I have seen Zimmerman for years. He takes the time to explain things and gets to know you.read more

I have been going to Mathias Zimmerman for 25 years. He is caring and listens to his patients. He…read moreis an excellent physician. My mom has a lot of medical issues and he has helped her immensely. The staff is great. I feel very fortunate to be a patient at Walkertown Family Practice.

Doctor is great but the front office is a joke. I have medicaid and since last September I have…read moretried to get my bill fixed. Medicaid has even called them on 3 way and asked for a complaint number for the way they talked to the medicaid rep on the phone. Now they send me to collections when I HAVE INSURANCE THAT PAYS THE BILL, they just cant seem to figure out how to do their part right.

This Practice since Dr. Kelly left has completely went down hill, I was a patient of this practice…read morefor 30 years. The new owner and staff don't care at all for the patients. I am a type 2 diabetes and they would skip then A1C test and don't care and am suppose to be checked by them every 3 months. They became nothing more then a meat market collecting money and they over charge for everything.. They don't follow the Medicare rules at all. Most people don't know that in order for the Doctor to charge Medicare they have to spend a amount of time deemed by Medicare but they don't they rush you out after making you wait way past your appointment time. Which is against the rule of Medicare. If you are on Medicare file a complaint against them. I would say stay away from Kernersville Family Practice you will never get good care at this terrible place!!

Dr. Andrew Chow is a great primary care practitioner and so is NP Erica Cox. The care they provide…read moreis very attentive and the entire practice does their best to provide 5 star service for its patients.

I brought my teenage son into the office for a sports physical and had a good experience overall…read more The price was fair and not overly inflated for what we came in for. At first, we were greeted and given several forms to fill out. Before I finished filling out the first page, a nurse called on us to follow her back into the office. She was pleasant and provided us with a comfortable welcome. She assured me not to feel the need to rush in filling out the forms. After her assessment of my son, Dr. Chow entered the exam room and was just as friendly as the nurse. He engaged us both in conversation and questions. Not to mention, he was very patient in filling out the 2-page form that I brought in for him to fill out on behalf of my son. He gave my son a thorough exam and asked me to contact his office to make a future appointment for my son's yearly physical. In all, I would recommend this practice for anyone with similar needs.

It's a good walk-in place! My 1st visit at this site. The…read moreentrance splits, so It would definitely help if they put up a sign saying which way is for novant employees and which way is for other patients! I wasted 20 minutes waiting only for the secretary to tell me I need to go to the other side! Signed in a 2nd time, waited another 20 mins to be acknowledged! The secretary didn't seem too happy that I won't repeat my SS# louder for her, instead I wrote it down and handed it to her. Finally got in, still can't remember the person name or her even cleaning her hands once. Waited over an hour in room to be seen. Woman said there was only 1 chart ahead of me!! I know this place can definitely do better than that!!

Went to the emergency dept., told them I am prone to infection, visit was because catheter hadn't…read moredrained in 4 days and fluid could be building in my body. Waited 5 hours to get out of the waiting room, then another 5 hours to be told there was no problem, take some antibiotics and call your normal doctor, who is in Ohio. They flushed me with about 400ml of saline, hardly any came out, but they didn't know where the rest went, even after a CT scan. Very disappointed in Novant. My Doctors in Ohio are all Cleveland Clinic and they are persistant until your problem is solved.

Considering I had to go to the emergency room for a kidney stone, my experience here was very good…read more By the time I arrived at the ER, the worst of the stone passing (from my kidney to bladder) was over. They signed me in quickly, got me to a room and had me on an IV to rehydrate within an hour. Since I had a kidney stone before, I know what to expect and the medical staff was very pleasant and thorough. After the scan, they wrote up a couple scripts and I was on my way in less than 3 hours... and fully passed the stone a couple days later. They had everything processed through my insurance and have an to pay the deductible interest free through their app. The app was also great for receiving my test results before the doctor or nurse even made it back to the room to inform me. In the future, if I'm back in Winston Salem and need medical attention, I know I will be in good hands here.

IF YOU WANNA DIE VISIT THIS PLACE, waited in the emergency room over nine hours, with blood clot in…read moremy bf legs. I will be place a letter on person over the emergency room. The staff is rude and won't even get off lazy butts to tell the supervisor. This hospital is not professional at all the number is disconnected.