Carol Bui is the most talented massage therapist of the many I have seen. Suffering from jaw…read moreissues, headaches, and TMJ disorder leaves my head, jaw, and neck in a constant stiff state. The intra-oral massage was like nothing I'd ever experienced. It can be intense but Carol is so nurturing and thoughtful, constantly checking in on whether it's too much. She has a gift that can't necessarily be taught. You either are tuned into others or you're not. She definitely is, if you are able to experience her magic, I highly recommend it! Also, this suite has many thoughtful touches to ensure the guest is comfortable. I give this place 10 out of 5 stars.

I bought my sister a gift certificate of $180.00 for her birthday to enjoy a massage at Rapture…read more When she was filling out the form they asked her to provider her pronoun. This was not an optional question however it should be since its personal. She declined to answer the question online and by doing so could not complete the form. She went to Rapture in person on her appointment date to fill out any forms needed for the massage. She's been to spas before so she knows the routine is pretty straight forward when you're there. In this case however, it was not. While there she was told by a Rapture employee that she would have to answer the question and disclose her pronoun that she prefers. She explained to them that this is not necessary and that she doesn't feel comfortable disclosing this information to them or to anyone else for that matter. Rapture declined service due to this unnecessary, and what should be optional question to answer. They literally told her that they can't provide a massage service that has already been paid for through a gift certificate because she wouldn't disclose her pronoun preference. The employee also said this was required in case of an emergency. What emergency service would actually care or even ask what someones pronoun is? They don't. Furthermore, Rapture didn't even offer to refund the GC even though they weren't providing the service. The least they can do is provide a refund. That would be the descent thing to do. Not decline service and keep the money. Rapture, I have issued a charge back on to my credit card for services not provided.

Can't recommend this place enough. Emma is fantastic and my go to esthetician. Highly recommend…read morestocking up on some needed supplies during Black Friday! All staff are kind and very helpful and extremely accommodating.

I met Emma at the Puyallup Wedding show, today I had my first facial in prep to get my skin looking…read moreamazing for my wedding. It was incredible! She was amazing and we chatted the whole time which is my favorite thing to do. I'm so glad I found this place and her. Cannot wait to be back next month :)

UGH IF I COULD GIVE YOU NO STARS!!!!!…read more These guys were at the top of my list when I searched for massage places that accept worker's compensation insurance. I visited their website, reviewed all their services and read their reviews. I was eager to get relief from a job-related injury. However, I quickly discovered they are no longer willing to help. They advertise on their website that they assist with bodily and work-related injuries, but they have stopped doing so because they don't get paid the way they want when dealing with L and I. I was told this directly by a team member when I called. It's unacceptable that the medical field prioritizes profit over patient care. I injured myself on the job through no fault of my own, yet I am being denied proper treatment. This is selfish and unjust. If you want to retain customers, update your website immediately so people in genuine need are not misled or left suffering.

Literally a hidden-gem! I was pleasantly surprised by this establishment and the amazing massage I…read morereceived from Stephanie. I receive regular massages and facials (high end to medium standard/locally & during my travels) so I am very experienced in spotting a quality spa and know what great service looks like! The dim lighting and ambiance is very nice and calming. The establishment feels exceptionally clean and nicely decorated, even the waterfall faucet was fascinating! Not high end but good enough, great quality massage spot. My masseuse, Stephanie, is so skilled, has great technique and was in tune with my body. She truly has the magic touch and maintained the firm pressure that I like. The customer service was excellent from all of the staff members. I love how easy it was for me to book online (a requirement of mine), even last minute booking worked out well! BUT...I should have CALLED to book as it is required to receive the $10 off of the first massage. Oh well, I love to support small business. The location is fairly easy to find with the help of Google Maps but, can be hard to spot since I do not recall seeing a business sign along the main road (I could be wrong). They share a building and entry with another business (I think it was some insurance company). The massage business sign is on the door so you know it's the right place! I was so pleasantly surprised by University Place Massage. I will definitely be a regular here with Stephanie. I highly recommend checking this place out ASAP!

Fabulous massage with Deb. Relaxing and helped my back pain. Nice facility…read more Easy to book appointments. Will be back for sure.

I had Deb as my massage therapist. Not only was she incredibly nice, she did an amazing job. I…read morealmost always have shoulder and back pain, and walking out after my session was the first time in months that i actually felt relief. She even gave me tips on things i could do on my own.

I bought a Groupon last fall of '23. I looked online at all the bios of the team and decided when I…read moremade my appt to go with Steve. It was for a sauna first then the massage. I was so happy to be going. I sit in my car and drive people around so I get really stiff!! Plus a bit of a knee problem that has made me really stiff. First I went in the sauna. That helped loosen me up for massage. Steve really worked on my low back and quad and hamstring. He did such a good job I was actually walking better after! I told my self I needed this way more often. But due to a hectic schedule I finally am starting 2024 off right. I signed up for twice a month!! Went yesterday. Had myself a sauna first then the massage. Basically we had to start over since I was gone so long. But I felt better after. I was looser for my chiropractor today too. I really enjoy Steve's method. He doesn't look you in the eye much tho haha. Doesn't bother me that much. See ya soon Steve!

Had a massage today with Stephen and it was great! Extremely relaxing and then topped it off with…read morethe awesome infared sauna which was conveniently in the same room. I used a Groupon for my first visit but I feel the normal prices are very fair and I will definitely return.

The best massage I've ever had. I've felt better ever since and plan to see Abbie again.read more

Abbie is absolutely the best massage therapist I have ever found. She understands how the body is…read moreinterconnected and quickly finds the root source of the pain, then knows how to work it out. If you find yourself in pain, whether it be in the shoulders, back, or legs, go see her. She is in demand, so you may to wait a bit before she has availability, but it is worth it!

Toni is an absolutely GIFTED and super HARDWORKING massage therapist! Her techniques are varied…read morebut always the right ones for the task at hand. Sometimes, I get the feeling that she has X Ray vision that helps her to find knots so seamlessly. And she is always open to adjust techniques to keep client in a pain free posture. I have been particularly impressed with her ability to treat TMJ issues via intraoral massage. Toni was deftly able to identify muscles in my lower palette that were extremely strained but which I didn't even know existed!! This, plus the fact that she always remembers my preferences makes her one of the most thoughtful humans I have ever met! 100,000 stars for Toni - being your client is a gift!!

I've experienced massage therapy from a number of practitioners over the years, but it didn't…read moreprepare me for Toni's approach. The Vita Nova massage is an amazing experience--comprehensive, intuitive, and innovative, yet always leaving room for focused attention on the issue of the day. Toni combines multiple massage traditions with her own instincts and a fearless fluid style that combines stretching, deep tissue pressure and smooth massage. Longer sessions never seem extended or repetitive. I recommend her highly to anyone looking for high quality, healing treatment.

Doug and Amy, what a team! They really know what they are doing. I have gone to both of them for…read moremassages. Magical hands for sure. My mind and my body have never felt so relaxed after a massage before. My husband found them initially and he had gone to Doug for shoulder pains. Doug's knowledge and massage helped my husband to heal much faster. After his rave review, I decided to schedule an appointment with Amy. She did metamorphosis on me as well as the standard body massage. I wished I had magical powers to transport myself home immediately. I was so relaxed after her session. In my next session I scheduled an appointment with Doug. With my husband's rave reviews about Doug, I also wanted to experience his service. Wow, wow, wow! He is super knowledgeable and had listened to my requests and needs during our session.

I have been a dedicated patient for over a decade. I highly recommend them if you are about…read morepersonal, professional, quality and caring services. The facility is clean with a calm and natural appearance with beautiful plants. I would not go anywhere else for my self care.