This florist shop did our daughters wedding and it was perfect. My daughter wanted lit of greenery…read morewith red flowers and they were amazing. They came to the wedding and waited til all was ready to go.

They were great! The flowers were beautiful and an employee stayed to help put on the boutonnières…read moreand helped show me where to hold my flowers. I really wanted to support local, small businesses for our wedding when we could and I'm so glad I chose this shop. I would definitely recommend them.

The staff and customer service at Lutz Florist are THEE best!…read more It's always hard for me to narrow down a decision because of all the beautiful arrangements! Keep up the great work!

We had an incredible experience working with Lutz florist. From start to finish, Allison and…read moreMcKalyn were amazing to work with and made the entire process feel easy and stress-free. Their communication was excellent and their knowledge is unmatched. They were attentive, professional, and truly listened to our ideas and vision The florals turned out absolutely beautiful and exceeded our expectations. Every detail, from the arrangements to the overall design, was thoughtfully done and perfectly executed on our wedding day. Allison and McKalyn's creativity and attention to detail really showed, and we received so many compliments from our guests. We are so grateful for their hard work and would highly recommend them to any couple looking for talented, reliable, and kind florists who genuinely care about making your day special.

I have driven by Glendale florist and seen the five dollar bouquet sign so many times and have…read morealways wanted to stop in for one, but it was never a good time. Recently, my best friend celebrated her birthday and she absolutely loves flowers, so I figured this was the perfect opportunity. I was pleasantly surprised to find a little parking lot. The exterior of the building is adorable. The interior is nice enough. It smells heavenly when you walk inside! The five dollar bouquets are in a bucket near the checkout counter. They are small, but it is hard to find a bouquet for five dollars, so I was pleased. However, I wanted just a little bit more added to them, so I asked if I could add a single stem or two. A handful of flowers are available for purchase by single stem for roughly $10 each. If it was for myself, I would've probably said no, but since it was for a friend's birthday, I went ahead and added another stem. All in all the experience was pretty good, I died from the fact that the girl assisting me in cashing me out, was very rushed and gave me the impression that I was an inconvenience. I am hoping I just caught them on a day filled with big orders or something.

If I could give them 10 Stars I would. A delight to work with and could not have been easier to…read moreplace an order with and get exactly what I wanted. Love them! They are my go-to florist when sending my friends in Ohio! Thank you again for everything!

We ordered my daughter's bridal bouquet for her wedding for Bea's. The bouquet was perfect…read more Customer service is excellent. I would highly recommend this florist.

Horrible floral arrangement sent for funeral. The vase arrived cracked and leaking. The vase was…read morenot the one picked out, it was to be tall gold vase but was clear glass.Day lilies were missing from the arrangement that were to be with the blue flowers picked out. Leafs were way to big for the vase. Flowers were not fresh. Cost a lot and was very disappointing. The owner has recently apologized and states will refund the cost of the arrangement. Because they have apologized, I have changed the rating.

NIT RECOMMENDED! I ordered flowers from an online company called From You Flowers. THEY chose Jones…read moreflorist in the Cincinnati, the city of my Dad's wife for her Mother's Day arrangement. I chose the middle size arrangement which cost me $57.11. She was kind enough to send me a picture when it arrived. 1) It had barely any water in the vase. 2) there were very few flowers in the vase. 3)The flowers that were in the vase were drooping. 4) There was no powder packet for the water for the longevity for what flowers there were. I contacted From You Flowers and explained what happened. They said they would have the florist get a correct beautiful arrangement out on Tuesday after Mother's Day. I said ok. By Wednesday there were no flowers, so I tried calling Jones Florist. GET THIS...THERE RECORDED MESSAGE SAYS THEY CLOSE AT 11 EVERYDAY. I live in a time zone that is 6 hours earlier, so I would have hat to call between 4 am to 4:45 am. I then called the From You Flowers again. They first said they'd have flowers sent out by Thursday. Then he changed it to be delivered by Friday. By Saturday there were no flowers still weren't delivered, so I cancelled the charge on my card. There was never any contact to me or my Dad's wife on the follow up of the condition or the delay of the delivery. If I could give a 0 rating, I would.

I had a vase of flowers delivered? 30 minutes ago! What a disgrace! Who put them in the vase? A…read moreneighbor from up the street? A tall vase with stubby flowers!! An fyi . I'm in a family that owns a flower shop! I know flowers! The quality! The standard! And how much they cost! What you sent me are ridiculous, a disgrace! Calling FTD!

I came in here the morning of my wife and I's first wedding anniversary and fell in love with their…read moregorgeous selection of flowers, some of which I had never seen before. Amy helped me put together a superb bouquet that my wife absolutely loves, and I am obsessed with it as well. All of the women working that day were so kind and welcoming. We will definitely be back!

I have always loved RW's design and originality. I've taken several of the classes there and have…read morelearned so much. I recently received a beautiful arrangement from my partner from RW because he knows how much I love them! I changed the water after 2 days and added the flower preserver. Unfortunately, the roses and 1 of the Zinnias had already started to wilt. I did not have the arrangement in the window/bright light, kept it cool, and kept an eye on the water level. I don't think after 2 days there should be any flowers that are completely wilted. I'm very disappointed. I can't imagine how much this arrangement cost.

I've been to lots of florist shops, but this one is different, in a very good way. I'm impressed…read morethat I was treated with dignity and care. They took the idea that I had to get a simple and made it into something very special for my new friend and subsequently for me! It was my first time in West Chester and Cincinnati but it will not be my last. I will always be a customer and an advocate. If you are in the West Chester area and in need of a florist for any occasion please go visit our call my new found friends here at Petals and Things. Way to go guys, your efforts are very much appreciated. Emerson C. Social Media Guru

I should have read the reviews first ! What I ordered and what they delivered is very different !…read more They used a lot of green filler and daisies !! In the picture there was nothing like that. Also be aware their delivery fee is high.

Horrible Florist. My wife's boss ordered her a flower arrangement at 8AM and the delivery person…read morerang our doorbell at 9:30PM. My wife was sleeping on the couch and scared her to death. Luckily I was upstairs in my office and went running downstairs. She thought we were getting "ding-dong witched". Upon answering the door the gentleman didn't even apologize for delivering so late. Many people go to bed early! Very unprofessional to deliver flowers so late especially when they were promised for day delivery during business hours. The flowers in a vase were in a water soaked box that I immediately put in our sink and let it run out. We live 5 minutes from them so no excuse! Maybe they should have called us before coming or called my wife's boss to say they screwed up!

I ordered flowers via their website and no flowers were delivered nor no phone calls made to say…read morethey weren't delivered. I called the day after there was no delivery and left a message asking for a refund. My Visa was charged near $100. 2 1/2 days after my order was placed l called again and spoke to the owner. She declined to refund my credit card and claims she never received the credit card payment. I sent her my email receipt and a Visa receipt from my bank with payment to her store yet she still claims she didn't receive payment. I shouldn't be responsible for accounting errors on her end. Not an honest way to do business! I will be sure to not use this business again.