleeding had slowed enough that she felt she could continue. When she pulled out the regular french nail polish, I stopped her to confirm that I was getting a pink & white set. She said "oh, you aren't getting french polish?" I said no and she motioned the receptionist over. She says to the receptionist, "she wants pink & white set" and the reception looks at me and goes "Oh, you wanted the full set--well no one is available to do that right now." So they move me over to the drying station and I wait until someone is available. Luckily, this went a little smoother, however the finger started bleeding again when he had to file the nails down. He told me to wipe my finger down with hydrogen peroxide when I got home. This was a little unnerving but since it was the day before my wedding, I didn't want to take any chances and soaked my finger when I got home. When I went up to pay, the receptionist was totally oblivious to my terrible experience even though she had been walking throughout the salon talking to the technicians. I was charged the full $62 and left with a bloody toe and a still bleeding middle finger that formed a nice scab on my wedding day. Needless to say, I will never go back. read more

I tried these guys out a few times before I decided that i was done with them. First time there, i had a great experience & great mani pedi but then the girl left. 2nd time - my pedi was done & when she was done she just tossed them into my dirty foot water & then into her drawer which left me wondering if they were EVER clean :( Next time, I had a much older gentlemen who really banged up my fingers; I was bleeding. I just got a gel manicure ... and not only was i scraped up from the harsh nail filing but then he used a stick with nail polish remover to clean up his sloppy job ... so that burned my cuts. That was the end of that salon for me! read more

Your standard nail salon. I don't feel like anything really stood out as fantastic. The gentleman who did my mani/pedi did not speak much to me and I feel like he could have done a much better job. I really enjoy a firm hand massage and I feel like my pedicure was cut a little short. I put a great deal of work into my nails at home - treating my cuticles several times a week, my nails are always painted, and I shape them every time I paint them. My friend who does not paint hers as often got horribly cut up! They cut her cuticles and she was bleeding all over the place! Her nails were not in bad shape at all and there was no reason for her to have that much blood from a manicure. I am sure that if I didn't already treat and push back my cuticles so often, I would have been in the same boat. The salon itself is not especially clean or dirty. I think they could do a better job of making it look cleaner and more polished. It was just ok, but a little bit of work could really make a difference. It is also inconvenient to have to tip in cash. As someone who rarely carries cash, I would prefer to tip on my card. I came in with two of my girlfriends for a girl's day. One of my friends has been there many times over the years, and her mother is a regular. They all fussed over her, and barely said a word to my other friend or to me. I understand that relationships need to be built and that she would get more attention, but they gave her a longer pedicure and made her feel far more welcome. Maybe I'm just jelly of the attention she got...I just think they could have done more to make us all feel welcome. All in all, not a great experience. read more

I had a pedicure here and was rather disappointed. the technician never told me his name. I had never visited the salon before and was treated as if I should know what to do or how they did things. They seemed put off if I asked questions. My favorite thing about getting my nails done is how smooth and shiney they look, bc all the ridges are out of them. Well, that is one of the things that didn't get done! I wasn't impressed at all. read more

I don't like to write a bad review. Especially when the employees at this store had tried very hard to please me. Most times they have been successful. I have also had some pretty strange ordeals. One time, my girl didn't know how to properly apply dark colors. She messed up my nails, I told her that I was unhappy with them. So, she tried to fix them but actually made them even worse. I finally told her that she would have to start them over. Part way thru for the second time, she actually fell off her chair and just kept repeating sorry, sorry, so sorry. All I wanted was my polish on my nails, not on my fingers. Someone else had to redo them. Another time I had a nice girl giving me a pedicure. Unfortunately for me, she wasn't allow to do my manicure. Instead, I got her brother. While the job he did didn't seem too bad at first, the polish started to chip off my nails the very next day. As a result, I have vowed to never visit the store again. read more

Nails by Sally has served the Cranberry Township area since 1998. I have been going here for years for pedicures, and manicures and have NEVER had a problem. The owner is extremely nice, and goes the extra mile to make sure his customers are happy. I would recommend this salon to anyone, they have always been clean, easy to work with, and friendly to their customers. Nails by Sally is the best nail salon in the greater pittsburgh area. read more

I took my daughter here for a special mommy/daughter mani/pedi to celebrate her 7th birthday. The place was clean and nicely set up/decorated, but the service was just horrible. I was told when I made the appointment that I didn't need to choose what package I wanted because they'd help us decide when we got there. So, we get there on the day of our appointment and the receptionist points us over to the pedicure section and I ask our technicians about the packages and all I get is a 'well you can go back up front and grab a flyer' - I mean c'mon, really? That's your response when a customer wants to upgrade to a more expensive package? On top of this, the people who did our nails literally behaved like they were there doing us a favor or something. The woman who did my daughter's nails was at least somewhat nice to her, but didn't do anything to make her visit special or to ensure that I was anywhere near my child while our services were being performed - which was very disappointing to me given that this was the first time my daughter had ever had a mani/pedi and she was so excited to go and do this together. The guy who did my mani/pedi was just full of attitude - he literally just treated me like crap - all the warmth of an IRS agent doing a tax audit! I was so uncomfortable and couldn't wait for it to just be over. To top off this horrible experience, my manicure completely peeled off after less than 24 hours - I mean literally, just chipped and peeled off to virtually nothing after normal wear. I could maybe see if I was scrubbing floors or doing dishes or something the next day, but no - nothing - it was sunday and we spent a lazy day at the house...Cost me almost 60 bucks for the two of us and I have nothing to show for it not even a day later -what a waste! I have no desire to step foot in that place again or I would have gone back to make them redo it. I've been to many nail places in several states and even outside of the US and this place is by far, the WORST place I've ever been. Very, very disappointing.... read more

I went with a friend and neither of us had ever been to Nails By Sally. She had Googled the area and chose it as it was a place that accepted walk-ins. My visit started with a young woman doing my pedicure. The pedicures were $22 which I thought was very reasonable. She actually spent some some time with me and ultimately did a good job. Only wish she would have spent more time working on my feet especially heels to get the roughness off. But I do appear to have smooth feet so most places never do enough in their defense. During the pedicure a young receptionist came over to me. I had a gel manicure about 3 weeks ago and had very little polish left on my fingernails as most of it had peeled off. As it was gel they could not get it off with nail polish remover of course. So she started to wrap my nails with what I gather were some pads of acetone and aluminum foil. No discussion was done she just started wrapping each nail. She was told to do such by the nail technician doing my pedicure. So when the pedicure was over they moved me to a manicure table. I had requested the standard manicure $12 no gel polish. The same woman that did my pedicure did the manicure and did a good job. I liked her work...massage a bit...lotion up forearms and a hot washcloth. I was basically pleased until it was time to pay. They charged my friend $32 for a manicure and pedicure, which should have been $34 but figured both mani and pedi together maybe saved $2. So I inquired why the extra ten dollars as the receptionist charged me $42!! ? She said it was to remove the gel polish off of my fingernails. So they charged me $10 to remove some chips of gel that I could have literally finished peeling off myself as I sat getting a pedicure! I had very little polish left on my fingers. I had the gel manicure 3 weeks ago so needless to say nothing much left on my nails since my last manicure. I paid reluctantly and commented that if you're going to do a service to share up front there is a charge before performing such and what the charge is! I can understand a charge for a service rendered but $10 is unreasonable to remove some nail polish chips for a $12 manicure! I could have went to the beauty supply store and bought a couple bottles of acetone for $10! I will never go back for this reason. I gave the nail technician a 20+% tip and in good conscious...but tore up the rewards stamp card given to me at checkout when I got in the car! I won't return... read more

I took my bridal party here the day before my wedding as part of the gift to my bridesmaids. I don't know that my girls gave me their honest opinion because they didn't want me stressing about anything, but I certainly was SUPER disappointed. I paid for everyone to get a pedi/mani, so it was a a couple hundred dollars, and I also didn't realize you couldn't tip on a card beforehand, so I had to scrap through my purse to find cash. A few places are like that, so I get it, but I still hate that and will avoid the establishment if I know that is their policy. Anyway, I was busy on the phone with my photographer and dj finalizing times and such, so I ended up getting my nails done last. Everyone there knew I was the bride. I told the nail tech what I wanted and he said there wasn't enough time, but he would do something else that would last me for awhile. I guess by "awhile" he meant the wraps would be falling off before I went to bed that night. Two fell off the same evening, and then 3 fell off the morning of my wedding. I wasn't even doing anything to stress my nails- others took care of the rehearsal dinner, i had my hair and makeup done, my bridesmaids put me in my dress, etc. I was really upset, and didn't have time to go back to the salon the day of my wedding. My bridesmaids did their best to fix it, and my photographer assured me there was no reason to worry (gotta love technology!), but I was still upset. read more

I paid a pretty penny for a pedicure (which turned out fine) and a gel manicure for my wedding. The gel manicure peeled off every single one of the my nails after a shower the day after my wedding and left me with horrible looking nails for my honeymoon. A gel manicure should not be ruined after two days. Very disappointed. read more

I had pink and white acrylics done here and they looked awesome. The lady seemed like she was working really hard to make sure they were perfect. The place isn't very fancy but my nails looked nice and the people were friendly. read more

I have been a client for the past 6+ years. I have always had a friendly greeting, prices are very reasonable and my nail always look great!! I really like their new location as it's directly on 19 and so easy to access. The salon is kept clean and I appreciate that! I understand that if you're not used to carrying cash, it may discourage you that you cannot put the tip on your card but the credit card companies charge businesses for their service. Therefore, the tech will not receive your full tip! If you just keep a little 'tip cash' in your wallet, you won't have any future concerns! I always go with an appointment as with a 'Walk In' wherever you go, you always take a chance of waiting or being turned away. Getting an appointment is easy as I have them in my contact list! I would encourage during Holidays to call well in advance as they get busy, which tells you others are happy with the service as well! read more